New["Customer Service Representative - Mornings","Customer Service Representative - Mornings"] Planet Fitness["Customer Service Representative - Mornings","Customer Service Representative - Mornings"]BrightonProblem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Assistant General Manager | Courtyard, Boston Natick CSM CorporationAssistant General Manager | Courtyard, Boston NatickNatick, MA$70,000–$80,000 / yearEffective management of assigned staff to ensure achievement of overall revenue, financial results, guest satisfaction and positive employee relations. Communicates results from guest satisfaction surveys with hotel team and addresses needs and trends that have been identified from the survey results.
["Office Services Supervisor: Mail, Copy & Guest Hospitality","Office Services Supervisor: Mail, Copy & Guest Hospitality"] Ist Management["Office Services Supervisor: Mail, Copy & Guest Hospitality","Office Services Supervisor: Mail, Copy & Guest Hospitality"]Boston$58,000–$62,000 / yearCompensation is competitive with a salary range of $58K – $62K plus bonuses, and the position requires the ability to handle physical tasks and a professional demeanor.#J-18808-Ljbffr. Responsibilities include overseeing daily mail and hospitality services, managing vendor relations, and coaching staff.
New["Customer Service Advisor","Customer Service Advisor"] Cobblestone Auto Spa Car Wash["Customer Service Advisor","Customer Service Advisor"]BrightonPerforms routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
["Store Manager: Lead Sales, Ops & Guest Experience","Store Manager: Lead Sales, Ops & Guest Experience"] Spencer Gifts["Store Manager: Lead Sales, Ops & Guest Experience","Store Manager: Lead Sales, Ops & Guest Experience"]ManchesterSpencer's in Manchester, Connecticut seeks a Store Manager responsible for maximizing sales and profitability while controlling expenses and inventory. Candidates must be at least 21 years old, able to lift 50 pounds, and have prior retail management experience.
Membership Concierge Life Time IncMembership ConciergeMAAssists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
["Assistant Store Manager Lead Retail & Guest Experience","Assistant Store Manager Lead Retail & Guest Experience"] Spencer Gifts["Assistant Store Manager Lead Retail & Guest Experience","Assistant Store Manager Lead Retail & Guest Experience"]BraintreeThe ideal candidate should be at least 18 years old with prior retail or management experience, capable of handling physical demands like standing for long periods and lifting. A leading retail company in Braintree is seeking an Assistant Store Manager to oversee guest services and support store operations.
Member Services Full And Part Time Flexible Hours Fun Fast Paced Enviroment Planet Fitness Inc.Member Services Full And Part Time Flexible Hours Fun Fast Paced EnviromentWoonsocket, RI$14–$16.50 / hourPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.
Volunteer Services Coordinator Tufts MedicineVolunteer Services CoordinatorBoston, MA$17–$19.40 / hourPhysically able to stand or walk for long periods of time and work between the hours of 8am-8pm, includes weekends and holidays (holiday hours are shorter). Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Membership Concierge II-Opening Shifts Life Time IncMembership Concierge II-Opening ShiftsMAAssists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
New["Guest Service Agent","Guest Service Agent"] Sonesta International Hotels["Guest Service Agent","Guest Service Agent"]Cambridge$26–$28 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
New["Convention Services Manager","Convention Services Manager"] New Castle Hotels["Convention Services Manager","Convention Services Manager"]WoburnAs Convention Services Manager, you will play a critical role in bringing meetings, conferences, weddings, and special events to life. You'll work closely with clients and hotel leadership to create memorable experiences while driving revenue growth and guest satisfaction.
["Store Leadership: Guest Experience & Revenue Growth","Store Leadership: Guest Experience & Revenue Growth"] Spencer Gifts["Store Leadership: Guest Experience & Revenue Growth","Store Leadership: Guest Experience & Revenue Growth"]NatickThe ideal applicant should have prior retail or management experience and be able to fulfill physical job demands, including standing for long periods and lifting. A retail company in Natick, Massachusetts, is seeking a candidate to manage Guest Services and support overall store operations.
Front Office Supervisor Stonebridge CompaniesFront Office SupervisorMAThe purpose of a Front Office Supervisor is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.
NewDay Guest Services Specialist Pine Street InnDay Guest Services SpecialistBoston, MA$21.40–$30 / hourThe Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests' needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources.
New["Hotel Front Desk/Night Auditor","Hotel Front Desk/Night Auditor"] Motel 6["Hotel Front Desk/Night Auditor","Hotel Front Desk/Night Auditor"]BelmontThe Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk.
Front Desk Supervisor Hyatt Regency Boston/CambridgeFront Desk SupervisorCambridge, MassachusettsFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
NewDIRECTOR OF CATERING SERVICES - BENTLEY UNIVERISTY - WALTHAM, MA Compass Group North AmericaDIRECTOR OF CATERING SERVICES - BENTLEY UNIVERISTY - WALTHAM, MAWaltham, MA$90,000–$100,000 / yearExecute all coaching, counseling and follow up training for all employees according to Company Policies and Procedures in partnership with the Director, Staffing Services. Supports Catering Directors and Managers with staffing budgets and maintains financial accountabilities as it relates to service.
Guest Services Agent Pyramid Global HospitalityGuest Services AgentBrookline, MassachusettsFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
New["Front Desk Agent","Front Desk Agent"] Royal Lahaina Resort["Front Desk Agent","Front Desk Agent"]SalemHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.