p/>Job Description
Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Hendrick Toyota Apex
Location: 1210 Laura Village Dr, Apex, North Carolina 27523.
Durham, North Carolina17 days ago
p>Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. BMW of SouthpointLocation: 225 Kentington Drive, Durham, North Carolina 27713.
p>Job Summary: The Role:
As part of the Guest Services team, ticket takers/greeters are responsible for providing excellent guest services at The Ritz. This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points at the entrance to the venue.
Raleigh, North Carolina25 days ago
This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points at the entrance to the venue.. As part of the Guest Services team, ticket takers/greeters are responsible for providing excellent guest services at The Ritz.
An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more.
Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
p>Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
p>Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Chapel Hill, NC30+ days ago
SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Chapel Hill, NC2 days ago
strong>SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay!. Our Company:Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.
Durham, North Carolina18 days ago
ul>Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
As the face of the spa, Spa Sales Associates create memorable 5-star experiences through warm welcomes, exceptional service, and confident sales conversations. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp.
p>Ensure consistent and memorable guest experiences through the superior show quality and guest service by training and demonstrating the four priorities (Safety, Friendliness, Show and Efficiency), evaluating, and coaching hosts responsible for applying them. Works with Store Manager/Director to ensure that a schedule is written to provide the desired level of guest service within established labor guides.
Sanford, North Carolina16 days ago
p style="margin:0px">Ensure consistent and memorable guest experiences through the superior show quality and guest service by training and demonstrating the four priorities (Safety, Friendliness, Show and Efficiency), evaluating, and coaching hosts responsible for applying them. Works with Store Manager/Director to ensure that a schedule is written to provide the desired level of guest service within established labor guides.
You lead by example by maintaining efficiency, merchandising front-end displays and ensuring consistent execution of cash office controls and audits making sure every guest leaves with an exceptional last impression. Physical and Work Conditions: Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push, or pull up to 50 pounds by oneself, and exposure to extreme temperatures.
SpringHill Suites Raleigh Cary has an opening for an energetic and dynamic Guest Service Representative to work PT, flexible hrs AM & PM shifts. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.
p>CMC Hotels is a Raleigh, North Carolina-based company specializing in the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. Job Description: Responsible for the management of all Guest Service Representatives, while implementing company programs, ensuring brand compliance, and driving guest service scores.
Chapel Hill, North Carolina12 days ago
Availability: This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays. Are you committed to delivering an excellent experience for guests?
Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.
Chapel Hill, NC30+ days ago
Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.
Cary, North Carolina11 days ago
Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.
Cary, North Carolina30+ days ago
Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.
Chapel Hill, NC30+ days ago
Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.
As the face of the spa, Spa Sales Associates create memorable 5-star experiences through warm welcomes, exceptional service, and confident sales conversations. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp.
In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
Cary, North Carolina27 days ago
div>- Base pay + commissions on memberships, gift cards, and service upgrades. (Our 2025 average hourly rate is $15.84, with top associates earning up to $20/hr.). As the face of the spa, Spa Sales Associates create memorable 5-star experiences through warm welcomes, exceptional service, and confident sales conversations.
Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. • Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables.
Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables.
p>The Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.
Holly Springs, NC30+ days ago
Guest Experience Specialists work closely with the Spa Manager, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, and other team members to ensure a seamless and exceptional guest experience. Coordinate Positions: Guest Experience Specialists work closely with the Spa Manager, Nurse, Nurse Practitioner, Physician’s Assistant, Esthetician, etc.
Raleigh, North Carolina30+ days ago
div class="job-description-container">Benefits:
- Bonus based on performance. The NOW is looking forward to bringing their thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States.
Compensation: $15.00 - $16.00 per hour
.
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A. We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations, cash transactions, and support cash office operations as needed .
But, there are a few skills you should have from the get-go: Communicating effectively, including using positive language and attentive to guests needs Welcoming and helpful attitude toward guests and other team members Attention to detail while prioritizing tasks Willing to educate guests and engage around products and services Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A.
Our guests will expect you to be a food & beverage professional using formal greetings as you arrive, explaining the meal provided and offering up any additional information needed to make the guest's stay memorable. Role Responsibilities:
The Server performs guest service in hotel guest rooms and can be utilized in the main dining room as needed or bistro or food service outlet areas.
p>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C. Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.
Whether you're an experienced front desk agent ready to step into supervision, a guest services professional looking for your first hotel leadership role, or someone searching for front desk supervisor jobs at a premium hotel company, White Lodging is the place to grow. This is an entry-level hotel leadership role for a hospitality professional who is ready to take the next step — supervising a front desk team, owning shift operations, and delivering the exceptional guest experience that defines a premium hotel stay.
p align="center" style="margin-bottom:0in;text-align:center;line-height:normal">The statements in this job description are intended to represent key duties and the level of work being performed. - Process guest payments, including cash, credit cards, and room charges, ensuring all transactions are handled securely and accurately.
Pittsboro, NC30+ days ago
Greet guests and complete the registration/check-in process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, and ensuring guests know the location of their room. As a Front Desk Representative, you will be providing excellence in service while checking guests in and out of the property and responding to inquiries regarding services throughout the duration of their stay.
p>Job Description: The Front Desk Associate creates the Hyatt Place experience for our guests by offering a welcoming, helpful, and exceptional service, while maintaining a clean, comfortable, and inviting environment.
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Regularly calculates andor posts monies receipts guest accounts and other forms of credit using accurate proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations both in person and by telephone by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights increase occupancy and revenue.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
Chapel Hill, NC17 days ago
Work closely with housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report any guest concerns. From hotel management jobs to guest-facing jobs interacting with our customers, Atma offers a variety of opportunities for job growth and exciting careers in the hospitality industry.
Chapel Hill, NC5 days ago
p>ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. They demonstrate strong communication and problem-solving skills while maintaining professionalism and accuracy in handling reservations, payments, and guest inquiries.
p>MUST have open availability, including mornings, evenings, weekends and holidays, as our hotel operates 24 hours a day, 7 days a week, 365 days a year. Role Responsibilities:
As a Front Desk Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
- Assisting guests efficiently, courteously and professionally at all times.
Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. They demonstrate strong communication and problem-solving skills while maintaining professionalism and accuracy in handling reservations, payments, and guest inquiries.
Regularly calculates andor posts monies receipts guest accounts and other forms of credit using accurate proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations both in person and by telephone by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights increase occupancy and revenue.
The Night Auditor is responsible for overseeing the overnight operations of the hotel, balancing the day’s financial transactions, and ensuring that all guest services are provided efficiently during the night shift. The statements in this job description are intended to represent key duties and the level of work being performed.
ul style="margin-top:0px;margin-bottom:11.5px;color:rgb( 32 , 33 , 36 );font-family:'open sans' , 'helvetica neue' , 'helvetica' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 255 , 255 , 255 )">Greet and direct residents and visitors with a pleasant attitude. - Experience in hospitality or upscale customer service or retail.
Come join our FlockJob DescriptionReports To Director of RoomsSupervises Front Desk Agents BellValet Night AuditGeneral Purpose The Front Office Manager is committed to guest service excellence and passionate about promoting the 21c Museum Hotel. Courteously answers inquiries and accepts reservations referred from agents both in person and by telephoneKeeps abreast of all in-house and area functions to answer questions and concerns in person and on the telephone with timely and knowledgeable responses.