Medical Support Assistant (Advanced) - Primary Care U.S. Department of Veterans AffairsMedical Support Assistant (Advanced) - Primary CareSuperior, WI$49,951–$64,936 / yearYou must meet the basic requirements and the following: REQUIRED EXPERIENCE: One year of experience equivalent to the GS-5 grade level that equips the candidate with the following: Operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports; Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients; Schedule medical appointments in a clinical setting; Work independently in the accomplishment of a wide variety of duties performing patient support work; Communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers; Customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Customer Service - Donor Support Technician CSL PlasmaCustomer Service - Donor Support TechnicianDuluth, MinnesotaBy celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.
Medical Equipment Driver & Customer Service Rotech Healthcare Inc.Medical Equipment Driver & Customer ServiceDULUTH, MNWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Manages all aspects of intake: answering the phone and receiving faxes, collecting patient and referral source information, data input into IMBS, printing tickets, assembling charts and processing paperwork.
Maintenance Manager - Ambulatory Care Essentia HealthMaintenance Manager - Ambulatory CareDuluth, MN$74,900.80–$112,361.60 / yearLicensure/Certification Qualifications: Certification/Licensure Requirements: Certified Healthcare Facilities Manager (CHFM) within 2 year of hire or transfer; or when eligibility is met for testing. Position requires high level of customer service skills to establish and enhance positive relationships with onsite administrator, clinical leadership, patients, co-workers, and others.