You will be successful in this role if you are: self-motivated to actively learn about your application, able to successfully navigate often shifting priorities, enjoy researching and investigating the root cause of situations before landing on the first thing you find, communicating across teams and stakeholders successfully, like autonomy within a framework, can successfully manage your workload, and are a team player. •Experience in assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, Quality Control and Key Decision documents and communication is required.