Education: Preferred: Associate's degree in information technology or related computer science degree Minimum: An equivalent experience combined with professional training may be considered in lieu of a degree Skills: Tech savvy working with computers, internet browsers, and software applications Implementation of projects as needed Excellent organizational and time management skills Excellent interpersonal, communication and customer service skills with the proven ability to resolve challenging issues in a timely manner Must have a valid driver's license and be willing to travel, as this position requires travel and the use of your personal vehicle (mileage reimbursed) Develop and maintain excellent client relationships Ability to lift up to 30 lbs. What you bring: Demonstrated experience in IT support, helpdesk, or systems administration Strong troubleshooting skills across hardware, software, and network environments - including remote support via phone and desktop connectivity tools Comfort supporting users with varying levels of technical proficiency, without the condescension Familiarity with PC and network server administration across operating systems Attention to detail in asset tracking, software licensing, and documentation What you'll do: Deploy, configure, maintain, and replace IT hardware and software - PCs, printers, and network servers - across the organization.