Desirable Qualifications: Experience supporting Board Members, executives, and Board support staff, including coordinating technology needs and providing timely, professional assistance; Experience providing IT support, including incident management, troubleshooting, escalation, and customer service; Working knowledge of Windows, Microsoft 365, basic networking, mobile devices, ServiceNow, and common IT tools. Job Overview: At the Metropolitan Water District of Southern California, we deliver reliable water to a region with 19 million people—and to accomplish this, we rely on a team of talented employees: innovators, problem-solvers, and collaborators who make it all possible. .