49 Results for

Help Desk Jobs in Springfield, MA

Jobs

Hadley, MA28 days ago

NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Our technologists have always gone the extra mile to help our federal clients succeed.

New!

Southbridge, MA2 days ago

$20–$28 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is ideal for a customer-focused IT professional who enjoys troubleshooting hardware, software, network connectivity, and end-user technology issues while helping minimize downtime and improve the overall user experience.

New!

Southbridge, MA2 days ago

$20–$25 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The team works in a collaborative Agile environment focused on modernizing existing platforms, developing new features, and improving the performance and reliability of business-critical systems.

Hampton, Connecticut7 days ago

CCS is looking to hire a Helpdesk Support Technician – Level I to be an integral part of our Onsite Services Team whose function is to provide full time, on-site, end user support for client near Hampton Connecticut. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast.

Hartford, CT30+ days ago

A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary changes to system administration and proper retention of the forms. We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes.

Hartford, CT27 days ago

These responsibilities include: Network installation and management Printer troubleshooting and maintenance MDM installation Crowdstrike EDR management Business phone management and onboarding Internet management Microsoft Administration and Microsoft 365 Suite Apple Business Manager Proprietary sites/applications General IT support Communication with IT vendors. As an "In House" IT operative working with office personnel, delivery drivers, and service technicians with technical questions/problems, it will be your responsibility to manage a variety of the company's technology to maintain uninterrupted workflow throughout the organization.

East Hartford, CT15 days ago

$38,000–$40,000 Per Year

This position works closely with the Goodwin IT Department and all of its parts - including the Technology administration team, as well as the Help Desk team for ongoing support and in evaluating current systems and aligning business objectives with the strategy for technology. This position troubleshoots problems and advises on appropriate action, communicates with other IT personnel on problem resolution and status of open cases, and performs other tasks as assigned by the Assistant Director of IT.

Holyoke, MA30+ days ago

Key responsibilities include troubleshooting hardware and software issues, managing service requests, performing system imaging and installations, and maintaining user accounts. Summary: As a Tier 1 technical support specialist, the Help Desk Associate is responsible for delivering front-line technical assistance and ensuring the smooth operation of daily IT functions.

Hartford, CT30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Northampton, MA30+ days ago

$15.45–$20.15 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Amherst, MA30+ days ago

$15.45–$20.15 Per Hour
Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

WORKS FROM HOME, CT30+ days ago

Remote

$50,606–$67,473 Per Year

As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.

Windsor, CT30+ days ago

Position Type: Full Time Pay Rate: $17.56 / Hour Job Schedule: DayTimeMon09:00 PM - 03:00 AMTue09:00 PM - 03:00 AMWed09:00 PM - 03:00 AMThur09:00 PM - 03:00 AMFri09:00 PM - 03:00 AM What You'll Do: Provide customer service to visitors, vendors, and employees by carrying out site-specific security-related procedures, front desk protocols, and when appropriate, emergency response activities. Join Allied Universal as a Front Desk Officer at a fast-paced logistics and distribution location, where you will welcome visitors, manage access, monitor activity, and support daily security-related operations through clear communication and professional presence.

Hartford, CT26 days ago

Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access, monitor activity, and support a smooth, professional environment. Monitor building access at the front desk by greeting visitors, confirming identification and/or credentials, issuing visitor passes, and documenting arrivals and departures according to property guidelines.

CT13 days ago

$146,000–$244,000 Per Year

Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. This leader will partner cross-functionally with Sales, Finance, Legal, Revenue Operations, Pricing, and Executive Leadership to structure and accelerate complex SaaS transactions while balancing growth, profitability, and operational rigor.

Northampton, MA30+ days ago

$15.45–$20.15 Per Hour

Amherst, MA30+ days ago

$15.45–$20.15 Per Hour

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Newington, CT30+ days ago

$18–$20 Per Hour

Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling. Answer telephones, respond to inquiries, take messages, screen and direct phone calls in a professional manner.

Tolland, Connecticut30+ days ago

They show self initiative to perform a variety of activities necessary for success from: handing out guest passes, talking up Center activities and asking for referrals for lead generation, booking and confirming appointments by phone or internet, conducting center tours, presenting rates, asking for the sale, uncovering concerns and scheduling timely follow up with those who have not yet become a new member. Healthtrax Fitness Centers attract avid fitness enthusiasts, mature adults, families, the tentative non- exerciser, and, or special medical populations most of whom are motivated to not just live longer but live better!

Hartford, CT30+ days ago

Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.

Windsor Locks, Connecticut30+ days ago

You’ll spend most of your shift on your feet, interacting with guests, moving between lanes, and helping keep the experience smooth and memorable. Operate our POS system confidently and accurately, handling payments, issuing gift cards/coupons, and balancing your drawer.

Newington, CT30+ days ago

Full-time

Handling different PC operating systems (Windows 7, 10) Handling end users' incidents and IMAC requests using Service NOW ticketing tool Performing Hardware/Software installation (understanding of deployment tools like SCCM) End-user support Break fix & Service Requests Desktop/ Laptop/Network Printers Management. Basic AV support for conference room& internal events using MTR (Microsoft Teams Room) Image Deployment using SCCM & Auto Pilot VDI technologies Citrix Xendesktop, Azure cloud PC.

Amherst, MA15 days ago

The Senior Desktop Support Technician (EDP Programmer II) is responsible for providing advanced technical support to IT clients in academic and administrative departments encompassing faculty, staff, and students, troubleshooting escalated complex desktop and software issues, and ensuring the security of the university-owned systems. Experience or working knowledge of installing, configuring, and maintaining networked client software and operating systems, with a focus on software and hardware problem resolution and repair, and working knowledge in installing and configuring computer hardware, operating systems, applications, and peripherals in both macOS and Windows environments.

Chicopee, Massachusetts30+ days ago

$20–$25 Per Hour

Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

New!

Southbridge, MA2 days ago

This role supports hardware, software, network access, and user account management to ensure efficient operations and minimize downtime. Experience supporting Microsoft Office 365, VoIP systems, network printers, laptops, and desktop workstations.

New!

Southbridge, MA6 days ago

$58,000–$68,000 Per Year

This includes hardware (Dell PCs and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCAD, Adobe, corporate ERP), network access (VPN, remote desktop) and manage Active Directory (Entra) accounts. This includes hardware (Dell PC''s and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCad, Adobe, Corporate ERP), Network access (VPN, remote desktop) and manage Active Dierctory (Entra) accounts.

Hartford, CT30+ days ago

Remote

$123,500–$164,700 Per Year

The Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Farmington, CT22 days ago

$28.94–$51.83 Per Hour

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. The Care Field Services team is seeking a Senior Tech Support Specialist to serve as the primary on-site IT presence for providers and practice managers within our clinical workspaces.

Southbridge, Massachusetts8 days ago

$58,000–$68,000 Per Year

This includes hardware (Dell PCs and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCAD, Adobe, corporate ERP), network access (VPN, remote desktop) and manage Active Directory (Entra) accounts. This includes hardware (Dell PC's and peripherals, PLCs and other industrial devices), software (MS Office 365, Matlab, AutoCad, Adobe, Corporate ERP), Network access (VPN, remote desktop) and manage Active Dierctory (Entra) accounts.

Avon, CT30+ days ago

$65,000–$80,000 Per Year

Assist corporate IT in developing long-term strategies and capacity planning for meeting future software, hardware and corporate technology needs, and direct responsibility for management of select IT projects. The IT Support Specialist will perform all aspects of computer and software installations, moves, migrations, troubleshooting, upgrades, maintaining and supporting PCs, cell phones and laptops.

Windsor Locks, CT30+ days ago

$21.43–$22.86 Per Hour
Full-time

May perform routine installs, moves, adds, and changes as part of a directed team, including: Complex desktop and laptop break fix work Whole unit replacement Simple desktop printer fixes Load software with a script General Job Information: Candidate will be taking PC hardware break fix calls at various locations. Title: Field Engineer Location: WINDSOR LOCKS, CT 06096 Duration: 12 Months Pay Rate: $21.43 - $22.86/ hour on W2 Note: Weekly Mileage: 250 350 Miles Candidate(s) are NOT paid to drive to and from work.

New!

Hartford, CT3 days ago

$76,625–$96,075 Per Year

Software Development: Prepares computer programs for solution of business problems from narrative statements, program specifications and other data as source materials; Customizes software applications to meet user requirements; Assists systems and application developers in analysis, design and development of information systems; Prepares test data; Performs system tests; Debugs/corrects errors; Diagnoses problems with operating systems specific to incompatibility with other applications; Acts as liaison between other technical staff, users and vendors regarding basic application design and modification including database management systems; Maintains and enhances existing programs; Installs system upgrades and patches in support of application software; Documents system changes and problem resolutions; Participates in project planning sessions with team members to analyze requirements; Uses programmer productivity tools; Performs related duties as required. Desktop Services: Diagnoses and resolves PC and simple software problems using a variety of diagnostic tools; Uses diagnostic tools to identify hardware and/or software problems and initiates repair; Rebuilds PCs and reconfigures user specific settings; Installs new software releases of simple to moderate complexity; Coordinates installation of and installs, modifies and maintains network components and PC hardware and/or software; Assists in implementation of network and/or system hardware and software upgrades and/or enhancements; Configures and installs terminal emulation software for host connection; Performs related duties as required.

Hartford, CT14 days ago

$22.59–$53.95 Per Hour

In this role, you will serve as a frontline resource for employees experiencing technical issues, particularly related to password resets, software upgrade failures, broken devices, and operating directory (OD) problems. The ideal candidate will have experience supporting both Windows and macOS environments, with a commitment to timely, effective issue resolution and excellent customer service.

Hartford, CT24 days ago

$85,434–$107,128 Per Year

Software Development: Prepares computer programs for solution of business problems from narrative statements, program specifications and other data as source materials; Customizes software applications to meet user requirements; Assists systems and application developers in analysis, design and development of information systems; Prepares test data; Performs system tests; Debugs/corrects errors; Diagnoses problems with operating systems specific to incompatibility with other applications; Acts as liaison between other technical staff, users and vendors regarding basic application design and modification including database management systems; Maintains and enhances existing programs; Installs system upgrades and patches in support of application software; Documents system changes and problem resolutions; Participates in project planning sessions with team members to analyze requirements; Uses programmer productivity tools; performs related duties as required. Desktop Services: Diagnoses and resolves PC and simple software problems using a variety of diagnostic tools; Uses diagnostic tools to identify hardware and/or software problems and initiates repair; Rebuilds PCs and reconfigures user specific settings; Installs new software releases of simple to moderate complexity; Coordinates installation of and installs, modifies and maintains network components and PC hardware and/or software; Assists in implementation of network and/or system hardware and software upgrades and/or enhancements; Configures and installs terminal emulation software for host connection; Performs related duties as required.

Manchester, CT30+ days ago

$85,000–$110,000 Per Year

As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. This role partners closely with IT teams to support day-to-day operations, troubleshoot complex issues, and implement new technologies that enhance organizational capabilities.

Hartford, CT30+ days ago

The Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Chicopee, MA30+ days ago

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

Springfield, MA30+ days ago

$52,000–$74,000 Per Year

You will be responsible for supporting the credit union's internal technology needs, focusing on core banking systems, credit union-specific applications, and coordination with our managed service provider (MSP). Other duties may be required and assigned: Report directly to the Operations Manager and assist in overseeing day-to-day operations, including account management, transaction processing, and member inquiries.

Hartford, CT13 days ago

$52,190–$65,000 Per Year

Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship.

Northampton, MA21 days ago

$20.32–$28.25 Per Hour

The Radiation Oncology Medical Assistant is responsible for patient care activities that include but are not limited to obtaining vital signs, obtaining blood specimens, and assisting nursing and medical staff in performing invasive and non-invasive procedures, such as bone marrow aspirates. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

Northampton, MA22 days ago

$20.32–$28.25 Per Hour

No Licenses and Credentials Experience One (1) year technical/vocational training school required One (1) to three (3) years' experience as a medical assistant or EMT-B certification required Knowledge, Skills and Abilities - One (1) year technical/vocational training school program or one (1) to three (3) years' experience as a medical assistant or EMT-B certification required. Indirect patient care activities include those that support clinic operations such as ordering and stocking clinical supplies and patient education materials, transporting patients and specimens as needed, and monitoring the environment of care.

East Hartford, CT30+ days ago

$52,000–$95,000 Per Year

Our Addiction Services Division provides a full continuum of care, including: Primary care integration Residential detox and treatment Outpatient mental health and substance use services for adults and children Intensive outpatient programs Employment and community support Mobile crisis evaluations Judicial support services Social rehabilitation. Summary: The IT Admin Manager will supervise the day-to-day operation of the EMR Help Desk (Epic) Specialists, report writing, and DDAP reporting staff/teams to ensure timely and efficient support ticket resolutions and project completion.

Springfield, MA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.

Hartford, CT27 days ago

Requirements: High school diploma or equivalent Previous experience in a sales or customer service role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills and attention to detail Basic computer skills and familiarity with point-of-sale (POS) systems Ability to stand for extended periods and lift up to 50 pounds. As a Counter Sales Representative, you will be the face of our company, providing exceptional customer service and support at our sales counter.

Windsor, CT30+ days ago

$117,880–$147,350 Per Year

This position provides hands-on technical oversight of vendor-managed site teams, partners closely with managers to drive a service-first delivery strategy and builds strong relationships with business stakeholders. This position is available in the following onsite office locations: Windsor, CT - Onsite, 5 days per week New York, NY - Onsite, 5 days per week Atlanta, GA - Onsite, 5 days per week San Diego, CA - Onsite, 5 days per week.

Agawam, Massachusetts30+ days ago

Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.

Wilbraham, MA20 days ago

$48,000–$58,000 Per Year

LOCATION: To be determined JOB TYPE: Full-time position, 40 hours/week Reports to and is evaluated by the Director of Technology SALARY: ($48,000 - $58,000/per year) QUALIFICATIONS: Ability to troubleshoot computer hardware/software and replace hardware components as needed. Occasionally assist/train employees with technology needs in both formal and informal settings (group workshops or short courses, one-on-one consultation) at a variety of ability and familiarity levels.

Springfield, MA8 days ago

Inquiries about Title IX may be referred to the Springfield Public Schools' Title IX Coordinator, titleix@springfieldpublicschools.com, the U.S. Department of Education's Office for Civil Rights at https://ocrcas.ed.gov/contact-ocr, or both. Plan and coordinate training opportunities for teachers and other staffrelativeto the district's digital learning initiative and associated platforms, including coordinating with trainers, scheduling, developing communication materials, and other planning activities necessary for successful professional development.

Bloomfield, Connecticut30+ days ago

Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.

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Help Desk Jobs in Springfield, MA

Help Desk Support Technician NuAxis Innovations

IT Support Analyst I Jobot

IT Support Analyst Jobot

Level 1 Help Desk Support Technician Custom Computer Specialists

Help Desk Analyst Lancesoft

IT Help Desk Professional Aero All-Gas Company The

Help Desk Specialist Goodwin University

Help Desk Associate PeoplesBank

Service Desk Tech I CompuCom

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Patient Service/Front Desk Coordinator MyEyeDr.

Account Manager II- Desk Based Sales Lumen Technologies Inc

Security Officer Welcome Desk Allied Universal

Security Officer Front Desk Allied Universal

Director, Deal Desk Sprinklr Inc

Patient Service/Front Desk Coordinator Part Time MyEyeDr Inc

Patient Service/Front Desk Coordinator MyEyeDr Inc

Front Desk Big Sky Fitness

Front Desk Service and Sales part time Healthtrax Fitness & Wellness

Information Desk Receptionist Hartford HealthCare Corp

Front Desk Attendant Spare Time Entertainment

IT Desktop Support Engineer Sky System Inc

EDP Programmer II (Senior Desktop Support Technician) University of Massachusetts Amherst

Desktop Support Technician Level II Tyto Athene, LLC

IT Support Analyst Element2 Group

IT Support Analyst EaglePicher Technologies LLC

Sr. Client Delivery Program Manager (remote) Iron Mountain Inc

Senior Tech Support Specialist UnitedHealth Group Inc

IT Support Analyst EaglePicher Technologies

IT SUPPORT SPECIALIST CT ORAFOL Europe, GmbH

Field Engineer 4 LanceSoft Inc

Information Technology Analyst 1 (35 Hour) State of Connecticut

Mac Support Technician - Onsite | Hartford, CT CVS Health Corp

Information Technology Analyst 1 (40 Hour) State of Connecticut

Systems Engineer - Hybrid, Manchester, CT Bob's Discount Furniture Inc

User Support Specialist Serco

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

Systems Core and Operational Specialist (MMFCU) Massachusetts Mutual Life Insurance Company

Desktop Support Specialist LTM Ltd

Medical Assistant -Cancer Center Brigham and Women's Hospital

Medical Assistant Brigham and Women's Hospital

IT ADMIN MANAGER - FULL-TIME InterCommunity Inc

Test Req - Do Not Apply WH Maximus

Counter Sales Representative Aero All-Gas Company The

Site & Executive Support Lead - End User Services Voya Financial Inc

Now Hiring IT and Telecom Field Technicians Hardy Industries

IT Support Technician Hampden-Wilbraham Regional School District

DIGITAL LEARNING ANALYST (NON-BARGANING POSITION) Springfield Public Schools

Customer Service Engineer Worldwide TechServices Open

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