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Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients.

YEAR

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver’s license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

CenterWell

Patient Services Coordinator-LPN, Home Health

Humana

OTHER

FEED

Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Overview:
Deliver Comfort. Honor Dignity. Transform Care.  Are you a Hospice Aide or Certified Nursing Assistant (CNA) who finds purpose in providing compassionate, hands-on care during life’s most meaningful moments? We believe every day is an opportunity to bring comfort, dignity, and peace to patients and families facing end-of-life journeys. We’re currently seeking a dependable, empathetic, and attentive Hospice Aide to provide essential personal care and emotional support to patients wherever they call home—whether that's a private residence, assisted living facility, or inpatient unit. If you're passionate about making a difference when it matters most, we invite you to join our dedicated hospice care team.

Essential Functions:
<ul><li>Provide direct personal care to terminally ill patients</li><li>Assist with personal hygiene, grooming, and toileting</li><li>Support safe mobility, including use of walkers and wheelchairs</li><li>Help with meal preparation, feeding, and light housekeeping</li><li>Observe and report changes in the patient’s physical or mental condition</li><li>Offer emotional and psychological support to patients and families</li><li>Maintain accurate and timely documentation of visits</li><li>Attend team meetings and participate in Quality Improvement (QI) activities</li><li>Practiceinfection control and follow safety protocols at all times</li></ul>

About You:
Qualifications – What You’ll Bring:<ul><li>Active CNA license in the state of employment (Required)</li><li>Current CPR certification (Required)</li><li>Driver’s license and reliable vehicle with insurance (Required)</li><li>Six (6) months of direct patient care experience (Required)</li><li>Comfortable working in home settings, hospice facilities, or long-term care environments</li><li>Demonstrated compassion, patience, and ability to handle emotional situations</li><li>Willingness to work independently and adapt to changing patient needs</li></ul> Preferred Background (Not Required):<ul><li>Experience in home health, hospice, palliative care, or oncology</li><li>Prior roles in hospital nursing, ICU, geriatrics, med-surg, ER, telemetry, or nursing homes</li><li>Exposure to end-of-life care, wound care, or admissions support</li></ul>

We Offer:
Benefits for All Hospice Associates (Full-Time & Per Diem):<ul><li>Competitive Pay</li><li>401(k) with Company Match</li><li>Career Advancement Opportunities</li><li>National & Local Recognition Programs</li><li>Teammate Assistance Fund</li></ul>Additional Full-Time Benefits:<ul><li>Medical, Dental, Vision Insurance</li><li>Mileage Reimbursement or Fleet Vehicle Program</li><li>Generous Paid Time Off + 7 Paid Holidays</li><li>Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)</li><li>Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)</li><li>Free Continuing Education Units (CEUs)</li><li>Company-paid Life & Long-Term Disability Insurance</li><li>Voluntary Benefits (Pet, Critical Illness, Accident, LTC)</li></ul>Ready to Make a Difference in Someone’s Daily Life?Apply now to become part of our Hospice Care team and help patients live safely, comfortably, and with dignity—at home.

Legalese:
<ul><li>This is a safety-sensitive position</li><li>Employee must meet minimum requirements to be eligible for benefits</li><li>Where applicable, employee must meet state specific requirements</li><li>We are proud to be an EEO employer</li><li>We maintain a drug-free workplace</li></ul>

Location:
Emerald Coast Hospice

Our Company:
<img alt="" height="135" src="https://gentivahs.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=342632&hashed=-381506085" width="351"/> At Emrald Coast Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include:<ul><li>Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon</li><li style="margin:0px;color:black">Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care</li><li style="margin:0px;color:black">Home health care: Heartland Home Health</li><li style="margin:0px;color:black">Advanced illness management: Illumia Health</li></ul> With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Emerald Coast Hospice

Hospice Certified Nursing Assistant - Hospice Aide

Assisted Living

Certified Nursing Assistant (CNA)

Cook Dishes

Dental Insurance

Diabetes

Disability Insurance

Documentation

Driver's License

Emergency Nursing

Geriatric Intensive Care Unit (GICU)

Home Care

Hospice Care

Hospital

Housekeeping/Cleaning

Insurance

Long-Term Care

Nursing Home

Oncology

Palliative Care

Patient Care

Personal Care

Psychology

Quality Management

Team Player

Telemedicine

Telemetry Nursing

Terminally Ill

Time Management

Tuition Fees

Vision Plan

Wound Care

[AW]-iCims

Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing Pharmacy Database Monitoring Program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow. Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.

Under general direction, provides direct patient care to patients of Clearway Pain Solutions. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing Pharmacy Database Monitoring Program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow. Complies with measures to assure that patient/customer satisfaction results are consistently maintained.<hr/>Essential Duties and Responsibilities:<ul><li>Perform job in accordance with Company Mission, vision, and goals.</li><li>Assists patients with medical forms, as necessary.</li><li>Exercise confidentiality in all areas, abiding by HIPAA rules and regulations.</li><li>Accurately completes applicable paperwork; ensuring patient medical records are complete. Prepares all forms and requisitions as instructed by the provider.</li><li>Creates and maintains a positive atmosphere of customer service, team work, mutual respect, professionalism and accountability at all times. </li><li>Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit, and confirming patient ID.</li><li>Takes and records patient vitals.</li><li>Properly maintains examination rooms and all other clinical areas.</li><li>Answers telephones in a professional manner and delivers messages promptly.</li><li>Returns patient calls in a timely manner.</li><li>Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current. </li><li>Adheres to Infection Control, Safety and OSHA standards as specified by State, and Company standards.</li><li>Maintains knowledge of, and complies with established State, Company and any other applicable policies and procedures.</li><li>Instructs patients in simple procedures/tests and dispenses appropriate educational materials.</li><li>Relays provider orders to the patient.</li><li>Prepares, cleans and maintains ultrasound machine, as appropriate.</li><li>Draws up injections to be administered.</li><li>Verifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, takes necessary steps to obtain the records.</li><li>Fits patients for durable medical equipment (DME) and completes all applicable paperwork.</li><li>Obtains prior-authorizations for radiology and/or prescriptions, as needed.</li><li>Keeps rooms clean and stocked with supplies.</li><li>Maintains stock of medicines and supplies as necessary. Advises Office Manager when replacements are needed.</li><li>Sterilizes and cleans instruments used in examinations and/or procedures; maintains clean and hygienic environment.</li><li>Monitors personal and provider staff task buckets in the EMR.</li><li>Under the direction of the physician, assists with providing Workers Compensation medication.</li><li>Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity. </li><li>Processes specimens and prepares them for shipping.</li><li>Maintain lab area with ample supplies and in a clean and safe condition.</li><li>Follows test requirements of laboratory and procures unaltered urine specimen for testing.</li><li>Participate in and complete all required trainings and in-services.</li><li>Acts as a back-up for Ancillary Medical Assistants, performing Ancillary Medical Assistant duties, as directed.</li><li>Performs other duties as assigned.</li></ul><hr/>Minimum Qualifications:<ul><li>High School Diploma, or equivalent.</li><li>Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).</li><li>Must have excellent written and oral communication skills, including exceptional customer service.</li><li>Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.</li><li>Must be able to work individually as well as within a team.</li><li>Must be able to follow both verbal and written instructions.</li><li>Must be able to work a flexible schedule.</li><li>Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.</li><li>Must be able to multi-task and prioritize.</li><li>Must demonstrate extreme attention to detail.</li><li>Must possess strong organization skills.</li><li>Must be able to problem solve and use reasoning.</li><li>Must be able to meet predefined quality standards.</li><li>Must maintain and project a professional attitude and appearance at all time.</li><li>Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.</li><li>All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.</li></ul><hr/>Preferred Qualifications:<ul><li>Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.</li><li>One (1) year of prior experience working in a medical practice.</li><li>One (1) year of prior experience working with an Electronic Medical Record (EMR).</li><li>Current Basic Life Support (BLS) certification.</li></ul><hr/>Driving/Travel:The employee must have reliable transportation. Travel for this position may be required up to 100%. While the primary workplace may be closest to the employee’s home, work assignments could be in any of the Company’s locations.

Clearway Pain Solutions

Medical Assistant (Part Time)

clearcompany

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Patient Services Coordinator-LPN, Home HealthCenterWell

Hospice Certified Nursing Assistant - Hospice AideEmerald Coast Hospice

Medical Assistant (Part Time)Clearway Pain Solutions

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