Receptionist On-Call Sea Mar Community Health CentersReceptionist On-CallLakewood, WASea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerSeattle, WA$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Implementation Engineer - Unified Communications & Contact Center Solutions Cerium Networks, Inc.Implementation Engineer - Unified Communications & Contact Center SolutionsSeattle, WA$95,000–$130,000 / yearThis role partners with Solution Architects and Project Managers to successfully implement net-new solutions, perform upgrades and troubleshoot customer issues to successful customer outcomes. Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.
Patient Services Rep-Contact Center Evergreen HealthcarePatient Services Rep-Contact CenterKirkland, WA$22.59–$36.14 / hourPrimary Duties: Coordinates all aspects of patient scheduling to include creating initial and follow up in-person and virtual visit appointments; rescheduling, cancelling, and managing self-scheduled appointments in a timely manner that meets the needs of the patient and optimizes provider schedules. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
Assistant Center Director - Sales and Customer Service Code NinjasAssistant Center Director - Sales and Customer ServiceSeattle, WashingtonAbout the Role: Code Ninjas of Beacon Hill is looking for an enthusiastic and people-focused Assistant Center Director with a focus on Customer Service and Sales to join our team part-time in Seattle, WA (N. About Us: Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5–14 how to code through fun, game-based curriculum in a supportive and energetic environment.
JUVENILE DETENTION OFFICER - ON CALL Kitsap CountyJUVENILE DETENTION OFFICER - ON CALLPort Orchard, WA$29.67–$37.96 / hourThis flexible, on-call role offers a unique opportunity to make a meaningful difference in the lives of young people by helping them overcome challenges, develop essential life skills, and successfully reintegrate into their communities. Driving Requirements (If applicable) The successful incumbent must meet the driving requirements of this position and submit a copy of a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.
On-Call Bachelor Level Crisis Clinician KITSAP MENTAL HEALTH SERVICESOn-Call Bachelor Level Crisis ClinicianBremerton, WA$29.58–$36.97 / hourGeneral Summary of Duties: Major Responsibilities/Tasks: Provide crisis outreach services throughout Kitsap County working within a collaborative and supportive team environment with assignments requiring outreaches for community crisis interventions and assessments, including: Display effective skills in risk assessment, management of the interview, crisis management, and decisive decision making that leads to a safe and secure crisis interventions. Conduct face to face (FTF) assessments of individuals to determine their crisis and when appropriate collaborate with DCRs for warm handoff of clients to DCR's that meet criteria for involuntary detention under criteria defined by the Involuntary Treatment Act (RCW 71.05 or 71.34) or that they meet crisis resolution by a least restrictive alternative.
After Hours On-Call Social Service Specialist 2-3 In Training (SSS3) - Region 4/Kent State of WashingtonAfter Hours On-Call Social Service Specialist 2-3 In Training (SSS3) - Region 4/KentKent, WA$31.64–$44.68 / hourThese positions may receive 10% assignment pay when the incumbent reaches the goal class of Social Service Specialist 3. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children. (SSS3 level): I have completed a Masters degree in social services, human services, behavioral sciences, or a Master's degree that included 30 semester or 45 quarter credits in a Social Services discipline AND I have a minimum of One (1) year of paid social service experience*.
Juvenile Rehabilitation Officer 2 (JRO2) on-call - Snoqualmie State of WashingtonJuvenile Rehabilitation Officer 2 (JRO2) on-call - SnoqualmieSnoqualmie, WA$24.14–$34.07 / hourIn addition to those required qualifications, our ideal applicant will also have some or all of the following: Two or more years of experience in the areas of work such as: social services, youth group activities, security guard, correctional officer, police officer, police reserve officer, military police, or other law enforcement work; or a certificate of completion in a basic law enforcement training program approved by the Washington Criminal Justice Training Commission (CJTC) or, a certificate of completion in a police or reserve police academy or military training program. The Department of Children, Youth, and Families (DCYF) is accepting applications for a Juvenile Rehabilitation Officer 2 to join our team at Echo Glen Children's Center to provide security and safety services for residents, staff, and visitors in our juvenile rehabilitation residential facility.
After Hours On-Call Social Service Specialist 1-3 In Training (SSS3) - Region 3 State of WashingtonAfter Hours On-Call Social Service Specialist 1-3 In Training (SSS3) - Region 3WA$27.97–$44.68 / hourThese positions may receive 10% assignment pay when the incumbent reaches the goal class of Social Service Specialist 3. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children. (SSS3 level): I have completed a Masters degree in social services, human services, behavioral sciences, or a Master's degree that included 30 semester or 45 quarter credits in a Social Services discipline AND I have a minimum of One (1) year of paid social service experience*.
Patient Access Coordinator (Per Diem / On Call) Overlake Hospital Medical CenterPatient Access Coordinator (Per Diem / On Call)Bellevue, WA$22.22–$33.33 / hourOverlake is committed to providing ready access to a highly trained and compassionate medical team, who are consistent and comprehensive in coordination of care for all patients. Join a dynamic team of professionals driven to provide the highest level of patient centered care and excellence every day!
On-Call Mental Health Professional Clinical Lead KITSAP MENTAL HEALTH SERVICESOn-Call Mental Health Professional Clinical LeadBremerton, WA$37.57–$46.52 / hourGeneral Summary of Duties: Work closely with the Crisis Intake MHP, Mental Health Care Providers (MHCP), Crisis Care Coordinators, and Certified Peer Counselor and any other relevant internal or external providers to organize a cohesive, individualized stabilization plan reflect unmet behavioral health needs and how the CTC can help meet those needs. Complete CTC intakes, including screening and assessing for safety, risk and level of care needs, developing a Crisis Stabilization Plan, initiating referrals for goals determined during intake, and determining a provisional diagnosis for clients coming into the care of CTC.
Contact Center Specialist III, Workforce Management (Must Live in WA) Kaiser PermanenteContact Center Specialist III, Workforce Management (Must Live in WA)Renton, WAJob Summary: In addition to the responsibilities listed below, this position is responsible for maintaining key performance indicators (KPIs) in a contact center(s) and/or region(s) by monitoring volume of contacts and staffing requirements and making adjustments to meet KPIs; tracking adherence to schedules and escalating any net staffing gaps caused by absences or offline exceptions; reviewing and sharing metrics with team; monitoring and ensuring all policies and procedures are contractually compliant; collaborating with team and stakeholders to address trends and incorporating into future forecasts; monitoring offline activities and allocating resources; identifying and reporting technical issues related to systems; participating in the maintenance of tools and implementation of solutions; and supporting training efforts on software and procedures. Supports contact center services by: supporting customers (e.g., internal stakeholders, members, patients, providers, doctors) with information and resources or directing them to the appropriate party, independently; and tracking and resolving routine, non-routine, and/or escalated issues reported by a wide variety of customers (e.g., internal stakeholders, members, patients, providers, doctors) as well as following procedures to escalate issues requiring additional review to senior team members.
NewData Center Construction Manager - Owners Rep PkazaData Center Construction Manager - Owners RepSeattle, WAManage relationships with strategic alliance clients; serve as a key resource to multiple client teams; Manage and maintain liaison with various Project Managers that oversee project deliverables on construction efforts with support of contractors and vendors in order to manage the day to day activities that impact the delivery of company’s critical facilities construction projects. Manage financial aspects of entire project: establish & manage project budgets (including hard and soft costs), maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports and any other reports to protect the company’s interest and simultaneously maintain good relationship with the client.
Scheduling Specialist - Contact Center North Creek RoofingScheduling Specialist - Contact CenterFife, WA$45,000–$55,000 / yearThe "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. This role will have a combination of inbound and outbound calls, chats, and emails from customers who have already expressed interest through our marketing channels—but it also includes a significant outbound component focused on follow-up, confirmations, and appointment setting.
NewClinical Services Coordinator - Carol Milgard Breast Center TRA Medical ImagingClinical Services Coordinator - Carol Milgard Breast CenterTacoma, WA$20.23–$24.07 / hourThis role is responsible for providing support to the Outpatient Clinics by obtaining information needed prior to the patient having their exam performed to include, but not limited to, correct orders, prior imaging, labs, chart notes, interpreter scheduled, and prior authorization. Our vision at Carol Milgard Breast Center is to instill a sense of patient confidence through superior patient-centered care and to be characterized as: The facility of choice for community providers to obtain accurate and timely diagnosis of breast disease for patients.
Data Center Operations and Maintenance Engineer Designworks TalentData Center Operations and Maintenance EngineerBellevue, WashingtonYou will partner closely with Engineering, Infrastructure, Networking, Hardware, and Operations and Maintenance leadership to create a highly reliable, scalable operating system capable of supporting one of the industry's most advanced AI infrastructure platforms. We're seeking experienced operational team members who have built and scaled production infrastructure organizations and can establish the people, processes, tooling, and operational discipline required to deliver exceptional reliability and customer experience.
Assistant Center Director - Sales and Customer Service Code Ninjas of Beacon HillAssistant Center Director - Sales and Customer ServiceSeattle, WAPart timeCode Ninjas of Beacon Hill is looking for an enthusiastic and people-focused Assistant Center Director with a focus on Customer Service and Sales to join our team part-time in Seattle, WA (N. Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5–14 how to code through fun, game-based curriculum in a supportive and energetic environment.
Data Center Operations and Maintenance Engineering Leader Designworks TalentData Center Operations and Maintenance Engineering LeaderBellevue, WashingtonYou will partner closely with Engineering, Infrastructure, Networking, Hardware, and Customer Operations leadership to create a highly reliable, scalable operating model capable of supporting one of the industry's most advanced AI infrastructure platforms. We're seeking experienced operational leaders who have built and scaled production infrastructure organizations and can establish the people, processes, tooling, and operational discipline required to deliver exceptional reliability and customer experience.
Contact Center Associate Boeing Employees Credit UnionContact Center AssociateWA$21.78–$26.63 / hourAs a Contact Center Associate, you'll support BECU members by managing 70-100 inbound calls a day, resolving inquiries, documenting interactions, and meeting performance metrics for quality, productivity, and satisfaction. Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?.