Byram Healthcare Customer Service Representative Byram Healthcare CentersByram Healthcare Customer Service RepresentativeAnaheim, CaliforniaThe bilingual representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Customer Service Representative/Backflow Tester City of Pico RiveraCustomer Service Representative/Backflow TesterPico Rivera, CA$72,708–$88,368 / yearMental Demands: While performing the duties of this class, the employee is regularly required to use effective oral and written communication skills; interpret technical information, maps, drawings, inspection reports, and customer account data; apply problem-solving skills to resolve service issues, evaluate backflow and cross-connection, and determine corrective actions; use basic mathematical reasoning for testing, measurements, and consumption review; manage multiple tasks and respond to changing priorities and customer needs; and interact professionally with City staff, regulatory agencies, contractors, and residential and commercial customers. Incumbent conducts inspections, testing, repair, installation, and replacement of backflow prevention assemblies; assists in performing cross-connection control investigations and hazard assessments; ensures compliance with City, State, and Federal regulations; maintains required testing and compliance records; and performs related duties as assigned.
Byram Healthcare Customer Service Representative Accendra Health IncByram Healthcare Customer Service RepresentativeAnaheim, CAThe bilingual representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
Business Analyst, EDI and Customer Service Operations Edwards Lifesciences CorpBusiness Analyst, EDI and Customer Service OperationsIrvine, CA$68,000–$96,000 / yearDocument process flows, business and functional requirements, use cases, test scripts/results and software validation documents Document process flows, business and functional requirements, use cases, test scripts/results, and software validation documents, including EDI workflows, GHX escalation paths, hospital customer onboarding steps, transaction requirements, troubleshooting guides, and knowledge management content. How you'll make an impact: The Business Analyst helps hospital customers do business with Edwards more easily and efficiently, and helps advance Edwards Customer Service digital enablement, by facilitating accurate electronic ordering, supporting EDI capabilities, strengthening GHX connectivity and partnership processes, and driving process improvements that reduce manual effort and improve the overall ordering experience.