Provides customer service support to nursing units and physician offices on all lab related needs including, but not limited to, faxing results, phoning STAT or critical results, researching specimen requirements, assisting with Meditech order codes. Performs duties of a Phlebotomist: Collects blood specimens from patients of all ages and types (i.e. patients with mastectomies, stroke and burn victims) by venipuncture or capillary technique using at least two identifiers (name, date of birth, medical record number).