UNKNOWN

FEED

OTHER

Guest Relations Manager requirements are: Experience as a Guest Relations or Hospitality Manager. You should possess an outgoing personality to make clients feel satisfied and comfortable.

<h2>About the Guest Relations Manager position</h2>We are seeking an experienced Guest Relations Manager to join our company.  You should possess an outgoing personality to make clients feel satisfied and comfortable. You will assist with guests' enquiries and resolve any unsatisfaction. <h2>Guest Relations Manager responsibilities are:</h2><ul><li>Providing exceptional service to guests</li><li>Implementing plans to improve customer satisfaction</li><li>Assisting with guests queries/disputes</li><li>Resolving complaints effectively</li><li>Sharing tips with the team to enhance customer service</li><li>Handling the arrival and departure of guests</li><li>Acting as a communication hub between guests and team members</li><li>Informing guests about updates of services</li><li>Providing reports to senior manager on the activities</li></ul> <h2>Guest Relations Manager requirements are:</h2><ul><li>Experience as a Guest Relations or Hospitality Manager</li><li>Excellent customer service skills</li><li>Knowledge of the hospitality industry</li><li>Familiar with ERP and MS Office softwares</li><li>Great leadership skills</li><li>Effective communication skills</li><li>BA/BSc in Hospitality, Business or a related field</li></ul>

Raldex Hospitality

Hotel Front Desk

Communication Skills

Customer Satisfaction

Customer Support/Service

ERP (Enterprise Resource Planning)

Hospitality and Tourism

Microsoft Office

Reporting Skills

Resolve Customer Issues

BreezyHR

Responds timely to guests' special requests for miscellaneous items like cribs, cots, extra towels, etc. We achieve this by training our team to be personally responsible to for ensuring a positive, memorable guest experience.

Hotel Housekeeper Job Responsibilities:<ul><li>Performs cleaning duties in all guest areas and back of house.</li><li>Consistently offers professional, friendly, and engaging service.</li><li>Ensures housekeeping departmental standards are followed.</li><li>Responds timely to guests' special requests for miscellaneous items like cribs, cots, extra towels, etc.</li><li>Maintains inventory of necessary supplies.</li><li>Reports necessary maintenance items.</li><li>Follows departmental policies and procedures.</li><li>Follows all safety and sanitation policies</li><li>Assists other departments when needed to ensure optimum service to guests.</li><li>Performs additional duties as needed.</li></ul>Hotel Housekeeper Qualifications / Skills:<ul><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem-solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work cohesively as part of a team</li></ul>BENEFITS:<ul><li> We offer our work family competitive pay, Paid Time Off, Insurance. and Brand offered hotel discounts.</li><li> You will also get to be part of a team that challenges, mentors, and encourages you during your career!</li><li> We are an equal opportunity employer and participates in the e-Verify program. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</li><li> We care about our team as well as our guests. We strive to go beyond our guests' highest levels of expectation. We achieve this by training our team to be personally responsible to for ensuring a positive, memorable guest experience. This, in turn, establishes Raldex Hospitality with a solid foundation for success.</li></ul>

Hospitality Jobs in Florence, SC

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Hospitality Jobs in Florence, SC

Hotel Front Desk Raldex Hospitality

Hotel Housekeeping/Room Attendant Raldex Hospitality

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