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Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

Additional Job Info: Additional $1.50/hr. for working 10pm-6am Overview: Are you the type of person who gets your kickz from making someone’s day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality!  In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores! Looking for leadership experience? You got it! You’ll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. But don’t worry-- all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! Responsibilities: <ol><li>Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam</li><li>Have a say in who works, and when</li><li>Handle customer questions, complaints and concerns</li><li>Keep an eye on work fam compliance with Sheetz policies, procedures and programs</li><li>Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys</li><li>Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met</li><li>Check in on end-of-day tasks to make sure they aren’t skipped</li><li>Keep the shelves packed via proper placement, pricing and re-filling of merchandise</li><li>Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste</li></ol> Qualifications: Education<ul><li>High School Diploma or GED required.</li><li>Two-year degree in a business related field preferred.</li><li>Successful completion of certification testing as needed.</li></ul> Experience<ul><li>One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.  </li></ul>Licenses/Certifications<ul><li>ServeSafe</li><li>Any other legally required certification</li></ul> Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Sheetz is a family owned convenience store chain based in Altoona, Pennsylvania. For nearly 60 years, our mission at Sheetz has been to meet the needs of customers on the go. Of course, many things have changed over the years. Life is faster and busier, and customers expect us to be there when they need us most. One thing that hasn't changed over the years is our commitment to our customers, our employees and the communities in which we operate.

Sheetz, Inc

Assistant Manager - Hospitality - #263

Car Wash

Customer Experience

Customer Relations

Customer Support/Service

Fast Food

High School Diploma

Leadership

Performance Management

Pricing

Quality Assurance

Resolve Customer Issues

Restaurant

Retail Management

Retail Operations

Sales

Time Management

Transaction Processing/Management

Tuition Reimbursement

Vendor/Supplier Evaluation

Appcast PX 2

Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. In this role, you'll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

HOUR

Additional Job Info: Additional $1.50/hr. for working 10pm-6am Overview: Are you the type of person who gets your kickz from making someone's day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?!If this sounds like you, come oversee our company's promise of total customer focus as an assistant manager of hospitality! In this role, you'll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!Looking for leadership experience? You got it! You'll be in charge of managing the experiences of our customer to ensure that Hospitality and Total Customer Focus standards are being met in the areas of inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager's absence.But don't worry all of that hard work pays off! We proudly give our peepz quarterly employee bonuses based on company performance, ample PTO and 100% paid parental leave, 401k matching and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! Responsibilities: <ol><li>Back-up the Store Manager by providing support on recruitment, selection, training, and performance management of your store work fam</li><li>Have a say in who works, and when</li><li>Handle customer questions, complaints and concerns</li><li>Keep an eye on work fam compliance with Sheetz policies, procedures and programs</li><li>Follow-up with responses from customer service shops, QA audits, secret shops and SMG surveys</li><li>Keep our customers smiling by overseeing timely customer transactions, cleanliness standards of our facilities and stores, and making sure that hospitality standards are ALWAYZ being met</li><li>Check in on end-of-day tasks to make sure they aren't skipped</li><li>Keep the shelves packed via proper placement, pricing and re-filling of merchandise</li><li>Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste</li></ol> Qualifications: Education<ul><li>High School Diploma or GED required.</li><li>Two-year degree in a business related field preferred.</li><li>Successful completion of certification testing as needed.</li></ul>Experience<ul><li>One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. </li></ul>Licenses/Certifications<ul><li>ServeSafe</li><li>Any other legally required certification</li></ul> Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Assistant Manager - Hospitality -

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Assistant Manager - Hospitality - #263 Sheetz, Inc

Assistant Manager - Hospitality - Sheetz, Inc

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