Recognized on multiple Forbes lists, including Best Customer Service 2026, America’s Best Large Employers 2026, Customer Experience All Stars 2025, America’s Dream Employers 2025, Best Brands for Social Impact 2024, Best Employers for Women 2024, and The Halo 100. Shannon wants to help team members build a better future, whether that means developing into leadership, pursuing an education, gaining valuable work experience, or preparing for their next chapter.