OTHER

FEED

UNKNOWN

The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. We are seeking a positive, friendly, and experienced Hospitality Manager to join our team!

<strong>Benefits:</strong><br/><ul><li>Employee discounts</li></ul><br/><strong>Benefits/Perks</strong><br/><ul><li>Competitive wages</li><li>Career Growth Opportunities</li><li>Fun and Energetic Environment</li></ul><strong>Job Summary</strong><br/>We are seeking a positive, friendly, and experienced <strong>Hospitality Manager</strong> to join our team! As the Hospitality Manager, you will organize and oversee the daily operations of our facilities.<br/><br/>The Hospitality Manager must possess strong communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. You should be capable of solving problems successfully even when faced with challenging situations.  <br/><br/><strong>Responsibilities</strong><br/><ul><li>Hire qualified personnel according to standards set forth by the company</li><li>Organize and coordinate facility operations to maximize efficiency </li><li>Manage staff</li><li>Ensure supplies, equipment, and inventory are stocked and maintained</li><li>Respond to guest concerns and resolve them appropriately</li><li>Maintain accurate records </li><li>Review and prepare reports for senior management</li><li>Ensure compliance with health and quality standards</li></ul><strong>Qualifications</strong><br/><ul><li>Proven experience as a Hospitality Manager is preferred</li><li>Familiarity with hospitality industry standards</li><li>Proficient in English; knowledge of additional languages is a plus</li><li>Ability to resolve issues with a customer-focused orientation</li><li>An outgoing personality</li><li>Excellent communication skills</li><li>Strong organizational and time-management skills</li><li>Bachelor’s degree in Hospitality Management is preferred</li></ul><br/>

RELIABLE SUPPORTIVE HOME CARE LLC

Hospitality Manager

Communication Skills

Customer Experience

Customer Relations

English Language

Facilities Management

Hospitality and Tourism

Industry Standards

Maintain Compliance

Operational Strategy

Operations

Organizational Skills

People Management

Problem Solving Skills

Quality Metrics

Record Keeping

Reporting Skills

Resolve Customer Issues

Time Management

As the Hospitality Director for Chick-fil-A Dickson City, you will be responsible for overseeing and optimizing all aspects of Front of House operations, ensuring the delivery of Remarkable Guest Experience, operational excellence, and team development. Your role will involve managing day-to-day operations, leading a team of managers and staff, ensuring the implementation of company policies and best practices, and driving operational efficiency in alignment with Chick-fil-A’s values and mission.

<p>Are you looking for a <strong>dynamic</strong> work environment where teamwork and leadership thrive? Do you want to be part of a loving community that values its team members? If so, this opportunity at Chick-fil-A Dickson City is perfect for you!</p><p>At Chick-fil-A, working isn't just a job, it's a chance to showcase and develop your skills in a <strong>positive</strong>, people-focused environment. As the Hospitality Director, you will play a crucial role in shaping the future of our team members and delivering Chick-fil-A Hospitality while enjoying amazing benefits and perks.</p><p>As the Hospitality Director for Chick-fil-A Dickson City, you will be responsible for overseeing and optimizing all aspects of Front of House operations, ensuring the delivery of Remarkable Guest Experience, operational excellence, and team development. Your role will involve managing day-to-day operations, leading a team of managers and staff, ensuring the implementation of company policies and best practices, and driving operational efficiency in alignment with Chick-fil-A’s values and mission.</p><p><strong>Key Responsibilities</strong></p><p><strong>Front of House Operational Leadership:</strong></p><ul><li>Directly oversee the daily operations of the front of house , ensuring all activities align with Chick-fil-A’s standards of quality, service, and cleanliness</li><li>Develop and implement strategies to optimize operational performance and achieve business goals (sales growth, customer satisfaction, team performance, etc.)</li><li>Monitor key performance indicators (KPIs) such as sales, labor costs, food costs, and customer service metrics, ensuring targets are met and exceeded</li></ul><p><strong>Team Management & Development:</strong></p><ul><li>Lead, mentor, and motivate restaurant managers, assistant managers, and staff to build a cohesive and high-performing team</li><li>Oversee recruitment, training, and retention strategies to ensure the restaurant is staffed with top talent</li><li>Implement and maintain Chick-fil-A’s leadership development programs to nurture talent and promote from within</li></ul><p><strong>Customer Experience Excellence:</strong></p><ul><li>Ensure Chick-fil-A’s high standards of customer service are consistently met and exceeded</li><li>Address customer concerns promptly and professionally, ensuring the resolution aligns with Chick-fil-A’s customer-centric approach</li><li>Create and foster a positive customer experience culture within the restaurant</li></ul><p><strong>Operational Efficiency & Compliance:</strong></p><ul><li>Oversee inventory management to ensure that all supplies are adequately stocked, and food safety standards are met</li><li>Ensure adherence to health and safety regulations, company policies, and local, state, and federal laws to deliver exceptional food safety and quality standards</li><li>Continuously seek opportunities for operational improvement to maximize efficiency and productivity</li></ul><p><strong>What We Offer:</strong></p><ul><li>Generous compensation package (final compensation will be determined based the ideal candidate experience and fit for the role)</li><li>Comprehensive health, dental, and vision insurance</li><li>Generous paid time off to promote work-life balance</li><li>A supportive and enthusiastic work culture</li><li>Advancement opportunities that are designed with your personal goals in mind</li><li>Free meals</li><li>Free uniforms</li><li>Education scholarships and tuition assistance</li><li>Multiple leadership development trips per year</li><li>Quarterly all Team Member events </li><li>A fun and friendly work environment</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>At least 3 years in a customer service or hospitality management/leadership role</li><li>Strong leadership and communication skills</li><li>Must enjoy teamwork and community involvement</li><li>Strong alignment with our Core Values: 1. Relationships, 2. Quality, 3. Innovation, 4. Fun!</li><li>Ability to adapt to various shifts. Must be willing and able to work days, nights, weekends and holidays and/or be flexible to what our team and our guests need</li><li>Proven experience in leading high-performing teams and achieving operational goals in a fast-paced, customer-focused environment while also balancing performance metrics and administrative responsibilities. </li></ul><p><strong>Join Us!</strong></p><ul><li>Be part of a company that invests in your future</li><li>Experience personal and professional growth in the Hospitality industry</li><li>Make a difference in the lives of others every day</li></ul><p>Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p><h3>Salary</h3>Starting at $25.00 per hour<h3>Benefits</h3>Bonus pay, Vision insurance, Dental insurance, Health insurance, Paid time off, 401(k) matching, 401(k), Employee discount<h3>Job Type</h3>Full time<h3>Schedule</h3>8 hour shift, Weekend availability, Monday to Friday, On call, Holidays, Day shift, Night shift

Chick-fil-A

Hospitality Director

Administrative Skills

Best Practices

Corporate Policies

Customer Satisfaction

Customer Service Management

Customer Support/Service

Exceeded Sales Goal

Federal Laws and Regulations

Food Delivery

Food Safety

Inventory Management

Leadership

Meet Sales Quota

Mentoring

Metrics

Operational Improvement

Performance Analysis

Performance Metrics

Performance Tuning/Optimization

Policy Implementation

Productivity Management

Regulations

Restaurant

Retention Programs

Revenue Growth

Safety/Work Safety

Sales

Scholarship

State Laws and Regulations

Strategic Planning

Team Building

Team Lead/Manager

Team Player

Tuition Fees

workstreamftpin

Director of Sales leads and develops strategic sales plans and drives revenue growth while managing client relationships and coordinating with hotel departments. Build and maintain relationships with potential clients, including corporate clients, event planners, and travel agencies.

<div>Director of Sales leads and develops strategic sales plans and drives revenue growth while managing client relationships and coordinating with hotel departments.</div><ul><li>Manage and create sales goals to meet revenue targets.</li><li>Develop and implement sales strategies to grow the hotel's customer base and increase revenue.</li><li>Build and maintain relationships with potential clients, including corporate clients, event planners, and travel agencies.</li><li>Collaborate with other departments to ensure a cohesive approach to sales and service.</li><li>Analyze market trends, identify new markets and opportunities, and create plans to capitalize on them.</li><li>Create and maintain sales reports to track performance and progress toward goals.</li><li>Attend industry conferences and events to network and gather information about the latest trends and strategies.</li><li>Manage the hotel's pricing strategy and negotiate contracts with clients to ensure maximum profitability.</li><li>Provide exceptional customer service to clients and address their needs and concerns in a timely and professional manner.</li></ul><div><strong><em><br/>Full SMERF Market Ownership:</em></strong></div><ul><li>Proactively develop and grow the SMERF segment.</li><li>Identify new demand generators and build long-term partnerships.</li><li>Maintain relationships with civic groups, schools, religious organizations, and fraternal groups.</li><li>Represent the hotel at networking events, trade shows, and community functions.</li><li>Maintain competitive market intelligence and adjust sales strategies accordingly.</li></ul><div><strong><em><br/>Revenue & Sales Activity:</em></strong></div><ul><li>Make consistent outside and inside sales calls.</li><li>Implement approved sales plans and develop innovative sales strategies.</li><li>Maintain accurate documentation and sales activity reports.</li><li>Conduct follow-up calls with in-house guests, group leaders, and planners to generate future business.</li><li>Maintain competitive analysis statistical information.</li></ul><div><strong><br/>Essential Behavior Expectations:</strong></div><ul><li><strong>Customer Service</strong> – Demonstrates urgency, professionalism, and creativity in exceeding guest expectations.</li><li><strong>Communication</strong> – Actively listens, communicates clearly, and collaborates effectively to solve problems.</li><li><strong>Problem Solving</strong> – Recognizes challenges quickly and develops thoughtful, solution-oriented responses.</li><li><strong>Leadership</strong> – Positively represents company vision, inspires accountability, adapts to change, and handles performance issues professionally.</li><li><strong>Multi-Tasking</strong> – Thrives in a fast-paced environment with strong energy and organization.</li><li><strong>Quality & Organization</strong> – Detail-oriented, punctual, disciplined, and committed to excellence.</li></ul><div><strong><br/>Qualifications:</strong></div><ul><li>Proven sales experience, meeting or exceeding targets.</li><li>Previous experience as a sales manager (preferably in the hospitality industry).</li><li>Ability to communicate, present and influence all levels of the organization.</li><li>Proven ability to drive the sales process from plan to close.</li><li>Proven ability to position products against competitors.</li><li>Excellent listening, negotiation and presentation skills.</li><li>Excellent verbal and written communications skills.</li><li>BA/BS degree or equivalent.</li><li>Strong organizational, negotiation, and time management skills.</li><li>Ability to work independently while contributing to a high-performing team.</li><li>Prior hotel sales and/or convention services experience preferred.</li></ul><div><strong><br/>Job Type</strong>: Full-time<br/><br/></div><div><strong>Benefits:</strong></div><ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><div><br/></div><div><strong>Work Location:</strong> In person</div>

Hospitality Jobs in Kingston, PA

Resume Resources

Get noticed by top employers!

Hospitality Jobs in Kingston, PA

Hospitality Manager RELIABLE SUPPORTIVE HOME CARE LLC

Hospitality Director Chick-fil-A

Director of Sales Fairfield by Marriott

Resume Resources