FULL_TIME

FEED

YEAR

As a key member of our front office team, you'll assist guests from check-in to check-out, while also helping coordinate services across departments to ensure top-notch hospitality. As a Front Desk Agent, you'll be the face of the hotel—delivering outstanding service and ensuring each guest’s stay is smooth, friendly, and memorable.

<h3> Why You'll Love Working With Us:</h3>At Hampton Inn Viera, we’re committed to creating a positive, rewarding environment for both our guests and our team members. As a Front Desk Agent, you'll be the face of the hotel—delivering outstanding service and ensuring each guest’s stay is smooth, friendly, and memorable.We offer competitive benefits, including:<ul><li> Medical, Dental & Vision Insurance</li><li> 401(K) with Company Match</li><li> Paid Time Off</li><li> A professional yet friendly work culture</li><li>✈️ Hilton Team Member Travel Discounts</li></ul><hr/><h3>️ What You’ll Be Doing:</h3>As a key member of our front office team, you'll assist guests from check-in to check-out, while also helping coordinate services across departments to ensure top-notch hospitality.Your responsibilities include:<ul><li>Greeting guests warmly and handling check-ins and check-outs smoothly</li><li>Answering phones, managing guest inquiries, and resolving issues promptly</li><li>Processing reservations, cancellations, and modifications via phone, in person, and through our hotel system</li><li>Communicating guest needs with housekeeping, maintenance, and other departments</li><li>Handling payments, balancing cash drawers, and processing transactions accurately</li><li>Managing guest accounts and updating internal systems</li><li>Operating the hotel’s switchboard and wake-up call system</li><li>Monitoring reservations and room availability to maximize occupancy</li><li>Maintaining a clean and organized front desk area</li><li>Participating in the Manager on Duty (MOD) rotation</li><li>Completing shift checklists and handing off effectively to the next team member</li></ul><hr/><h3> Who We’re Looking For:</h3><ul><li>A people person with excellent communication and customer service skills</li><li>Detail-oriented and able to multitask in a fast-paced environment</li><li>Previous hotel front desk or customer service experience preferred</li><li>Familiarity with hotel systems and reservations is a plus</li><li>Flexible availability (including weekends and holidays)</li><li>High school diploma or equivalent required</li><li>Must be dependable, professional, and team-oriented</li></ul><hr/><h3> Be the Reason Guests Come Back</h3>If you enjoy helping people, working with a supportive team, and making a positive impact, we’d love to meet you.Powered by JazzHR

Hampton Inn Viera

Hotel PM/Night Audit Front Desk Agent

Communication Skills

Customer Support/Service

Dental Insurance

Detail Oriented

Hotel Reservation

Housekeeping/Cleaning

Interpersonal Skills

Multitasking

Organizational Skills

Problem Solving Skills

Service Delivery

Systems Maintenance

Team Player

Telephone Skills

Transaction Processing/Management

Vision Plan

partner JazzHR

UNKNOWN

The Hotel Sales Manager will work closely with the marketing team to promote the hotel and its services and will be responsible for meeting sales targets and maximizing profitability. - Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Hotel Sales ManagerOrganization Name: Radisson Oceanfront Suites Hotel Employment Status: Full-time Regular Job SummaryThe Hotel Sales Manager is responsible for developing and implementing sales strategies to increase revenue and market share for the hotel. This role involves managing client relationships, identifying new business opportunities, and coordinating with other departments to ensure guest satisfaction. The Hotel Sales Manager will work closely with the marketing team to promote the hotel and its services and will be responsible for meeting sales targets and maximizing profitability.   Education and Experience- College Degree, Business Administration, or a related field experience. - Proven experience in hotel sales or a similar role. - Strong understanding of the hospitality industry and market trends. - Excellent written and verbal communication skills. - Ability to build and maintain strong client relationships. - Proficiency in sales and marketing software.   Knowledge- Sales and Marketing: Knowledge of principles and methods for promoting and selling hotel services. This includes marketing strategy and tactics, sales techniques, and sales control systems. - Customer and Personal Service: Understanding of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.   Skills- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Negotiation: Bringing others together and trying to reconcile differences. - Persuasion: Persuading others to change their minds or behavior. - Service Orientation: Actively looking for ways to help people. - Time Management: Managing one's own time and the time of others.   Primary Job Duties- Develop and implement sales strategies to achieve revenue targets. - Identify and pursue new business opportunities to expand the hotel's client base. - Build and maintain strong relationships with existing and potential clients. - Coordinate with other departments to ensure guest satisfaction and service delivery. - Prepare and present sales reports and forecasts to management. - Represent the hotel at industry events and trade shows to promote services. - Negotiate contracts and agreements with clients to secure business.   Compensation:<ul><li>Competitive salary </li><li>Accrued generous paid PTO, can be used 90 days after start </li><li>Health benefit </li><li>Paid certification and training. </li><li>Monthly paid bonus instead of quarterly.</li></ul>

Radisson Suites Oceanfront

Hotel Sales Manager

Business Administration

Contract Negotiation

Control Systems

Customer Relations

Customer Relationship Management (CRM)

Customer Satisfaction

Customer/Client Research

Develop and Maintain Customers

Hospitality and Tourism

Hotel Management

Market Share

Market Trend Analysis

Marketing

Marketing Software

Marketing Strategy

Meet Sales Quota

Needs Assessment

Negotiation Skills

Persuasion Skills

Presentation/Verbal Skills

Profit & Loss

Quality Metrics

Resource Management

Revenue Growth

Revenue/Sales Reporting

Sales

Sales Forecasting

Sales Management

Sales Presentation

Sales Prospecting

Sales Strategy

Strategic Planning

Time Management

Writing Skills

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Hotel PM/Night Audit Front Desk AgentHampton Inn Viera

Hotel Sales ManagerRadisson Suites Oceanfront

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