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We’re looking for a friendly, energetic Guest Services Associate | Hotel & Casino who enjoys working in a fast-paced, guest-focused environment. If you love helping people, creating memorable experiences, and being part of a lively resort atmosphere, this could be the perfect fit.

HOUR

<h1>Guest Services Associate | Hotel & Casino</h1>First Gold Gaming ResortJoin our team at First Gold Gaming Resort!We’re looking for a friendly, energetic Guest Services Associate | Hotel & Casino who enjoys working in a fast-paced, guest-focused environment. If you love helping people, creating memorable experiences, and being part of a lively resort atmosphere, this could be the perfect fit.This is more than a front desk job—you’ll be a key part of the guest experience across our hotel, casino, and Player’s Club operations.<hr/><h2>What You’ll Do</h2><ul><li>Welcome guests with a positive, professional attitude</li><li>Handle hotel check-in and check-out efficiently and accurately</li><li>Assist with reservations, questions, and guest requests</li><li>Enroll guests in the Player’s Club and issue membership cards</li><li>Explain rewards programs, promotions, and casino offerings</li><li>Make announcements over the PA system as needed</li><li>Stay informed on resort events, entertainment, and promotions</li><li>Assist guests with directions and property navigation</li><li>Resolve guest concerns with professionalism and care</li><li>Support special events, promotions, and resort activities</li><li>Work closely with your team to deliver a smooth guest experience</li></ul><hr/><h2>What We’re Looking For</h2><ul><li>Strong customer service skills and a friendly, outgoing personality</li><li>Excellent communication and attention to detail</li><li>Ability to multitask in a fast-paced environment</li><li>Comfortable using computers and learning new systems</li><li>Team-oriented mindset with a positive attitude</li><li>Must be 21 years of age or older</li><li>Ability to obtain and maintain a South Dakota Gaming License</li></ul><hr/><h2>Why You’ll Love Working Here</h2><ul><li>Fast-paced, engaging work environment—no two days are the same</li><li>Opportunity to interact with guests from all over</li><li>Supportive team atmosphere</li><li>Work in a fun, resort-style hospitality setting</li><li>Be part of a team that values guest experience and energy</li></ul><hr/><h2>Position Details</h2><ul><li>Job Type: Full-time or Part-time</li><li>Pay: $17.00 – $18.00 per hour</li></ul><hr/><h2>Apply Today</h2>If you’re ready to bring energy, professionalism, and great service to a dynamic hotel and casino environment, we’d love to meet you. #hc246240

First Gold Gaming Resort

Club Center/Front Desk Associate | Hotel & Casino

Casinos

Communication Skills

Customer Support/Service

Detail Oriented

Gaming

Hospitality and Tourism

Multitasking

Promotional Programs

Team Player

Hireclick

About First Gold Gaming Resort: Located in the historic town of Deadwood, South Dakota, First Gold Gaming Resort offers an unforgettable experience for guests looking to explore the beauty of the Black Hills. If you are ready to take the next step in your career and join a dynamic team of hospitality professionals, apply today to become a Hotel Housekeeper at First Gold Gaming Resort!

<h2>Join Our Team at First Gold Gaming Resort!</h2>Are you a detail-oriented individual who takes pride in providing exceptional service? Do you have a passion for cleanliness and organization? If so, we are looking for dedicated individuals like you to join our team as a Hotel Housekeeper at First Gold Gaming Resort in Deadwood, SD.<h3>Job Description:</h3><ul><li>Perform a variety of cleaning tasks in guest rooms, hallways, and common areas</li><li>Change bed linens, dust furniture, vacuum carpets, and clean bathrooms</li><li>Ensure all guest rooms are well-maintained and meet high cleanliness standards</li><li>Restock amenities and supplies in guest rooms</li><li>Assist with laundry duties as needed</li><li>Adhere to all safety and sanitation policies</li></ul><h3>Qualifications:</h3><ul><li>Prior housekeeping experience is preferred, but not required</li><li>Ability to work efficiently and independently</li><li>Excellent attention to detail</li><li>Strong organizational skills</li><li>Positive attitude and willingness to learn</li><li>Available to work weekends and holidays as needed</li></ul>At First Gold Gaming Resort, we value our employees and strive to create a positive and supportive work environment. Joining our team means becoming part of a close-knit family that is dedicated to providing exceptional service to our guests. In addition to competitive pay and benefits, we offer opportunities for growth and advancement within the company.If you are ready to take the next step in your career and join a dynamic team of hospitality professionals, apply today to become a Hotel Housekeeper at First Gold Gaming Resort!<h2>About First Gold Gaming Resort:</h2>Located in the historic town of Deadwood, South Dakota, First Gold Gaming Resort offers an unforgettable experience for guests looking to explore the beauty of the Black Hills. Our resort features a variety of amenities, including a casino, hotel, restaurants, and entertainment options.Whether guests are seeking a relaxing getaway or an exciting gaming experience, First Gold Gaming Resort has something for everyone. Our friendly staff is dedicated to providing top-notch customer service and ensuring that every guest has a memorable stay.Join us at First Gold Gaming Resort and be a part of our mission to create unforgettable memories for our guests. Come discover the beauty and excitement of Deadwood, South Dakota, at First Gold Gaming Resort! #hc144728

Hotel Housekeeper

Furniture

Housekeeping/Cleaning

Laundry

Organizational Skills

Restaurant

Sanitation

PART_TIME

Key responsibilities include outside sales calls, lead generation, pipeline management, networking, client meetings, site tours, proposal development, contract negotiation, and closing business across corporate, group, sports, leisure, government, wedding, meeting, and extended‑stay segments. With free airport transportation, an area shuttle, an indoor pool and hot tub, and close proximity to Watiki Water Park, Mount Rushmore, and major corporate demand drivers, this property attracts a strong mix of leisure, group, and business travelers.

YEAR

Director of Sales | Dual-Property Hotel Sales & Business Development Cambria Hotel Rapid City near Mount Rushmore & MainStay Suites Rapid City Rapid City, SD Compensation & Benefits<ul><li>Salary Range: $55,000 – $65,000 annually </li><li>Medical starting at $50 a month</li><li>Dental, and Vision Insurance</li><li>Company-paid Life Insurance</li><li>Short-Term and Long-Term Disability</li><li>401(k) with company participation</li><li>Paid Time Off (PTO)</li><li>Hotel discounts</li><li>Professional development and advancement opportunities</li></ul>Property DescriptionJoin our leadership team as the Director of Sales for two high‑performing Choice Hotels, located minutes apart in the heart of Rapid City.Cambria Hotel Rapid City near Mount Rushmore features 111 upscale suites, an onsite restaurant and bar, a full‑service business center, and over 1,500 sq. ft. of meeting and event space. With free airport transportation, an area shuttle, an indoor pool and hot tub, and close proximity to Watiki Water Park, Mount Rushmore, and major corporate demand drivers, this property attracts a strong mix of leisure, group, and business travelers.MainStay Suites Rapid City offers 97 apartment‑style suites with in‑room kitchens, free WiFi, an indoor heated pool, fitness center, business center, and weekly rates ideal for extended‑stay guests. Located just off I‑90 near Rapid City Regional Airport, downtown attractions, Rushmore Crossing, and iconic Black Hills destinations, the hotel appeals to corporate, relocation, leisure, and long‑term travelers seeking comfort and convenience.Role DescriptionThe Director of Sales is a full‑time, on‑site leadership role responsible for driving revenue performance across both properties through proactive sales activity, business development, and strategic account management. This position leads efforts to grow occupancy, ADR, group and meeting revenue, and overall market share by cultivating new business, expanding existing accounts, and building strong relationships within the community.Key responsibilities include outside sales calls, lead generation, pipeline management, networking, client meetings, site tours, proposal development, contract negotiation, and closing business across corporate, group, sports, leisure, government, wedding, meeting, and extended‑stay segments. The DOS will analyze market trends, monitor competitor activity, manage forecasting and reporting, and collaborate closely with property leadership to align pricing, promotions, and revenue strategies.This role also represents both hotels at trade shows, networking events, and community organizations while partnering with operations teams to ensure seamless execution of group, meeting, and extended‑stay business.Qualifications<ul><li>Strong background in hotel sales, hospitality sales, business development, or B2B sales</li><li>Proven success in prospecting, outside sales, lead generation, and closing business</li><li>Experience managing corporate, group, conference, or event sales preferred</li><li>Proficiency with CRM systems, sales reporting, forecasting, and pipeline management</li><li>Excellent communication, negotiation, presentation, and relationship‑building skills</li><li>Strong organizational and analytical abilities with the capacity to manage multiple priorities</li><li>Previous Director of Sales, Sales Manager, or Hospitality Sales leadership experience strongly preferred</li><li>Bachelor’s degree in Business, Hospitality, Marketing, or related field preferred (or equivalent experience)</li><li>Ability to work on‑site and travel locally for client meetings, sales calls, and networking</li></ul>

Rapid City BH Lodging LLC

Director of Sales | Hotel Sales & Business Development | Rapid City

Analysis Skills

Business Development

Business-to-Business (B2B)

Community Relations

Compensation and Benefits

Competitive Research

Contract Negotiation

Customer Relationship Management (CRM) Systems

DOS Operating System

Dental Insurance

Event Management

Field Sales

Fitness

Forecasting

Government

Lead Generation

Leadership

Life Insurance

Market Share

Market Tracking

Market Trend Analysis

Marketing

Negotiation Skills

Networking Events

Pricing

Promotional Strategy

Proposal Development

Revenue/Sales Reporting

Sales

Sales Forecasting

Sales Management

Sales Pipeline

Sales Prospecting

Sports

Strategic Accounts

Team Lead/Manager

Trade Shows

Vision Plan

Wi-Fi

Travelodge by Wyndham at First Gold Gaming Resort is looking for a motivated and customer-focused Night Auditor & Guest Services Representative to join our team in Deadwood, South Dakota. This position plays an important role in creating a welcoming guest experience while ensuring nightly hotel operations and financial transactions are completed accurately.

Night Auditor & Hotel Guest Services Representative ?? Travelodge by Wyndham at First Gold Gaming Resort – Deadwood, SD ?? Starting Pay: $17.50 per hourAre you friendly, dependable, and comfortable working independently overnight? Travelodge by Wyndham at First Gold Gaming Resort is looking for a motivated and customer-focused Night Auditor & Guest Services Representative to join our team in Deadwood, South Dakota.This position plays an important role in creating a welcoming guest experience while ensuring nightly hotel operations and financial transactions are completed accurately.If you enjoy working with people, staying organized, and being part of a fun hospitality environment, we would love to hear from you!What You’ll Do<ul style="list-style-type:disc"><li>Welcome guests with friendly and professional customer service</li><li>Check hotel guests in and out efficiently</li><li>Process guest payments and handle cash and credit card transactions</li><li>Accurately enter and manage hotel reservations</li><li>Balance and verify daily hotel transactions and shift reports</li><li>Reconcile nightly credit card transactions</li><li>Post charges, payments, and credits to guest accounts</li><li>Complete nightly audit reports and ensure all transactions balance correctly</li><li>Provide guests with local area, tourism, and special event information</li><li>Assist with gift shop sales, stocking, and cleanliness</li><li>Communicate effectively with housekeeping, maintenance, and hotel leadership to support smooth hotel operations</li><li>Maintain a clean, organized, and professional front desk area</li></ul>What We’re Looking For<ul style="list-style-type:disc"><li>Friendly, positive attitude with strong customer service skills</li><li>Ability to work independently and stay organized overnight</li><li>Comfortable using computers and hotel reservation systems</li><li>Strong communication and problem-solving skills</li><li>Reliable, professional, and detail-oriented</li><li>Previous hotel front desk, night audit, cashier, or customer service experience preferred, but we are willing to train the right candidate</li></ul>Requirements<ul style="list-style-type:disc"><li>High school diploma or equivalent preferred</li><li>Must be at least 21 years of age</li><li>Must be able to stand and perform front desk duties throughout scheduled shifts</li><li>Must maintain a neat and professional appearance</li><li>Must be eligible to obtain a South Dakota Gaming License</li></ul>Why Join Our Team?<ul style="list-style-type:disc"><li>Competitive starting pay</li><li>Fun and fast-paced hospitality environment</li><li>Opportunity to meet visitors from around the country</li><li>Supportive team atmosphere</li><li>Employee discounts and perks</li></ul>Join the team at Travelodge by Wyndham Deadwood and help create memorable experiences for our guests every day! #hc245932

Hospitality Jobs in Rapid City, SD

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Hospitality Jobs in Rapid City, SD

Club Center/Front Desk Associate | Hotel & Casino First Gold Gaming Resort

Hotel Housekeeper First Gold Gaming Resort

Director of Sales | Hotel Sales & Business Development | Rapid City Rapid City BH Lodging LLC

Deadwood Travelodge Front Desk Night Auditor/Gift Shop Cashier First Gold Gaming Resort

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