OTHER

FEED

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Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC). If you enjoy interacting with people, staying active, and being part of a team that values hospitality and service — we’d love to meet you!

Dining Room Host / Hospitality Team Member Do you enjoy making people feel welcome and creating a great first impression? We’re looking for friendly, dependable Dining Room Hosts who take pride in keeping our restaurant clean, welcoming, and ready for every guest. If you enjoy interacting with people, staying active, and being part of a team that values hospitality and service — we’d love to meet you! What You’ll Do • Welcome guests and help create a positive dining experience • Keep the dining room clean, organized, and guest-ready • Clear and sanitize tables quickly and efficiently • Refill beverages and assist guests when needed • Maintain restrooms and dining areas to high cleanliness standards • Support the team during busy meal periods What We’re Looking For • Friendly, outgoing personality • Strong attention to cleanliness and detail • Ability to stay active and move quickly in a busy environment • Dependable and punctual • A team player who enjoys helping others Role Summary Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC). General Responsibilities <ul><li>Read, understand and comply with all parts of the Team Member Handbook</li><li>Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).</li><li>Deliver portions that are correct and meet all weight and presentation expectations.</li><li>Execute FIFO (First In, First Out) model is being followed.</li><li>Protect the customer experience by ensuring packaging, food presentation and quality is top level.</li><li>Appropriately handle all customer issues and play a positive role in customer recovery.</li><li>Show up on time, have a great attitude and work hard for your entire shift.</li><li>Constantly improve yourself by finding ways to do your work better and faster.</li><li>Proactively pursue the certification process and look for opportunities to be cross-trained.</li><li>Be responsible to fill your shift if you are not able work.</li><li>Ensure your appearance is in compliance with the Handbook</li><li>Be a team player</li><li>Display good stewardship and a sense of ownership for the business</li><li>Back of the House (BOH) -- Use holding and timing system and batch numbering on holding pans and in the chute system.</li><li>BOH -- Track waste and store according to procedure.</li></ul>Requirements <ul><li>Available to work a minimum of # hours per week</li><li>Understand the expectation of Chick-fil-A customer service standards and operational excellence.</li></ul>Skills <ul><li>Outgoing and fun</li><li>Great attitude</li><li>Hard working</li><li>Dependable</li><li>Honest</li><li>Demonstrate leadership attributes</li><li>Team-player</li><li>Positive attitude & role model</li><li>Responsive to team’s needs</li><li>Takes initiative</li><li>Works to serve others</li><li>Motivated to grow and to learn</li><li>Great verbal communicator</li><li>Outgoing/friendly/patient</li><li>Desire for ongoing training/education</li><li>Detailed & keenly observant</li><li>Passion for procedural discipline</li><li>Able to lift 40 - 60 pounds on a consistent basis</li></ul>

Chick-fil-A Terrell

Dining Room Host/ Hospitality

Beverages

Cleanroom

Customer Experience

Customer Service Operations

FIFO

Food Presentation

Food Quality

Leadership

Lift/Move 40 Pounds

Organizational Skills

Presentation/Verbal Skills

Resolve Customer Issues

Restaurant

Team Player

Time Management

PART_TIME

Foster open lines of communication within the department by helping to facilitate daily line ups, weekly leadership meetings, and monthly departmental all staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns while addressing the department’s key priorities. Champion departmental and hotel-wide initiatives and best practices (e.g., Lobby Ambassador, and Manager on Duty programs) by ensuring you take the time to communicate, train, and coach associates on the purpose of each initiative.

The Front Office Manager is a key leader in delivering exceptional guest experiences. This role upholds and models the company’s values, fostering a culture of collaboration, intuitive service, and trans-local hospitality. The manager leads the front desk team with passion, creativity, and professionalism, ensuring every guest interaction is memorable and personalized.<ul><li>Uphold and role model the company’s values, while encouraging your direct reports to embody our values that drive collaboration, intuitive service, and trans local hospitality</li><li>Demonstrate passion and aptitude for all aspects of a guest’s experience, coaching your team to handle all guest interactions with the highest level of hospitality and professionalism</li><li>Encourage your team to find creative solutions in order to accommodate guest requests whenever possible</li><li>Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest’s likes or dislikes, enabling you to add a personalized touch that creates a special memory</li><li>Collaborate with and coach your team to complete the necessary activities for the day to ensure standards are achieved, ensuring an environment where associates feel supported and valued to exceed guests’ needs</li><li>Be knowledgeable in all matters related to the safety, security, satisfaction, and well-being of hotel guests and associates; responds swiftly and effectively in any hotel emergency or safety situations, and verifies all associates are trained and following proper emergency procedures</li><li>Maintain proper par on all operation supplies and departmental supplies while following the budget given to you by the General Manager</li><li>Act as a key partner with the General Manager and the operations leadership team, demonstrating a united front committed to providing the best possible guest experience</li><li>Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all Guest</li><li>Services associates in order to create an environment that nurtures ideas and develops a future talent for succession planning in the department</li><li>Execute the delivery of property events to in-house guests and future guests</li><li>Foster open lines of communication within the department by helping to facilitate daily line ups, weekly leadership meetings, and monthly departmental all staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns while addressing the department’s key priorities</li><li>Coach and mentor your team on the development of their skill set, fostering an environment of continuous growth; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities</li><li>Partner with Housekeeping and Engineering department heads to ensure hotel facilities and rooms are maintained in optimal condition is emphatic about the smallest detail which may go unseen by the untrained eye</li><li>Monitor all reservation channels, verifying that detailed reservation information is collected and handled properly according to standards and protocol</li><li>Champion departmental and hotel-wide initiatives and best practices (e.g., Lobby Ambassador, and Manager on Duty programs) by ensuring you take the time to communicate, train, and coach associates on the purpose of each initiative</li><li>Maintain regular communication with the General Manager to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation</li></ul>Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Hospitality Jobs in Saint Louis, TX

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Hospitality Jobs in Saint Louis, TX

Dining Room Host/ Hospitality Chick-fil-A Terrell

Hotel Front Office Manager Peachtree Hospitality Management LLC

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