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As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture. Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts).

Restaurant SupervisorThrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.We started Carlos O’Kelly’s in 1981, and since then have been serving up Mex From Scratch, oven-baked dishes becoming known for our legendary margarita’s, house-made chips and famous queso and salsa. Here, the spirit of generosity and the flavor of celebration is shared by all who gather around the table. Our guiding value is “Pouring out Generosity”.Role: Restaurant Hospitality Supervisor (Hourly)Invitation: To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture.This role is designed to prepare someone for restaurant management. Our expectation is for you to learn the skills and leadership needed to be successful as a Manager someday. We don’t expect you to be an expert just yet! We’ll help you with your development and look forward to watching you grow your skills with us.Responsibilities and Duties<ul style="list-style-type:disc"><li>Lead and oversee the operation of the restaurant dining room and kitchen </li><li>Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts)</li><li>Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service</li><li>Foster team cohesiveness and positive team working environment</li><li>Oversee opening and closing activities</li><li>Ensure excellent customer service</li><li>Ensure cleanliness and sanitation</li><li>Ensure compliance with all health, safety, and hygiene standards and policies</li><li>Ensure compliance with all security procedures</li><li>Ensure compliance with all alcoholic beverage regulations</li><li>Monitor and assist with Team Member duties during peak times to expedite service</li><li>Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards</li><li>Investigate and resolve guest complaints regarding food quality, service, or accommodations</li><li>Report personnel problems to Managers including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code</li><li>Adhere to state and federal regulations</li><li>Explore opportunities to add value and make a difference through job accomplishments</li><li>Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li><li>Perform manual service or maintenance tasks as needed</li><li>Learn administrative and accounting duties according to standard company policy, including forecasting, scheduling, budgeting, labor management, inventory management, and more</li><li>Other duties as assigned</li></ul>Key Competencies<ul style="list-style-type:disc"><li>People-first Orientation</li><li>Developing Talent</li><li>Guest Service</li><li>Interpersonal Influence</li><li>Problem Solving/Decision Making</li><li>Execution of Brand Mindsets and Standards</li><li>Leading by Example</li><li>Operations Knowledge and Analysis</li><li>Planning, Executing and Results Orientation</li><li>Managing Performance</li><li>Staffing and Development</li><li>Managing Relationships</li><li>Passion for Serving Others</li><li>Integrity and Personal Ownership</li><li>Self Management</li></ul>Required Qualifications<ul style="list-style-type:disc"><li>Previous experience in a casual dining restaurant</li><li>Minimum one (1) years of experience in a supervisory role</li><li>Able to make decisions</li><li>Able to identify and resolve problems</li><li>Able to guide, direct, and motivate staff</li><li>Able to plan and prioritize tasks</li><li>Able to teach and train staff</li><li>Able to monitor processes, materials, and resources</li><li>Able to operate, repair, and maintain equipment</li><li>Able to perform administrative tasks</li><li>Knowledge of food safety and sanitation practices and regulations</li><li>Able to deal with confidential information and/or issues using discretion and good judgment</li></ul> Working Conditions and Physical Requirements <ul style="list-style-type:disc"><li>Able to work and verbally communicate effectively with other team members</li><li>Able to engage the public in a positive manner </li><li>Able and willing to work with others as a team</li><li>Able to reach and bend and frequently lift up to 50 pounds</li><li>Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours</li><li>Able to work in a standing position for long periods of up to 6 hours in length</li><li>Able to perform repetitive tasks with little or no break</li><li>Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials</li><li>Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week</li><li>Able to travel quarterly intervals to required management meetings and or training sessions</li></ul>Thrive Restaurant Group is an Equal Opportunity Employer.

There's No Place like The Neighborhood 
It's a whole new Neighborhood and a new career for you at Applebee’s. Put your passion for service, commitment to excellence and unrelenting drive for success to work for one of the most successful restaurant chains in the industry. An exciting opportunity currently exists to join our team as a Manager. We want our success story to be your success story. 
 
Do you have what it takes? 
Applebee's Managers are responsible for building and leading a talented team of Hourly Team Members to deliver a memorable guest experience, serve the community, and grow sales and profitability. It's a challenging job with countless rewards. 

Our Ideal Candidate 
Will live our Core Values; Integrity, Connect, Own It, Respect, and Passion 
And deliver our mission: Our Team empowers our people, we recognize our success, we will exceed our expectations and those our guest. 

Benefits: 
Work – Life Balance 
Bonus Program 
Medical, Dental, Vision, and Life Insurance 
401k Plan 
Paid Time Off 
Milestone Anniversary Gifts 
Growth and Development 
Annual GM Conference 

Who are we: 
Although we operate under the Applebee’s name, we are a much closer family. Big River Restaurants is an Applebee’s franchisee that owns and operates 41 Applebee’s across Missouri, Illinois, and Louisiana. We believe in work-life balance, and creating an atmosphere that encourages community, fun, and hard work.

Applebee's

Hospitality Supervisor

Accounting

Administrative Skills

Bartending

Beverages

Budgeting

Cellular Telephone

Coaching

Communication Skills

Corporate Policies

Customer Support/Service

Equipment Maintenance/Repair

Establish Priorities

Federal Laws and Regulations

Food Delivery

Food Presentation

Food Quality

Food Safety

Food Services

Food and Beverage Industry

Forecasting

Identify Issues

Interpersonal Skills

Inventory Management

Leadership

Lift/Move 50 Pounds

Maintain Compliance

Operational Audit

Performance Management

Physical Demands

Problem Solving Skills

Regulations

Relationship Management

Resolve Customer Issues

Restaurant

Safety Standards

Safety/Work Safety

Sanitation

Security Compliance

Staff Motivation

Staff Training

State Laws and Regulations

Talent Management

Team Lead/Manager

Team Player

Training/Teaching

User Documentation

Willing to Travel

partner Hirebridge

Applebee’s Neighborhood Grill + Bar / Thrive Restaurant Group is looking for the next Hospitality Manager to join our team and help love people with food in the neighborhoods we serve. We hope to inspire you to love hospitality, so that you develop into a people-centered leader equipped with the business knowledge and self-confidence to make a difference in every aspect of your life.

Hospitality Manager - Applebee’sApplebee’s Neighborhood Grill + Bar / Thrive Restaurant Group is looking for the next Hospitality Manager to join our team and help love people with food in the neighborhoods we serve. We want work to be an experience that encourages you to be your best natural self as you develop your potential, and help others do the same. We hope to inspire you to love hospitality, so that you develop into a people-centered leader equipped with the business knowledge and self-confidence to make a difference in every aspect of your life.We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets.What's in it for you?<ul><li dir="ltr">Opportunity for growth and leadership development</li><li dir="ltr">Generous paid time off </li><li dir="ltr">Free shift meals and employee discounts </li><li dir="ltr">Robust health insurance package, some of which are 100% company paid </li><li dir="ltr">401(k) with an employer matching contribution </li><li dir="ltr">Free & confidential Employee Assistance Program for Managers AND their families, including drastically reduced evaluations and free virtual therapy sessions</li><li dir="ltr">Relocation Assistance Program for those that qualify </li></ul>Thrive Restaurant Group is an Equal Opportunity Employer and our Tennessee, North Carolina, and South Carolina locations use E-Verify per state requirements. Background checks required for management level positions only.

Restaurant Hospitality Manager

Background Investigation

Employee Assistance Plan

Health Insurance

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Hospitality SupervisorApplebee's

Restaurant Hospitality ManagerApplebee's

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