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Sodexo is seeking a Patient Dining Manager to support patient meal service operations at Saint Raphael Campus, a 501-bed acute care hospital and an integral part of the New Haven healthcare community. As the Patient Dining Manager, you will play a key role in delivering compassionate, high-quality patient services: Oversee daily patient meal service operations within a bedside dining program.

Role Overview: Lead with Purpose. Serve with Compassion. Transform Patient Dining  Sodexo is seeking a Patient Dining Manager to support patient meal service operations at Saint Raphael Campus, a 501-bed acute care hospital and an integral part of the New Haven healthcare community. Why This Role Stands Out<ul><li>Work in a large, fast-paced hospital environment serving a diverse patient population</li><li>Lead a team of 25–30 union frontline employees</li><li>Gain visibility and growth within a high-profile healthcare account</li></ul>Apply today to join a team committed to delivering exceptional patient care—one meal at a time. What You'll Do:  As the Patient Dining Manager, you will play a key role in delivering compassionate, high-quality patient services:<ul><li>Oversee daily patient meal service operations within a bedside dining program</li><li>Lead and manage a team of 25–30 frontline (union) employees</li><li>Manage staff scheduling and payroll processing</li><li>Conduct patient rounding to ensure satisfaction and resolve concerns in real time</li><li>Serve as an opening or closing manager on a rotating schedule, including some weekends</li><li>Collaborate with fellow Patient Services Managers to drive service excellence and continuous improvement</li><li>Support meal service operations utilizing HealthTouch menu software</li></ul> What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: <ul style="margin-top:0in"><li>Medical, Dental, Vision Care and Wellness Programs</li><li>401(k) Plan with Matching Contributions</li><li>Paid Time Off and Company Holidays</li><li>Career Growth Opportunities and Tuition Reimbursement</li></ul>More extensive information is provided to new employees upon hire. What You Bring: <ul><li>Experience in healthcare food service, patient dining, or hospitality operations</li><li>Proven ability to lead, engage, and motivate frontline teams (union experience a plus)</li><li>Strong customer service and patient-focused mindset</li><li>Comfort with scheduling, payroll systems, and digital meal service platforms</li><li>A hands-on, proactive leadership style with the ability to adapt in a fast-paced setting</li><li>Flexibility to work a rotating schedule, including weekends</li></ul> Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete <a href="https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab" rel="noopener nofollow noreferrer" target="_blank">this form</a>. Qualifications & Requirements: Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Worldwide Leader in Food and Facilities Management for Over 50 Years

 
Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.

 
Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.

Sodexo

Patient Dining Manager

Acute Care

Catering Services

Continuous Improvement

Customer Experience

Customer Support/Service

Facilities Management

Fast Food

Food Delivery

Food Services

Healthcare

Hospital

Leadership

Operational Support

Patient Care

Payroll Administration

Payroll Software/Services

People Management

Restaurant

Schedule Development

Team Lead/Manager

Appcast Exclusive 1

FULL_TIME

FEED

YEAR

The Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University’s vibrant Arts Campus in New Haven, Connecticut - just steps away from the University’s museums, theaters, libraries and cultural centers. Partner with the Banquets team and outside vendors to coordinate the Catering support services (flowers, entertainment, decoration, A/V, etc.) and meeting room setup requirements to provide the highest service levels and client satisfaction.

The Study at Yale Hotel is currently seeking a Catering Sales Manager to provide genuine hospitality and the highest quality of service to our guests. This position will be responsible for the selling, planning, detailing, and support of all catering events, as well as driving guest loyalty by delivering a thoughtful and engaging sales and event planning experience.Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.Responsibilities<ul><li>Sell, negotiate, detail and service all catering events. Including, but not limited to, business development and solicitation, hosting site inspections, menu planning, agenda setting, group event detailing and service, catering event contract and all BEO preparation, review, and processing.</li><li>Partner with the Banquets team and outside vendors to coordinate the Catering support services (flowers, entertainment, decoration, A/V, etc.) and meeting room setup requirements to provide the highest service levels and client satisfaction.</li><li>Act as the liaison between the client and operating departments to ensure a successful meeting, and to generate repeat business.</li><li>Actively update and properly document all client contact information, leads, inquiries, turndown business, client conversations and interactions in Delphi.</li><li>Maximize Catering revenues by developing and implementing strategies to increase business and upsell existing events.</li><li>Have an active involvement in the establishment of catering sales goals and forecasts, and work consistently to achieve them.</li><li>Establish and maintain communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.</li><li>Cultivate effective relationships with preferred vendors and local event planners.</li><li>Facilitate communication before, during, and post event with pertinent hotel staff to ensure a high level of service.</li></ul>Fundamentals<ul><li>Experience: A minimum of 3 years of work experience within Catering Sales or Event Management, a proven advancement record and currently or recently employed in a management position.</li><li>Excellent verbal and written interpersonal communication skills are vital to effectively negotiate, influence, persuade and sell.</li><li>Demonstrated ability to understand customer needs, requirements and translating these into sales solutions.</li><li>Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.</li><li>Skilled in the use of computer and software programs associated with Sales and Catering, such as Delphi, and hotel property management systems.</li><li>Strong computer skills utilizing Microsoft Outlook, Word and Excel.</li><li>Flexibility to work any shift including evenings, weekends and holidays, as dictated by the event schedule and business needs.</li><li>Fulfills Manager-on-Duty shifts, as needed.</li><li>Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.</li><li>Ability to positively communicate and interact with all hotel departments.</li><li>EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation</li><li>Study Hotels is a drug free workplace. Pre-employment drug test and background check required.</li></ul>About UsThe Study at Yale, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University’s vibrant Arts Campus in New Haven, Connecticut - just steps away from the University’s museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.Powered by JazzHR

Study Hotels

Catering Sales Manager

Audiovisual

Business Development

Communication Skills

Computer Skills

Computer Software

Contract Negotiation

Cross-Functional

Customer Relations

Customer Satisfaction

Delphi

Develop and Maintain Customers

Event Management

Follow Through

Hotel Management

Identify Issues

Interpersonal Skills

Menu Management

Microsoft Excel

Microsoft Outlook

Microsoft Word

Multitasking

Needs Assessment

Negotiation Skills

Organizational Skills

Presentation/Verbal Skills

Property Management

QoS (Quality of Service)

Revenue Growth

Sales

Sales Forecasting

Sales Management

Solution Sales

Strategic Planning

Time Management

Up-Selling

Vendor/Supplier Relations

Writing Skills

partner JazzHR

This role focuses on developing long-term relationships, securing negotiated corporate rates, and driving room night production, meeting space utilization, and ancillary revenue for a full-service hotel. The Sales Manager is responsible for generating top-line revenue through proactive sales efforts targeting corporate accounts.

Come for a JOB, stay for a CAREER. <div><h4>About Us</h4></div><div>At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.</div><h4> Sales Manager</h4>The Sales Manager is responsible for generating top-line revenue through proactive sales efforts targeting corporate accounts. This role focuses on developing long-term relationships, securing negotiated corporate rates, and driving room night production, meeting space utilization, and ancillary revenue for a full-service hotel.<h4>Key Responsibilities</h4><div>Sales & Revenue Generation</div><ul><li>Solicit new and existing corporate accounts to meet and exceed revenue goals.</li><li>Achieve monthly, quarterly, and annual room night and revenue targets.</li><li>Identify and pursue new business opportunities through prospecting, networking, and cold calling.</li></ul><div>Account Management</div><ul><li>Develop and maintain strong relationships with key corporate clients.</li><li>Conduct regular sales calls, site tours, and client entertainment.</li><li>Maintain detailed account records and production history in CI/TY.</li><li>Ensure high levels of client satisfaction and repeat business.</li></ul><div>Market & Business Development</div><ul><li>Analyze market trends, competitor activity, and industry developments.</li><li>Participate in local and national networking events, trade shows, and industry organizations.</li><li>Collaborate with revenue management to optimize pricing strategies and inventory controls.</li></ul><div>Collaboration & Internal Communication</div><ul><li>Partner with operations, front office, and event teams to ensure seamless execution of client expectations.</li><li>Attend weekly sales meetings and contribute to strategy discussions.</li><li>Work closely with the catering and group sales teams to maximize total hotel revenue.</li></ul><div>Reporting & Administration</div><ul><li>Prepare weekly sales reports, forecasts, and action plans.</li><li>Maintain accurate sales activity tracking and pipeline management.</li><li>Ensure compliance with brand standards and sales systems.</li></ul><div>Qualifications</div><ul><li>Bachelor’s degree in Hospitality, Business, or related field preferred.</li><li>2–5+ years of hotel sales experience, preferably within a full-service property.</li><li>Experience with Group Sales.</li><li>Strong knowledge of Marriott sales systems (e.g., CI/TY, MARSHA,) preferred.</li><li>Proven track record of meeting or exceeding sales goals.</li></ul><div>Skills & Competencies</div><ul><li>Strong negotiation and closing skills.</li><li>Excellent communication and presentation abilities.</li><li>Relationship-building and networking expertise.</li><li>Strategic thinking and market awareness.</li><li>Time management and organizational skills.</li><li>Proficiency in Microsoft Office and CRM systems.</li></ul><h4>Health and Wellness</h4>Health Insurance is available on the first of the month after hire!We value the health and wellness of you and your family.  Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage.  Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose.We know that life gets in the way, and YOU deserve to recharge.  Full-time associates receive paid time off within the first 90 days of employment.  We also offer paid holidays for eligible associates.  If you stick with us for five years or more enjoy paid days off for your Birthday and Employment Anniversary date!WATERFORD EXTRAS On Demand Pay - Why wait for pay day – get your pay when you need it 24/7!Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance!401k Plan - Nobody wants to work forever, start planning for your future now!Hotel Discounts - It’s one of the biggest industry perks!Shoes for Crews - All associates are eligible for a shoe subsidy through Shoes for Crews!.

Waterford Hotel Group

Sales Manager

Cold Calling Skills

Compensation and Benefits

Competitive Research

Corporate Sales

Customer Relationship Management (CRM) Systems

Exceeded Sales Goal

Hospitality Revenue

Inventory Management

Maintain Compliance

Market Trend Analysis

Microsoft Office

Networking Events

Product Pricing

Record Keeping

Regulatory Compliance

Revenue Management

Revenue Planning

Revenue/Sales Reporting

Sales Pipeline

Sales Prospecting

Trade Shows

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Hospitality Jobs in Wallingford, CT

Patient Dining Manager Sodexo

Catering Sales Manager Study Hotels

Sales Manager Waterford Hotel Group

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