UNKNOWN

FEED

Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

HOUR

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Overview:
The Hospitality Lead is responsible for running the operation of the concession stands including the cashiers, cooking and prep areas. The Hospitality lead  will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service. Employee must maintain excellent attendance and be available to work a flexible schedule including days, nights, weekends, and holidays based on the Iowa Cubs Baseball schedule (March-September). This role will pay an hourly wage of $16.00. plus tips. Benefits as per the union agreement. This position will remain open until June 5, 2026.

Responsibilities:
<ul><li style="margin-bottom:0in">Assist Concession Manager in preparation for event needs. </li><li style="margin-bottom:0in">Performs opening and closing procedures for event.</li><li style="margin-bottom:0in">Ensure concession staff are following proper policy and procedure in accordance with OVG Hospitality standards. </li><li style="margin-bottom:0in">Verifies inventory prior to and after the event for accuracy as required. </li><li style="margin-bottom:0in">Responsible for overseeing concession stand workers. </li><li style="margin-bottom:0in">Responsible for communicating performance concerns according to company policy and practice to Concession Manager. </li><li style="margin-bottom:0in">Willing to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met. </li><li style="margin-bottom:0in">Oversee stand cleanliness, product quality, customer service, food safety, and alcohol service are being met by OVG Hospitality company standards. </li><li style="margin-bottom:0in">Assist in other areas in the Concession Department as directed. </li><li style="margin-bottom:0in">Other duties as assigned to support the Concession operation as directed by Concessions Manager or Food & Beverage Director. </li></ul>

Qualifications:
<ul><li>High school diploma or equivalent preferred. </li><li>Previous experience in basic food handling, sanitation, and customer service is preferred. </li><li>Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment. </li><li>Ability to be self-directed while working in a team-oriented environment.</li><li>Ability to work a flexible schedule including days, nights, weekends and holidays.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Hospitality Lead|Part-time| Iowa Cubs

Cook Dishes

Corporate Policies

Customer Support/Service

Detail Oriented

Entertainment and Media

Establish Priorities

Event Management

Facebook

Food Safety

Food and Beverage Industry

High School Diploma

Hospitality and Tourism

LinkedIn

Multitasking

Music

Operational Support

Performing Arts

Power Amplifier

Sanitation

Sports

Team Player

Twitter

[AW]-iCims

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.

Position Summary:
A Hospitality Cashier takes orders, prepares and serves concession items to guests.  Ensures quality of food presentation. Uses a POS (point of sale system) and accepts payment.  Must be able to maintain excellent attendance in accordance with the attendance policy. Must be able to work a flexible schedule according to the Iowa Cubs Baseball Schedule, including days, nights, weekends, and holidays. This position is based in an outdoor environment, with varying weather conditions. This role will pay an hourly wage of $14.00 and is tip eligible. Benefits as per the union agreement. This position will remain open until June 5, 2026.

Responsibilities:
<ul><li>Conduct sales by taking orders, building orders, and completing the transaction.</li><li>Ability to build orders, prepare food, and knowledge in all areas of concessions operations.</li><li>Responsible for maintaining stock and supply levels, and communicating to superior of low stock items.</li><li>Listening and responding to customer requests or concerns.</li><li>Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes.</li><li>Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.</li><li>Maintains sanitation, health and safety standards in work areas. </li><li>Other duties as assigned.</li></ul>

Qualifications:
<ul><li style="margin:0in">High school diploma or equivalent preferred.</li><li style="margin:0in">Three or more months’ experience in food service industry preferred.</li><li style="margin:0in">Ability to learn to use a POS (Point of Sale System).</li><li style="margin:0in">Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Hospitality Cashier|Part-time| Iowa Cubs

Baseball

Beverages

Federal Laws and Regulations

Food Presentation

Food Quality

Food Services

Interpersonal Skills

Order Processing

Organizational Skills

Point of Sale (POS) Systems

Safety Standards

Safety/Work Safety

Sales

State Laws and Regulations

Volunteer Management

Hospitality jobs in West Des Moines, IA need you! Apply today and take the next step in your career.

Hospitality Jobs in West Des Moines, IA Hiring Now | Monster

Hospitality Jobs in West Des Moines, IA

Jobs

Resume Resources

Get noticed by top employers!

Hospitality Jobs in West Des Moines, IA

Jobs

Hospitality Lead|Part-time| Iowa CubsOak View Group

Hospitality Cashier|Part-time| Iowa CubsOak View Group

Resume Resources