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As the hospitality manager, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture. Organize and direct worker training programs including regularly reviewing guest experience training to ensure continual excellent customer experience.

Restaurant Hospitality ManagerHomeGrown debuted in 2017 and was created on the belief that if we could help people start their day with kindness, they would carry that kindness forward to others they meet during the day. We don’t do this alone, we partner with many local producers who share their gifts and expertise to create community at every table.Our guiding value is “Cultivating Kindness”.Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.Invitation to Join Us! To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the hospitality manager, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture.Principal Responsibilities and Duties<div><div id="jobDescriptionText"><ul><li>Lead and oversee the operations of the restaurant dining room</li><li>Recruit, lead, train, and develop the hospitality team to mastery of their roles (supervisors, trainers, bartenders, servers, hosts)</li><li>Deploy strategies, training, coaching and contests to improve selling skills and the guest experience</li><li>Actively lead by providing vision, coaching, and feedback around the guest experience</li><li>Foster team cohesiveness and positive team working environment</li><li>Organize and direct worker training programs including regularly reviewing guest experience training to ensure continual excellent customer experience</li><li>Oversee opening and closing activities</li><li>Ensure compliance with all health, safety, and hygiene standards and policies</li><li>Ensure compliance with all alcoholic beverage regulations</li><li>Work closely with Kitchen Manager and General Manager to ensure seamless customer service</li><li>Monitor and assist with host, server, and bartender duties during peak times to expedite service</li><li>Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards</li><li>Investigate and resolve guest complaints regarding food quality, service, or accommodations</li><li>Coordinate assignments of hosts, servers, and server assistants to ensure economical use of labor and timely performance of all FOH activities</li><li>Inventory and maintain adequate levels of FOH service items</li><li>Manage cost of labor and productivity</li><li>Schedule FOH staff hours</li><li>Resolve personnel problems including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code</li><li>Manage Human Resource function of the restaurant, including compliance with company, state and federal regulations</li><li>Evaluate employee performance and give feedback on employee performance</li><li>Review work procedures and operational problems to determine ways to improve service, performance, or safety</li><li>Explore opportunities to add value and make a difference through job accomplishments</li><li>Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li><li>Explore opportunities to add value and make a difference through job accomplishments</li><li>Perform manual service or maintenance tasks as needed</li><li>Perform administrative and accounting duties according to standard company policy</li><li>Direct facility maintenance or repair activities</li><li>Other duties as assigned</li></ul></div></div> Required Qualifications<div><div id="jobDescriptionText"><ul><li>High School Diploma</li><li>Able to make decisions</li><li>Able to identify and resolve problems</li><li>Able to guide, direct, and motivate staff</li><li>Able to plan and prioritize tasks</li><li>Able to teach and train staff</li><li>Able to monitor processes, materials, and resources</li><li>Able to operate, repair, and maintain equipment</li><li>Able to perform administrative tasks</li><li>Knowledge of food safety and sanitation practices and regulations</li><li>Able to deal with confidential information and/or issues using discretion and good judgment</li></ul></div></div>Working Conditions and Physical Requirements<div><div id="jobDescriptionText"><ul><li>Able to work and verbally communicate effectively with other team members</li><li>Able to engage the public in a positive manner</li><li>Able and willing to work with others as a team</li><li>Able to reach and bend and frequently lift up to 50 pounds</li><li>Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours</li><li>Able to work in a standing position for long periods of up to 6 hours in length</li><li>Able to perform repetitive tasks with little or no break</li><li>Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials</li><li>Must be able to work flexible schedules including evenings and weekends</li><li>To perform these essential functions, reasonable accommodations may be made if you have disabilities</li></ul></div></div> Direct Reports: Hospitality shift leads, trainers, bartenders, servers, hostsThrive Restaurant Group is an Equal Opportunity Employer.

HomeGrown

Restaurant Hospitality Manager

partner Hirebridge

As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture. Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts).

Restaurant SupervisorThrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.We started Carlos O’Kelly’s in 1981, and since then have been serving up Mex From Scratch, oven-baked dishes becoming known for our legendary margarita’s, house-made chips and famous queso and salsa. Here, the spirit of generosity and the flavor of celebration is shared by all who gather around the table. Our guiding value is “Pouring out Generosity”.Role: Restaurant Hospitality Supervisor (Hourly)Invitation: To make a difference by loving people through the creation of a work environment that helps them become their natural best selves. As the restaurant supervisor, you are responsible for selecting, developing, and leading the hospitality team to care for each other and guests creating an outstanding guest experience resulting in a profitable operation, and healthy work culture.This role is designed to prepare someone for restaurant management. Our expectation is for you to learn the skills and leadership needed to be successful as a Manager someday. We don’t expect you to be an expert just yet! We’ll help you with your development and look forward to watching you grow your skills with us.Responsibilities and Duties<ul style="list-style-type:disc"><li>Lead and oversee the operation of the restaurant dining room and kitchen </li><li>Assist the Managers with recruiting, leading, training, and developing the hospitality team to mastery of their roles (trainers, bartenders, servers, hosts)</li><li>Actively lead by providing vision, coaching, and feedback around the guest experience to ensure friendly and efficient service</li><li>Foster team cohesiveness and positive team working environment</li><li>Oversee opening and closing activities</li><li>Ensure excellent customer service</li><li>Ensure cleanliness and sanitation</li><li>Ensure compliance with all health, safety, and hygiene standards and policies</li><li>Ensure compliance with all security procedures</li><li>Ensure compliance with all alcoholic beverage regulations</li><li>Monitor and assist with Team Member duties during peak times to expedite service</li><li>Monitor food and beverage delivery methods, portion sizes, and garnishing and presentation of food to ensure that food is delivered and presented according to standards</li><li>Investigate and resolve guest complaints regarding food quality, service, or accommodations</li><li>Report personnel problems to Managers including, but not limited to issues such as tardiness, cell phones, language, attitude, dress code</li><li>Adhere to state and federal regulations</li><li>Explore opportunities to add value and make a difference through job accomplishments</li><li>Learn and train about restaurant management by updating job knowledge through participation in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations</li><li>Perform manual service or maintenance tasks as needed</li><li>Learn administrative and accounting duties according to standard company policy, including forecasting, scheduling, budgeting, labor management, inventory management, and more</li><li>Other duties as assigned</li></ul>Key Competencies<ul style="list-style-type:disc"><li>People-first Orientation</li><li>Developing Talent</li><li>Guest Service</li><li>Interpersonal Influence</li><li>Problem Solving/Decision Making</li><li>Execution of Brand Mindsets and Standards</li><li>Leading by Example</li><li>Operations Knowledge and Analysis</li><li>Planning, Executing and Results Orientation</li><li>Managing Performance</li><li>Staffing and Development</li><li>Managing Relationships</li><li>Passion for Serving Others</li><li>Integrity and Personal Ownership</li><li>Self Management</li></ul>Required Qualifications<ul style="list-style-type:disc"><li>Previous experience in a casual dining restaurant</li><li>Minimum one (1) years of experience in a supervisory role</li><li>Able to make decisions</li><li>Able to identify and resolve problems</li><li>Able to guide, direct, and motivate staff</li><li>Able to plan and prioritize tasks</li><li>Able to teach and train staff</li><li>Able to monitor processes, materials, and resources</li><li>Able to operate, repair, and maintain equipment</li><li>Able to perform administrative tasks</li><li>Knowledge of food safety and sanitation practices and regulations</li><li>Able to deal with confidential information and/or issues using discretion and good judgment</li></ul> Working Conditions and Physical Requirements <ul style="list-style-type:disc"><li>Able to work and verbally communicate effectively with other team members</li><li>Able to engage the public in a positive manner </li><li>Able and willing to work with others as a team</li><li>Able to reach and bend and frequently lift up to 50 pounds</li><li>Able to exert fast-paced mobility between the dining room and kitchen for periods of up to 6 hours</li><li>Able to work in a standing position for long periods of up to 6 hours in length</li><li>Able to perform repetitive tasks with little or no break</li><li>Able to perform physical activities that require considerable use of your arms and legs and moving your whole body such as climbing, lifting, balancing, walking, stooping, and handling of materials</li><li>Able to work flexible schedules including evenings and weekends, generally 35-45 hours per week</li><li>Able to travel quarterly intervals to required management meetings and or training sessions</li></ul>Thrive Restaurant Group is an Equal Opportunity Employer.

There's No Place like The Neighborhood 
It's a whole new Neighborhood and a new career for you at Applebee’s. Put your passion for service, commitment to excellence and unrelenting drive for success to work for one of the most successful restaurant chains in the industry. An exciting opportunity currently exists to join our team as a Manager. We want our success story to be your success story. 
 
Do you have what it takes? 
Applebee's Managers are responsible for building and leading a talented team of Hourly Team Members to deliver a memorable guest experience, serve the community, and grow sales and profitability. It's a challenging job with countless rewards. 

Our Ideal Candidate 
Will live our Core Values; Integrity, Connect, Own It, Respect, and Passion 
And deliver our mission: Our Team empowers our people, we recognize our success, we will exceed our expectations and those our guest. 

Benefits: 
Work – Life Balance 
Bonus Program 
Medical, Dental, Vision, and Life Insurance 
401k Plan 
Paid Time Off 
Milestone Anniversary Gifts 
Growth and Development 
Annual GM Conference 

Who are we: 
Although we operate under the Applebee’s name, we are a much closer family. Big River Restaurants is an Applebee’s franchisee that owns and operates 41 Applebee’s across Missouri, Illinois, and Louisiana. We believe in work-life balance, and creating an atmosphere that encourages community, fun, and hard work.

Applebee's

Hospitality Supervisor

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Restaurant Hospitality ManagerHomeGrown

Hospitality SupervisorApplebee's

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