Operating with full autonomy, you own the end-to-end design and rollout of process automations, sales/service enablement tools, and playbooks that empower frontline service, care, and field teams to attach, cross-sell, and upsell post-PTO service offerings (e.g., service plans, system upgrades, battery add-ons, coverage packages, and maintenance products). Drive Extra Product Sales: Create training programs, guidebooks, and coaching frameworks that give field technicians and support reps the skills to offer extra products, while mentoring junior specialists on the team to run their own successful projects.