NewDispatch Manager American Residential Services LLCDispatch ManagerSan Jose, CA$70,000–$80,000 / yearManages and develops the Customer Service/Call Center team, Dispatch Unit, which includes hiring, terminating and disciplining employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, evaluating performance and directing work assignments to ensure effective departmental operation. RighTime Home Services is seeking an experienced Dispatch Manager to organize, direct, and motivate our customer service and dispatch teams in our Corona, CA office.
NewRemote Workforce Manager Health LinkRemote Workforce ManagerWalnut Creek, CaliforniaRemoteYou'll help ensure the right people are in the right places, work is being completed efficiently, customer service remains exceptional, and remote employees have the training, support, and accountability they need to succeed. As the Remote Workforce Manager , you'll have the opportunity to make a measurable difference by building stronger teams, improving efficiency, developing employees, and creating systems that help people succeed.
NewLimited-Service Spanish-Bilingual Call Center Supervisor MaximusLimited-Service Spanish-Bilingual Call Center SupervisorSan Francisco, CAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
CALL CENTER REPRESENTATIVE I North East Medical ServiceCALL CENTER REPRESENTATIVE IDaly City, CAAdditionally, they are responsible for assisting patients in scheduling appointments, screening, referring eligible patients to NEMS' participating programs, and answering patients' inquiries. Ability to relate to patients in a professional and courteous manner, maintain a positive environment while working with coworkers and/or patients within a diverse culture.
Information Technology Manager Asian Health ServicesInformation Technology ManagerOakland, CA$122,908.50–$125,209.50 / yearDeep knowledge of computer systems, networking with an understanding of the Wide Area Network (WAN) technologies: SD-WAN/SASE, OSI model, preferability to manage Dell servers, VMware hosts, HP/Fortinet switches, Cisco routers, and Cisco Unified Communication Manager (CUCM), and Fortinet Firewalls. Oversee the planning and implementation of any required vulnerability audits, penetration tests and forensic IT investigations; ensure outcomes of investigations improve overall IT cybersecurity across AHS.
Ambulatory Practice Coordinator 3 UCSF Medical CenterAmbulatory Practice Coordinator 3Redwood City, CAAPeX and IT Specific Skills 5 % • Performs the following APEX specific Patient Care Coordinator (PCC) functions as appropriate to completion of APeX PCC training and job duties: o Enter new incoming referrals entering authorization information as appropriate o Updating and closing CRM messages and converting CRM messages into telephone encounters if practice is serviced by the Ambulatory Services Call Center o Open, document within, route and close telephone encounters. o Works applicable APeX workqueues to address patient care and service matters o Create and send administrative communications via MyChart o Create SmartPhrase templates associated with administrative functions o Create and route patient letters associated with administrative matters o Perform enter/edit outside test results following established workflow and steps o Open, document within, route and close telephone encounters.
Practice Coordniator 3 UCSF Medical CenterPractice Coordniator 3Redwood City, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Practice Coordinator 3 UCSF Medical CenterPractice Coordinator 3San Francisco, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Practice Coordinator UCSF Medical CenterPractice CoordinatorWalnut Creek, CAExplains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient. The Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
Practice Coordinator 3 Surgery Scheduler UCSF Medical CenterPractice Coordinator 3 Surgery SchedulerSan Francisco, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Practice Coordinator III UCSF Medical CenterPractice Coordinator IIISan Francisco, CAExplains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient. The Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.
Call Center Representative CommonWealthCall Center RepresentativeSan Jose, CaliforniaAssist members with all transactions, including opening accounts, loan payments, cash advances, and payments by phone in a timely manner while providing compassionate, courteous and accurate service. Provide technical support for all inquiries associated with current and future online services (i.e online banking, bill payment).
Access Operations Agent (Specialty Patient Access) Full Time (08-HR) Days Stanford Health CareAccess Operations Agent (Specialty Patient Access) Full Time (08-HR) DaysNewark, CA$28.34–$31.94 / hourThe Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) handles a high-volume of inbound calls, outbound calls, faxes and other communication with patients, providers, clinic staff, and others needing to access health care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an excellent patient and customer experience by efficiently coordinating services and accurately answering or properly referring inquires.
Call Center Representative CommonWealth Central Credit UnionCall Center RepresentativeSan Jose, CA$24.25–$30.25 / hourAssist members with all transactions, including opening accounts, loan payments, cash advances, and payments by phone in a timely manner while providing compassionate, courteous and accurate service. Provide technical support for all inquiries associated with current and future online services (i.e online banking, bill payment).
Radiology Patient Scheduling Representative T2 GroupRadiology Patient Scheduling RepresentativeDanville, CaliforniaIn this role, you will coordinate patient scheduling for diagnostic imaging services including MRI, CT, Ultrasound, X-Ray, Mammography, Nuclear Medicine, and other radiology procedures. Answer inbound calls from patients, physician offices, and healthcare providers regarding imaging appointments.
Senior Director Supply Chain Support Services - Fixed Term Stanford Health CareSenior Director Supply Chain Support Services - Fixed TermHayward, CA$94.35–$125.03 / hourThis is a multi-faceted managerial job class with substantial responsibility for the exercise of independent judgment in interviewing, selecting, and training subordinates, assigning work, developing work procedures, establishing work schedules, monitoring and evaluating the work performed by subordinates, and disciplining subordinates. Reporting directly to the Chief Supply Chain Officer, the Senior Director is responsible for leading functions across Supply Chain operations, including the Resiliency Program Office and supply reliability, the Supply Chain support center, mail services, and warehousing.
Member Experience Associate (Sales) - $26.95/Hr + Commissions! AAA Northern California, Nevada and Utah Insurance ExchangeMember Experience Associate (Sales) - $26.95/Hr + Commissions!Los Gatos, CA$23–$26.95 / hourThe Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
Member Experience Associate (Sales) - $26.95/hr + Commissions! AAA Northern California, Nevada and Utah Insurance ExchangeMember Experience Associate (Sales) - $26.95/hr + Commissions!San Jose, CA$23–$26.95 / hourThe Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
NewBilingual Spanish Member Experience Associate AAA Northern California, Nevada and Utah Insurance ExchangeBilingual Spanish Member Experience AssociateSan Rafael, CA$23–$26.95 / hourThe Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
Member Experience Associate (sales) - $26.95/hr + Commissions! AAA Northern California, Nevada and Utah Insurance ExchangeMember Experience Associate (sales) - $26.95/hr + Commissions!Redwood City, CA$23–$26.95 / hourThe Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.