PACS business support division, PACS Services, provides technology and administrative support services — accounting, finance, human resources, compliance, payroll, AR/AP, legal, risk management, information technology, corporate communication, and other business advice and support — to their healthcare facilities, reducing administrative burdens so their leadership and care teams can focus on the care, well-being, and quality of life of their patients and residents. Reporting to the Sr Director of Engineering, the Director of Service Delivery provides strategic leadership and operational oversight for PACS' enterprise Service Desk, delivering responsive, customer-focused technology support to clinical, operational, and corporate teams across PACS Services and its network of skilled nursing facilities.