ESSENTIAL FUNCTIONS** - Promotes the safety and confidentiality of participants and shelter - Provides protection, food, and other basic needs with dignity and respect to program participants - Prepares facility and participants for Child and Adult Care Food Program (CACFP) meals - Records CACFP meal counts, serves food according to guidelines, and ensures CACFP program compliance - Utilizes the \"Empowerment Model\" of behavior - Provides information regarding resources and referrals to community-based resources - Monitors the crisis line and assists with participant intakes - Collaborates and networks with other agencies in coordinating services - Promotes the House of Hope Program through community awareness on domestic violence - Accommodates flexible program scheduling; is open to change - Provides feedback of participants\' progress in meetings and shift notes - Attends weekly staff meetings and required trainings - Adheres to licensure regulations, contract compliances, and program requirements - Maintains and stocks all program forms - Assists with the completion of program reports - May drive agency vehicle on company business - May perform other duties as assigned **MINIMUM REQUIREMENTS** Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources. - High School Diploma or GED - Ability to obtain and maintain CPR, First Aid, Food Handlers Certificate, and TB clearance (employer paid) - Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone - Ability to develop and maintain effective working relationships with other staff, officials, community organizations, government agencies, and the general public - Ability to stoop, climb, bend, and reach - Required to lift 35 pounds 20% of the time **REGULATORY** - Must be at least 18 years of age - Valid driver\'s license and 39-month motor vehicle report - Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid) - Pass pre-employment drug screen (includes marijuana, regardless of recreational use laws) (employer paid) - TB screening **DESIRED QUALIFICATIONS** - Associate\'s Degree in related field - Additional years of directly-related experience - Bilingual in English and Spanish, verbal and written