The Patient Service Representative (PSR) is the crucial first point of contact, handling administrative tasks like patient check-in, scheduling, insurance verification, and collecting payments, while also providing vital support by answering questions, explaining procedures, and connecting patients with the right staff, ensuring a smooth and customer service focused experience from arrival to discharge and beyond. Connects patients with appropriate resources and staff; Provides information about Boynton Health Services: Urgent Care, Gopher Quick Clinic, Primary Care, Women's Health, Physical Therapy, Nutrition, Travel Clinic, Dental and Eye Clinic and Pharmacy.