Lead Customer Service Representative - Somerville, MA (Hybrid/Remote) SharecareLead Customer Service Representative - Somerville, MA (Hybrid/Remote)COS - Mass General Hospital Somerville, MARemoteThrough its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more- Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Essential Job Functions: Under the supervision of the Customer Service Manager, the Customer Service- Escalations team member's primary responsibilities include: Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.
Senior Site Planner | Project Engineer – Facility Planning (Hybrid | Remote) Confidential Recruiting PartnersSenior Site Planner | Project Engineer – Facility Planning (Hybrid | Remote)Littleton, MassachusettsRemoteThis role acts as the primary technical liaison between customers, architects, engineers, and internal teams to ensure facilities are properly designed and prepared for successful system installation. Our client is seeking a Senior Site Planner| Project Engineer to lead facility planning and coordination for complex capital‑equipment installations.