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The ideal candidate will gain a deep understanding of the fiber industry and our customer needs, exceptional customer service skills, and a proven track record of managing and expanding accounts. Qualifications: The successful person in this role will have a successful track record in being a strong revenue generator, ideally in early stage environments.

<h2><strong>Strategic Account Manager</strong></h2><h2><strong>Company Overview:</strong></h2><h2>VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers. Our platform equips organizations with the tools to efficiently design, deploy, and manage fiber optic networks. At VETRO, we are driving innovation in broadband infrastructure, ensuring networks are built and managed with precision, speed, and scalability.</h2><h2><strong>Position Overview:</strong></h2><h2>Reporting to the Director of Account Management, the Strategic Account Manager will be responsible for the retention and expansion of key accounts. Your primary objective will be to build strong, long-lasting relationships with our clients, ensuring their satisfaction and identifying opportunities for growth. The ideal candidate will gain a deep understanding of the fiber industry and our customer needs, exceptional customer service skills, and a proven track record of managing and expanding accounts.</h2><h3><strong>Key Responsibilities, including but not limited to:</strong></h3><ul><li><h2>Account Renewal, Retention and Growth</h2><ul><li><h2>Drive and lead the renewals process in collaboration with the Account team to preserve and improve customer contracts and relationships. </h2></li><li><h2>Effectively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure timely commitments. </h2></li><li><h2>Negotiate and execute renewal contracts (in partnership with Finance) that align to customer goals. </h2></li><li><h2>Present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration. </h2></li><li><h2>Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth.</h2></li><li><h2>Communicate risk clearly and take the lead in developing resolution strategies, escalating wherever appropriate.</h2></li></ul></li><li><h2>Relationship Management</h2><ul><li><h2>Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.</h2></li><li><h2>Serve as the primary point of contact for clients, providing exceptional customer service and support.</h2></li><li><h2>Understand clients' business objectives and challenges, and provide tailored solutions to meet their needs.</h2></li></ul></li><li><h2>Performance Analysis and Reporting</h2><ul><li><h2>Monitor account performance and analyze key metrics to identify trends and areas for improvement.</h2></li><li><h2>Monitor Customer Health metrics, taking appropriate action to proactively engage, as well as lead Customer escalations to resolution.</h2></li><li><h2>Prepare and present regular reports on account status, renewal forecasts, and expansion opportunities.</h2></li><li><h2>Use data-driven insights to inform account strategies and decision-making.</h2></li></ul></li><li><h2>Collaboration and Teamwork</h2><ul><li><h2>Work closely with internal teams, including sales, marketing, product, and customer success, to ensure a seamless client experience.</h2></li><li><h2>Share client feedback and insights with internal teams to help shape product development and marketing strategies.</h2></li><li><h2>Participate in team meetings, training sessions, and professional development activities.</h2></li></ul></li></ul><h2><strong>Qualifications</strong>:</h2><ul><li><h2>The successful person in this role will have a successful track record in being a strong revenue generator, ideally in early stage environments.</h2></li><li><h2>10+ years of experience in account management, sales, or customer success in the SaaS industry</h2></li><li><h2>Bachelor's degree in Business, Marketing, or a related field </h2></li><li><h2>Proven experience in selling SaaS solutions, with a strong ability to engage prospects and drive subscription-based sales</h2></li><li><h2>Ability to develop a strong understanding of VETRO's business model and  industry trends</h2></li><li><h2>Excellent communication and interpersonal skills, with the ability to build and maintain strong customer  relationships</h2></li><li><h2>Strategic thinker with the ability to develop and execute account plans</h2></li><li><h2>Analytical mindset with the ability to interpret data and use it to inform strategies</h2></li><li><h2>Self-motivated and results-oriented, with a proven ability to meet and exceed targets</h2></li><li><h2>Proficient in CRM software and other account management tools.</h2></li></ul><h2><strong>Benefits:</strong></h2><ul><li><h2>Competitive salary commensurate with experience.</h2></li><li><h2>Comprehensive benefits package, including health insurance, retirement plans with 401K match, remote work stipend, Learning & Development fund, and flexible vacation and PTO.</h2></li><li><h2>Professional development opportunities and career growth within an innovative and rapidly growing company.</h2></li><li><h2>Flexible work arrangements with a remote-first approach.</h2></li></ul><h2><strong>Work Environment:</strong></h2><ul><li><h2>This role has the ability to either work in our Portland, ME HQ or hybrid</h2></li><li><h2>In a hybrid role you are expected to have a designated space that is conducive to productivity and conducting confidential video calls. VETRO will assist with technology needed to set up your home office, as well as offer a semi-monthly internet stipend. While working remotely, you are expected to be distraction-free from non-work responsibilities during working hours.</h2></li></ul><h2>Join VETRO and be at the forefront of reshaping broadband infrastructure. Apply now to make a significant impact on the future of telecom and help our customers achieve success.</h2><h2>-------------------------------------------<br/>VETRO is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. VETRO does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.</h2><h2>VETRO values a diverse workforce and emphasizes an open, inclusive, supportive team working environment.</h2>

VETRO, Inc

Strategic Account Manager - Portland HQ/Hybrid/Remote

Broadband

Business Model

Communication Skills

Contract Approval

Cross-Selling

Customer Escalations

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Develop and Maintain Customers

Equal Employment Opportunity (EEO)

Finance

Financial Analysis

Forecasting

Genetics

Geographic Information Systems (GIS)

Industry/Trade Analysis

Interpersonal Skills

Marketing

Marketing Strategy

Metrics

Military

Negotiation Skills

Network Administration/Management

Performance Analysis

Product Development

Relationship Management

Risk

Sales

Sales Management

Sales Strategy

Software as a Service (SaaS)

Solution Sales

Status Reports

Strategic Accounts

Strategic Planning

Team Player

Time Management

Trend Analysis

Up-Selling

Work From Home

BreezyHR

Utilize your technical expertise and strong communication skills to effectively explain to prospects and teammates, the technical concepts related to the inner workings of the VETRO platform, and the value of the data flowing between the respective APIs and integrations with 3rd party systems. Experience demonstrating the value of a complex, technical product to multiple use cases and buyer personas, of varying technical backgrounds; effectively adjusting your delivery according to the audience.

<h1><strong>Sales Engineer</strong></h1><h2><strong>Company Overview:</strong></h2><p>VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers. Our platform equips organizations with the tools to efficiently design, deploy, and manage fiber optic networks. At VETRO, we are driving innovation in broadband infrastructure, ensuring networks are built and managed with precision, speed, and scalability.</p><h2><strong>Position Overview:</strong></h2><p>Reporting to the Senior Director of Sales Engineering, VETRO is looking for a Sales Engineer to join our expanding team.  You will offer a deep level of product knowledge and will skillfully answer product-related questions during the sales cycle. Besides the sales team, you will work closely with other internal teams; including product management, marketing and professional services.</p><h3><strong>Key Responsibilities, but not limited to:</strong></h3><ul><li>Utilize your technical expertise and strong communication skills to effectively explain to prospects and teammates, the technical concepts related to the inner workings of the VETRO platform, and the value of the data flowing between the respective APIs and integrations with 3rd party systems.</li><li>Perform best-in-class technical demonstrations of the VETRO Platform</li><li>Be the go-to internal technical resource for the entire go to market team, educating team members as well as prospects in service of providing a consistently positive VETRO experience</li><li>Simultaneously develop and maintain personal relationships with multiple prospects during the sales process</li><li>Collaborate internally to communicate technical challenges, new use cases and pitch product ideas; be the voice of the technical, market-facing organization</li><li>Keep up-to-date with industry trends and technology developments</li></ul><h2><strong>Qualifications:</strong></h2><ul><li>5 or more years experience of sales engineering, technical support, or engineering</li><li>Experience demonstrating the value of a complex, technical product to multiple use cases and buyer personas, of varying technical backgrounds; effectively adjusting your delivery according to the audience</li><li>A naturally helpful mindset, great attention to detail, and high technical aptitude</li><li>Experience in a start-up or a start-up mentality</li><li>Analytical and great problem-solving skills</li><li>A scrappy, hands-on, get stuff done attitude</li><li>Strong organizational skills</li><li>The desire to be a cross-functional team player</li><li>The business & sales acumen to drive new business</li><li>Strong ability to effectively manage a range of simultaneous engagements</li><li>Working knowledge of GIS, and strong comfort with APIs and integrations</li><li>Ability to effectively convey customer requirements to Product Management, Support, and Engineering teams</li><li>Bachelor's degree or the equivalent experience in Civil Engineering, Computer Science, GIS, Fiber Design, Environmental/Public Sector</li></ul><h2><strong>Benefits:</strong></h2><ul><li>Competitive salary commensurate with experience.</li><li>Comprehensive benefits package, including health insurance, retirement plans with 401K match, remote work stipend, Learning & Development fund, and flexible vacation and PTO.</li><li>Professional development opportunities and career growth within an innovative and rapidly growing company.</li><li>Flexible work arrangements with a remote-first approach.</li></ul><h2><strong>Work Environment:</strong></h2><ul><li>This role has the ability to either work in our Portland, ME HQ, hybrid or fully remote.</li><li>In a hybrid or remote role you are expected to have a designated space that is conducive to productivity and conducting confidential video calls. VETRO will assist with technology needed to set up your home office, as well as offer a semi-monthly internet stipend. While working remotely, you are expected to be distraction-free from non-work responsibilities during working hours.</li></ul><p/><p>Join VETRO and be at the forefront of reshaping broadband infrastructure. Apply now to make a significant impact on the future of telecom and help our customers achieve success.</p><p>-------------------------------------------<br/>VETRO is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. VETRO does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law. <br/><br/>VETRO values a diverse workforce and emphasizes an open, inclusive, supportive team working environment.</p><p><br/></p><p><br/></p>

Sales Engineer - Portland HQ/ Hybrid/ Remote

Analysis Skills

Application Programming Interface (API)

Civil Engineering

Computer Science

Cross-Functional

Detail Oriented

Environmental Design

Government

Organizational Skills

Problem Solving Skills

Product Demonstration

Product Management

Product Marketing

Product Support

Professional Services

Purchasing/Procurement

Sales Cycle

Sales Prospecting

Sales/Support Engineering (SE)

Startup

Technical Support

Use Cases

Work closely and communicate effectively with various cross-functional teams including Account Management, Sales Engineering, Sales Enablement, Revenue Operations, and Customer Operations to ensure seamless implementation and effective ongoing account growth. Reporting to the Senior Director of Sales, the Senior Account Executive will be responsible for consistently achieving quarterly and annual revenue growth targets by pursuing and securing new customer logos through managing an end-to-end sales process.

<h1><strong>Senior Account Executive</strong></h1><h2><strong>Company Overview:</strong></h2><p>VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers. Our platform equips organizations with the tools to efficiently design, deploy, and manage fiber optic networks. At VETRO, we are driving innovation in broadband infrastructure, ensuring networks are built and managed with precision, speed, and scalability.</p><h2><strong>Position Overview:</strong></h2><p>Reporting to the Senior Director of Sales, the Senior Account Executive will be responsible for consistently achieving quarterly and annual revenue growth targets by pursuing and securing new customer logos through managing an end-to-end sales process. This position will partner closely with Sales Leadership on new customer acquisition strategies based on industry best practices. </p><p>The successful person in this role will have proven experience in directly growing revenue in growth-stage SaaS companies as well as knowledge of the fiber/broadband/telecom GIS mapping industries. </p><h3><strong>Key Responsibilities, including but not limited to:</strong></h3><ul><li>Meet or exceed quota in an assigned territory inclusive of varying customer/prospect personas</li><li>Build a diverse pipeline of new business opportunities through personalized prospecting/hunting efforts using best in class Sales Engagement practices and tools</li><li>Nurture top-of-funnel inbound opportunities generated by marketing efforts and advance opportunities through the sales process</li><li>Utilize value-selling techniques to guide the sales process to a close</li><li>Manage the sales motion using HubSpot, and other technologies</li><li>Influence prospect/customer decisions and advocate for customer needs to negotiate solutions</li><li>Work closely and communicate effectively with various cross-functional teams including Account Management, Sales Engineering, Sales Enablement, Revenue Operations, and Customer Operations to ensure seamless implementation and effective ongoing account growth</li><li>Accurately enter, update, and maintain daily activity, forecast, and opportunity information in Hubspot</li><li><ul></ul></li><li>Contribute to the broader sales organization by sharing ideas, successes, and being open to constructive feedback</li><li>Serve as a trusted advisor and industry expert, with an orientation to deeply understanding the product and how it serves our customers</li><li>Stay current on competitor offerings and be able to identify their strengths and vulnerabilities</li><li>Turn market feedback into actionable strategies to drive new business and address competitive risks<br/></li></ul><h2><strong>Qualifications:</strong></h2><ul><li>Proven experience in selling SaaS solutions, with a strong ability to engage prospects and drive subscription-based sales</li><li>Experience selling into fiber/broadband/telecom GIS mapping industries. </li><li>Working well independently and under pressure</li><li>Highly responsive to customers and prospects </li><li>Capacity to learn, absorb, and adapt quickly to ever-changing business priorities</li><li>Critical thinking in a variety of situations, demonstrating drive, initiative, energy, and a sense of urgency in acquiring and serving customers</li><li>Familiarity with working in a remote or distributed team environment</li><li>Experience in fast-paced environments, adept at balancing multiple priorities and adapting to evolving business needs</li><li>Hunger to win </li><li>Ability to travel as needed (up to 50%)<br/></li></ul><h2><strong>Benefits:</strong></h2><ul><li>Competitive salary commensurate with experience.</li><li>Comprehensive benefits package, including health insurance, retirement plans with 401K match, remote work stipend, Learning & Development fund, and flexible vacation and PTO.</li><li>Professional development opportunities and career growth within an innovative and rapidly growing company.</li><li>Flexible work arrangements with a remote-first approach.</li></ul><h2><strong></strong><strong>Work Environment:</strong></h2><ul><li>This role has the ability to either work in our Portland, ME HQ, hybrid or fully remote.</li><li>In a hybrid or remote role you are expected to have a designated space that is conducive to productivity and conducting confidential video calls. VETRO will assist with technology needed to set up your home office, as well as offer a semi-monthly internet stipend. While working remotely, you are expected to be distraction-free from non-work responsibilities during working hours.</li></ul><p/><p>Join VETRO and be at the forefront of reshaping broadband infrastructure. Apply now to make a significant impact on the future of telecom and help our customers achieve success.</p><p>-------------------------------------------<br/>VETRO is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. VETRO does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law.  </p><p>VETRO values a diverse workforce and emphasizes an open, inclusive, supportive team working environment.</p>

Hybrid Administration Jobs in Westbrook, ME

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Hybrid Administration Jobs in Westbrook, ME

Strategic Account Manager - Portland HQ/Hybrid/Remote VETRO, Inc

Sales Engineer - Portland HQ/ Hybrid/ Remote VETRO, Inc

Senior Account Executive - Portland HQ/Hybrid/Remote VETRO, Inc

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