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As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.

YEAR

Become a part of our caring communityThe Outbound Tele Sales Agent conducts selling activities within a primary care setting. The Outbound Tele Sales Agent will make 45 outbound calls per day with the goal of getting our patients back into our clinics and reaching out tonew patients who want to join our clinics. 10 patients per month to visit our clinics is the goal. Excellent customer service with the ability to find solutions is the key to victory.The Outbound Tele Sales Agent is responsible for winning back and re-engaging Medicare eligible patients through telephonic conversations. Proactively anticipates patients' needs in order to provide guidance and stellar customer service. Effectively describes services offered and sells prospective patients on the clinical care model. Documents and modifies contact notes across multiple systems as necessary to properly document interactions with prospects and former patients. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Ensures that quality and productivity standards are maintained while working independently. Follows established guidelines/procedures.Use your skills to make an impactRequired Qualifications:<ul><li>Demonstrates strong verbal communication skills</li><li>Ability to connect meaningfully with customers to build emotional engagement and customer advocacy</li><li>Simplify complexity and integrate internal efforts to deliver an optimal customer experience</li><li>Comfort working in a telephonic intensive environment</li><li>Proficient in Microsoft Outlook, Word, and Excel</li><li>Must be passionate about contributing to an organization focused on continuously improving consumer experiences</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree</li><li>Telephonic sales experience (inbound, outbound)</li><li>Understanding of value-based primary care and/or Medicare Advantage</li><li>Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations or assistance</li></ul>Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$45,000 - $60,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-04-2026About usAbout CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.​Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options

CenterWell

Bilingual Outbound Tele Sales Agent

Affirmative Action

Behavioral Health

Business Strategy

Clinical Medicine

Communication Skills

Continuous Improvement

Customer Experience

Customer Relations

Customer Support/Service

English Language

Healthcare

Healthcare Providers

Healthcare Quality

Home Care

Hospice Care

Medicare

Microsoft Excel

Microsoft Outlook

Microsoft Word

Multilingual

Nursing

Outpatient Care

People Management

Pharmacy

Presentation/Verbal Skills

Preventive Medicine

Primary Care

Problem Solving Skills

Procedure Development

Rehabilitation Act

Requirements Validation/Verification

Retail

Sales

Sales Prospecting

Spanish Language

Telesales

Willing to Travel

Hire Recruits

FULL_TIME

OTHER

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.-

Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.- Provides medical subject matter expertise.- Performs advanced database searches.- Composes documents, reports, and correspondence.- Documents all incoming inquiries.- Participates in special projects as required.Minimum Requirements - High School diploma or equivalent with 2-4 years of experience. - May have additional training or education in area of specialization. - Must be fluent in English and specified secondary language.Education, Experience and Skills- Experience in medical, scientific or public health discipline - Bachelor's Degree in Nursing and current RN license is required. - Clinical knowledge of and experience with CDC related topics - Proficient internet search skills - Working knowledge of Microsoft Office and ability to learn and utilize software applications - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills - Ability to work independently and communicate effectively - Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks - Ability to speak and read English and Spanish clearly, professionally, and fluently - Call Center experience preferred - Must have a Smartphone which will be required only to log into Maximus systems, not for daily work activities.***This position requires you to use your own personal computer or laptop. Tablets, iPads, and Chromebooks are not permitted. ***Home Office Requirements - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net) - Minimum 5mpbs upload speed - Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router - Private and secure work area and adequate power source - Windows or Mac Operating SystemsOS for Windows | - Windows 10 or Windows 11 (11 is preferred)OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 34.85 Maximum Salary $ 68.55 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=33d34cc63e69e431999e3a17296ad53d&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Hybrid Bilingual Jobs in Cheyenne, WY

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Hybrid Bilingual Jobs in Cheyenne, WY

Bilingual Outbound Tele Sales Agent CenterWell

RN Health Coordinator (bilingual, temporary, remote) Maximus

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