FULL_TIME

FEED

YEAR

With 100% work-from-anywhere flexibility, proven systems, and access to world-class mentorship, AO provides the structure and support motivated individuals need to thrive, advance, and be rewarded based on performance. If you take pride in building meaningful client relationships, bring strong self-discipline, and are motivated to exceed expectations, this opportunity may be the perfect fit.

<h3>Leadership Opportunity – Work From Anywhere</h3>AO is actively seeking driven, ambitious professionals ready to grow into leadership opportunities within a high-performing remote organization. If you take pride in building meaningful client relationships, bring strong self-discipline, and are motivated to exceed expectations, this opportunity may be the perfect fit.This is more than just a remote position—it’s a long-term career path. With 100% work-from-anywhere flexibility, proven systems, and access to world-class mentorship, AO provides the structure and support motivated individuals need to thrive, advance, and be rewarded based on performance.<hr/><h2>Why Join AO?</h2>At AO, we encourage individuals to compete against their personal best while enjoying flexibility, professional growth, and recognition for their achievements. You’ll work alongside experienced leaders who are committed to helping you build a rewarding and sustainable career.<hr/><h2>Company Incentives & Rewards</h2><h3>Incentive Travel Programs</h3>Qualify for trips with top leaders to destinations such as Cabo, Tulum, Las Vegas, and Cancun.<h3>Performance-Based Rewards</h3>Earn exciting incentives including Jeep Wranglers, MacBook Pros, Airbnb getaways, and more.<h3>100% Remote Flexibility</h3>Work from home—or anywhere that fits your lifestyle and goals.<h3>Ongoing Weekly Training</h3>Participate in weekly training calls led by some of the organization’s top-performing leaders.<h3>Leadership Development</h3>Receive structured mentorship and coaching designed to help you grow into leadership and management roles.<hr/><h2>Preferred Qualifications</h2><ul><li>Strong communication skills with active listening and solution-focused problem-solving abilities</li><li>Ability to adapt and perform in a fast-paced, evolving environment</li><li>Comfortable working independently while contributing to a collaborative team culture</li><li>Self-motivated with a strong work ethic and desire to succeed</li><li>Coachable mindset with leadership potential</li><li>Customer service, sales, or client-facing experience is a plus, but not required</li></ul><hr/><h2>What You’ll Do</h2><ul><li>Build strong client relationships through virtual communication</li><li>Support clients by providing guidance on benefits and coverage options</li><li>Participate in mentorship, leadership training, and professional development</li><li>Collaborate with team members in a fully remote environment</li><li>Contribute to a positive, performance-driven company culture</li></ul><hr/><h2>How to Apply</h2>To be considered, please submit your updated resume and contact information for review.In alignment with our commitment to convenience and community wellness, all interviews are conducted through Zoom video conferencing. Apply today and begin building a flexible, rewarding remote career with leadership growth and unlimited potential.Powered by JazzHR

Globe Life AIL - Lisa Russel

Customer Service Representative (Entry Level)

Apple MacBook

Coaching

Communication Skills

Customer Relations

Customer Support/Service

Incentive Programs

Leadership

Mentoring

Problem Solving Skills

Sales

Team Player

Work From Home

partner JazzHR

UNKNOWN

ADAPTED_NOW

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas: + Infrastructure modernization projects + Application modernization projects + Process modernization projects The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster. Essential Duties and Responsibilities : Provide services to customers + Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks. + Contributes to design for specific deliverables and assists in the deployment Rocket products. + Contribute to implement new solutions under the direction of Delivery Architects. + Uses and contributes to technical forums within the Rocket Enterprise Suite environment. + Applies own subject matter knowledge to solve a variety of common technical issues. + Exercises independent judgment within defined practices and procedures to determine appropriate action. + Communicates project status and risks to project technical lead and PM. + Use technical experience to give customer sound technical advice. + Determine if change is a product defect or enhancement before communicating to customer. + Participates as part of a team and maintains good relationships with team members and customers. Expected Qualifications and Soft Skills + 5-7 years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able to work under pressure + Experience in complex IT project implementations, customizations and or maintenance + Must have an analytical mind set to analyze test result and facilitate defect resolution + Organized and methodical, dealing with numerous tasks. + Fluent in written and verbal English. Technical Experience Qualifications Must have Rocket Enterprise Server and Enterprise Developer experience. Additionally, technical skills to include two or more of the following: + IBM Enterprise COBOL or PLI programming experience + System level experience of IBM CICS; IMS and JCL + Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL + Windows operating system + Linux/UNIX operating system + Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes Desired Project Experience A practical experience of mainframe application modernization project is highly desirable. For example: + Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. + Experience with COBOL modernization and porting application code across platforms. + Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc. + Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration + Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle + Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools Other Preferred Skills + Bachelor's degree in Computer Science or related field + Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express + Rocket Enterprise Analyzer + Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; etc. + Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe); etc. + Proficient in another EU language #LI-JC1 #LI-Remote Annual salary range for this position is between $105,000.00 - $141,750.00 gross before taxes. . What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Rocket Software

Senior Customer Solutions Engineer

Adabas

Agile Programming Methodologies

Amazon Web Services (AWS)

Analysis Skills

Application Programming Interface (API)

Automation

Background Investigation

Business Architecture

Business Processes

Cloud Applications

Cloud Architecture

Cloud Computing

Cobol Programming Language

Computer Science

Continuous Deployment/Delivery

Continuous Integration

Customer Experience

Data Management

Data Migration

Data Processing

DevOps

Docker

English Language

GCP (Good Clinical Practices)

GitHub

Hybrid Cloud

IBM CICS (Customer Information Control System)

IBM DB2 UDB (Database 2 Universal Database)

IBM IMS Database

IBM Product Family

IBM Rexx Programming Language

IDMS (Integrated Database Management System)

IP Multimedia System (IMS)

Information Architecture

JCL (Job Control Language)

Jenkins

Linux Operating System

Mainframe Computer

Microservices

Microsoft SQL Server

Microsoft Windows Azure

Microsoft Windows Operating System

Middleware

Mobile Technology

Oracle Database

Organizational Skills

PostgreSQL

Procedure Development

Product Lifecycle

Professional Services

Reference Verification

Relational Databases (RDBMS)

Safety/Work Safety

Server Programming/Applications

System Integration (SI)

Technical Consulting

Technical Delivery

Technical Leadership

Technical Support

Telephone Skills

Test Automation

Test Data

Test Driven Development (TDD)

Unix Operating Systems

Rocket Software, Inc.

OTHER

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary As part of the claims escalation team, provides training, resolution and daily direction to the Claim Customer Service Representatives. Supports team by researching claims data, claim system, and authorizations to resolve provider claims questions. Interacts with outside entities and internal departments to resolve claims inquiries. Utilizes multiple software applications, applies business rules, and knowledge of provider or authorizations to resolve provider claims questions. Works under timelines while meeting accuracy and production goals.Education & Experience Required: • High School diploma or G.E.D. • One year experience working in a call center • Proficient with Microsoft Outlook, Word and Excel • Strong Knowledge of medical terminology • 2 years claims resolution, billing experience or demonstrated success as a TriWest Claims Customer Service Representative • Strong written and verbal communication skills Preferred: • Associates degree in healthcare or related fieldKey Responsibilities • Reviews, analyzes and directs resolution of complex claims issues. • Interfaces with Claims and CCOPs leaders, CSRs, other internal departments, VA and vendors. • Serves as a Subject Matter Expert to Claims Customer Service Representatives and other internal departments. • Investigates recurring problems, identifying process improvements and reporting findings to leadership. • Tracks daily questions and resolution trends. • Documents all communications involving staff, Veteran, and provider contacts. • Reviews large amounts of complex information from multiple sources, including validating appropriate data on claim. • Collaborates with Claims sub-contractor to build or update authorization and provider records. • Participates in training documentation creation and updates. • Manages multiple task lists in accordance within directed timelines.• Maintains updated knowledge of software applications, Claims trends, and Claim CSRs' procedures and processes. • Complies with HIPAA regulations to protect privacy of health information. • Consistently meets department productivity and performance metrics. • Manages and prioritizes daily workflow queues to ensure timeliness standards are met. • Identifies and reports any potential quality or fraud issues to management. • Practices professional and concise communication in writing and by phone. • Performs other duties as assigned. • Regular and reliable attendance is required.Competencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented. Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; Has a realistic understanding of relevant issues. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Knowledge of CCN policies, processes, and procedures, knowledge of call management methodology.Working Conditions Working Conditions: • Ability to cover any work shift with no travel • Works within a standard office environment • Extensive computer work with prolonged sitting and wearing of headset • VA-approved security clearance may be requiredCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li> Medical, Dental and Vision Coverage </li><li> Paid time off </li><li> 401(k) Retirement Savings Plan (with matching) </li><li> Short-term and long-term disability, basic life, and accidental death and dismemberment insurance </li><li> Tuition reimbursement </li><li> Paid volunteer time </li></ul> TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $ 47,000 - $52,000 per year.Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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Hybrid Customer Service Jobs in Topeka, KS

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Hybrid Customer Service Jobs in Topeka, KS

Customer Service Representative (Entry Level) Globe Life AIL - Lisa Russel

Senior Customer Solutions Engineer Rocket Software

Claims Escalation Rep TriWest Healthcare Alliance

Resume Resources