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The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. How you'll make an impact: Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.

Introduction:
<div class="ewa-rteLine">At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. </div>Overview:
Role specifics: - Jurisdictions: US - Licenses: Required - FL, TX, NY Preferred. - Location: *IMPORTANT PLEASE READ BEFORE APPLYING* MUST BE ABLE TO WORK HYBRID 2x PER WEEK IN ONE OF THE FOLLOWING LOCATIONS - Carrolton, TX, St. Peters, MO, Downers Grove, IL.How you'll make an impact:
<ul style="margin-top:0in"><li style="color:black;margin-bottom:0in">Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.</li><li style="color:black;margin-bottom:0in">Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.</li><li style="color:black;margin-bottom:0in">Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process</li><li style="color:black;margin-bottom:0in">Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.</li><li style="color:black;margin-bottom:0in">Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.</li></ul>About you:
Ideal candidates for this position will have: <ul><li style="color:black">Claims Background: General Liability, Retail, Big Box, Slip and Fall, Premises.</li><li style="color:black">Jurisdictional Experience: United States</li><li>Active Adjusters' licenses: Required - NY, TX, FL preferred </li></ul>As a key member of our Claims Adjuster team, you will:<ul><li style="color:black">Investigate, evaluate, and resolve General Liability BI and PD claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.</li><li style="color:black">Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.</li><li style="color:black">Think critically, solve problems, plan, and prioritize activities to optimally serve clients.</li></ul> REQUIRED QUALIFICATIONS:<ul style="margin-top:0in"><li style="color:black">High School Diploma.</li><li style="color:black">Minimum of 3 years related claims experience.</li><li style="color:black">Appropriate licensing and/or certification in all states in which claims are being handled.</li><li style="color:black">Knowledge of accepted industry standards and practices.</li><li style="color:black">Computer experience with related claims and business software.</li></ul> DESIRED:<ul style="margin-top:0in"><li style="color:black">Bachelor's Degree.</li></ul> #LI-DR1#LI-Remote Compensation and benefits:
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.  Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: <ul><li>Medical/dental/vision plans, which start from day one!</li><li>Life and accident insurance</li><li>401(K) and Roth options</li><li>Tax-advantaged accounts (HSA, FSA)</li><li>Educational expense reimbursement</li><li>Paid parental leave</li></ul>Other benefits include:<ul><li>Digital mental health services (Talkspace)</li><li>Flexible work hours (availability varies by office and job function)</li><li>Training programs</li><li>Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>Charitable matching gift program</li><li>And more...</li></ul>**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity<a href="https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html" rel="noopener nofollow noreferrer" target="_blank">Click Here</a>to review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
 
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.

Gallagher

General Liability Adjuster - Hybrid

Analysis Skills

Business Intelligence

Business Solutions

Claims Management

Claims Processing

Communication Skills

Community Support

Compensation and Benefits

Computer Skills

Corporate Policies

Customer Support/Service

Dental Insurance

Diversity

Embedded Systems

Equal Employment Opportunity (EEO)

Establish Priorities

Fitness

Flexible Spending Accounts

Healthcare

High School Diploma

Industry Standards

Licensing

Matching Gift Programs

Medical Conditions

Medical Genetics

Military

Problem Solving Skills

Process Improvement

Psychiatry and Mental Health

Retail

Statutory Laws

Sustainability

Team Player

Time Management

Training Program

Vision Plan

[AW]-iCims

ADAPTED_NOW

determine an individuals needs for services and supports, eligibility, level of care or related outcome. Minimum Requirements: - Masters degree in counseling, social work, psychology, or other highly.

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13382065 Clinical Assessment Coordinator - (Hybrid Remote - Cook County, IL) Description & Requirements Maximus is currently hiring a Clinical Assessment Coordinator II to join our Outreach & Assessment team. This role involves conducting person-centered outreach interviews and transitional assessments to gather information about the individuals needs, risks, strengths and preferences. The position requires up to 85% of local travel throughout Cook County, Illinois. This position does not require a clinical license. About the program: The Illinois Outreach & Assessment (O&A) Program is a centralized, conflict-free initiative operated by Maximus to support individuals identified under the Williams and Colbert Consent Decrees. The program provides person-centered outreach and transitional assessments to help individuals explore and understand potential community transition options. Outreach & Assessment staff engage individuals directly, complete required outreach interviews and transitional assessments in accordance with state protocols and collaborate with state agencies and community partners to ensure timely, accurate, and high-quality assessment outcomes. Why Maximus? - ?? Work/Life Balance Support - Flexibility tailored to your needs! - ?? Competitive Compensation - Including performance-based bonuses! - ??? Comprehensive Insurance Coverage - Various plans including Medical, Dental, Vision, Prescription, and partially funded HSA. Plus, Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - ?? Future Planning - 401K Retirement Savings plan with Company Matching. - ??? Paid Time Off Package - PTO, Holidays, extended sick leave, and Short and Long Term Disability coverage. - ?? Holistic Wellness Support - Physical, emotional, and financial wellness resources through our Employee Assistance Program (EAP). - ?? Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - ?? Tuition Reimbursement - Invest in your ongoing education and development. - ?? Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - ?? Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. Essential Duties and Responsibilities: - Responsible for completing medical and/or behavioral health assessments within contract requirements. - Conducts on-site, video call and/or telephonic assessments to determine an individuals needs for services and supports, eligibility, level of care or related outcome. - Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures. - Travel may be required based on program contract requirements. - Performs other related duties as assigned. - Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs. - Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications. - Ability to collect data, define problems, establish facts, and draw valid conclusions. - Conduct in-person onsite outreach interviews and transitional assessments using person-centered and motivational interviewing techniques - Educate individuals about their rights, the Outreach & Assessment process, and what to expect in next steps - Accurately document assessment findings, outcomes, and required data elements in program systems - Maintain professionalism and strong customer service when working with individuals with complex medical, behavioral health, and social needs - Perform all job duties in compliance with Person First standards, HIPAA guidelines, and Max mus confidentiality policies and procedures. - Traveling as required based on program contract requirements. - Perform other related duties as assigned. Minimum Requirements - Education and licensure requirements are based on program contract requirements and are outlined in job posting. - High School Degree or equivalent required. - Minimum 2 years of clinical experience required. Minimum Requirements: - Masters degree in counseling, social work, psychology, or other highly related field, or equivalent - Minimum of 5 years experience working with individuals in long-term care settings and/or medical or mental health settings - Minimum of 3 years of experience conducting medical and/or mental health assessments - Willingness and ability to travel up to 85% throughout Cook County, Illinois. Preferred Requirements: - Familiarity with Medicaid, Long-term services and supports, or community-based programs -Strong interviewing, documentation, and interpersonal skills - Experience working with individuals with complex medical or behavioral health needs - Ability to work independently in the field and manage a mobile schedule Home Office Requirements: - Maximus provides company-issued computer equipment. - Reliable high-speed internet service (Minimum 20 Mbps do

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

MAXIMUS

Clinical Assessment Coordinator - (Hybrid Remote) - 36619

Behavioral Health

Broadband

Clinical Assessment

Community Programs

Contract Requirements

Employee Assistance Plan

HIPAA (Health Insurance Portability and Accountability Act)

Identify Issues

Internet/Online Service

Medicaid

Medications

Needs Assessment

Organizational Skills

Prescription Drugs

Psychology

Quality of Care

Requirements Management

Social Work

Tuition Reimbursement

Willing to Travel

Weyerhaeuser

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

HOUR

Overview:
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:
Team Lead Call Center – Aurora, IL In-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring a Team Lead for our Call Center in Indianapolis.  This position is great for someone who wants to continue their strong customer‑service skills, grow their careers, and work in a positive, team‑focused environment.  If you want stability, support, and a place to grow, we’d love to talk with you. What You’ll Do:<ul style="margin-top:0in"><li>Provide coaching to our call center agents</li><li>Liaise between leadership and staff and act as a back-up to management</li><li>Provide friendly, professional service on every call</li><li>Follow clear processes and training to support blood donor needs</li><li>Work with a supervisor who’s invested in your success</li></ul>What We Offer:<ul style="margin-top:0in"><li>Predictable and consistent schedules</li><li>Paid training — we teach you everything you need to know</li><li>Supportive supervisors and a team‑oriented culture</li><li>Benefits package (medical, dental, vision, PTO, 401K.)</li></ul>What We’re Looking For:<ul style="margin-top:0in"><li>Strong communication skills</li><li>Comfort using computers and learning new systems</li><li>Reliability and a confident mindset</li><li>Call Center experience is required</li></ul> Schedule:Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Location:Aurora, IL   - Position requires In-office and remote days

Total Rewards Package:
Compensation The target salary for this position is $23.05 per hour.  The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities:
<ul><li>Demonstrates Versiti core values and displays the highest level of customer service to internal/external customers</li><li>Responsible for all channel assignments as well as special event needs, which includes special appeals related to general shortage, community crisis, blood type need, etc.</li><li>Recruits donors by promoting the opportunity to donate with Versiti Blood Centers</li><li>Makes reminder phone calls to donors regarding appointments set for media and or special event drives.</li><li>Interprets reports to accurately communicate results to staff</li><li>Performs administrative/clerical duties, as assigned, in order to complete tasks related to the department’s operation (ex. updating donor profiles, data entry)</li><li>Assists new associates in becoming familiar with the position, including new hire training.</li><li>Assists with on-going continuing education and development of staff</li><li>Ensures Contact Center associates are present and productive; communicates concerns with supervisors</li><li>Works with management to perform opening/closing duties</li><li>Assists management in monthly coaching sessions to correct performance problems and achieve desired results.</li><li>Perform some supervisory tasks in the absence of a supervisor, but will not deliver disciplinary action.</li><li>Performs other departmental duties as required, such as assistance with daily huddle board, preparation of department materials, campaigns, contests, etc.</li><li>Performs other duties as assigned</li><li>Complies with all policies and standards</li></ul>#AJ123

Qualifications:
Education<ul><li>High School Diploma or equivalent required</li></ul>Experience<ul><li>Customer service experience required</li><li>1-3 years multi-channel, contact center experience preferred (phone, email, text) preferred</li></ul>Knowledge, Skills and Abilities<ul><li>General understanding of Versiti mission and operation</li><li>Excellent verbal and written communication skills</li><li>Good attention to detail and accuracy</li><li>Results-oriented</li><li>Must be organized & understand how to prioritize tasks</li><li>Proven persuasion skills with ability to handle opposition</li><li>Ability to multi-task and proactively communicate progress/obstacles</li><li>Strong intrapersonal skills and relationship-building</li><li>Proficient computer skills (Microsoft Office) and ability to learn job-specific applications</li></ul>Tools and Technology<ul><li>Personal Computer (desktop, laptop, tablet) required</li><li>Microsoft Office products required</li><li>Must learn contact center-specific programs (HemaTerra) required</li></ul>

Versiti, Inc.

Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm

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Hybrid Education Jobs in Northbrook, IL

General Liability Adjuster - Hybrid Gallagher

Clinical Assessment Coordinator - (Hybrid Remote) - 36619 MAXIMUS

Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Versiti, Inc.

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