UNKNOWN

FEED

We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

As a key member of our team, you will have the chance to make a significant impact as we build and expand our global data center infrastructure.Responsibilities / What You'll Do:<ul><li>Work with internal teams to establish network improvement plans</li><li>Responsiblefor driving and influencing senior leadership decision making</li><li>Builds and maintains effective working relationships and partnerships with stakeholders</li><li>Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams</li><li>Conducts network design reviews and processes of various projects and products</li><li>Provides technology leadership by working with different teams to deliver solutions</li><li>Key decision maker on Network technology</li><li>Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets</li><li>Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve</li><li>Responsible for identifying and mitigating project execution risks</li><li>Guides and/or revises project plan to ensure it completely captures all activities and eliminates duplicative efforts</li><li>Defines and evangelizes processes, policies and standards across all stakeholders</li><li>Proactively seeks continuous improvement opportunities in process/ policies/ standards</li><li>Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders</li><li>Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders</li></ul>Qualifications / Your Background:<ul><li>15+ years of experience with planning and design of customer-facing SaaS production data centers with carrier-grade reliability</li><li>Strong knowledge of Internet routing protocols and techniques such as BGP, OSPF, ECMP, MPLS.</li><li>Expert knowledge and experience with routing protocols and traffic engineering</li><li>Expert knowledge and experience VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management</li><li>Working knowledge of Juniper, Arista, and Cisco equipment highly desirable</li><li>Proven ability to manage mission-critical, highly visible infrastructure projects to completion.</li><li>Experience with low-level infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics, (Wireshark, NetFlow)</li><li>Understanding of security-policy implementation details and how to manage design and support of network environments to maintain policy integrity</li></ul>Salary Range or On Target Earnings:Minimum:$194,900.00Maximum:$426,300.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:05/26/26Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our Commitment?At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement ( for more information of how we use your data.#LI-RemoteWe believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Zoom Corporation

Head of Network Engineering

Budgeting

Call Centers

Capacity Management

Cisco Network Systems

Conflict Resolution

Continuous Improvement

Cross-Functional

Cryptography

Customer Relations

Establish Priorities

Firewalls

Functional Programming Languages

Internet Protocols

Juniper Networks Product Family

Leadership

MPLS (Multi-Protocol Label Switching)

Netflow

Network Administration/Management

Network Architecture/Engineering

Network Debugging

Network Design

Network Operations Center

Network System Hardware

Open Shortest Path First Protocol (OSPF)

Policy Implementation

Problem Solving Skills

Process Improvement

Project Execution

Project Planning

Risk Management

Routing Protocols

Security Policy

Software as a Service (SaaS)

Strategic Planning

Team Lead/Manager

Team Player

Technical Leadership

Test Tools

Testing

VPN (Virtual Private Network)

Webinar

Wireshark (Ethereal)

Work From Home

IRecruitee

ADAPTED_NOW

Job Overview: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex mainframe modernization projects for Rocket’s full product suite, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Overview: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex mainframe modernization projects for Rocket’s full product suite, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role, you will coordinate multi-function, multi-vendor project teams—often spanning multiple regions—to meet aggressive but achievable deadlines while driving meaningful customer outcomes. A strong technical background in one or more focus areas—such as infrastructure modernization, application modernization, process modernization, hybrid cloud deployments, microservices architecture, or enterprise-wide DevOps—is key. You’ll leverage this expertise to define project objectives, outline detailed delivery plans, and ensure alignment with customers’ business goals. Throughout the project lifecycle, you will collaborate with diverse stakeholders, including consultants, software engineers, end users, sales teams, and senior leadership, while maintaining transparency, accountability, and clear communication. As part of the Rocket team, you will embrace and exemplify our core values of Empathy, Humanity, Trust, and Love, ensuring a customer-centric approach in every interaction. You’ll partner with colleagues to continually refine best practices and methodologies, promoting a culture of innovation and continuous improvement. Ultimately, you will play a pivotal role in delivering high-value solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success. Key Responsibilities: Project Delivery Excellence & Customer Experience + Oversee the entire project lifecycle for large, high-risk, and often multi-region initiatives—managing timelines, deliverables, and quality standards to meet aggressive yet achievable deadlines. + Define and document clear project scope and objectives, preventing scope creep by continuously aligning all stakeholders with the project’s goals and deliverables. + Utilize Rocket’s project management framework to optimize workflows, accelerate time to value, and ensure customer-centric outcomes. + Coordinate requirement-gathering sessions, project kickoff meetings, status updates, and review meetings, maintaining transparency and alignment between internal teams and external clients. + Act as the primary interface with customers, forging trust-based relationships grounded in Rocket’s core values of Empathy, Humanity, Trust, and Love. + Monitor project risks and proactively address any challenges, conflicts, or schedule deviations to maintain project momentum and a positive customer experience. Revenue Optimization & Portfolio Management + Collaborate with internal and customer stakeholders to match project resources, schedules, and financial parameters with contractual requirements. + Maintain transparent communication to set clear expectations around timelines, scope, and any potential risks affecting delivery or cost. + Provide reliable financial forecasts to management, adjusting as necessary based on evolving project scopes and timelines. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio. + Lead or support early qualification and opportunity assessment for significant modernization projects, ensuring alignment with Rocket’s strategic objectives. + Maintain a well-rounded portfolio of customer engagements, balancing priorities and resource allocations to maximize both revenue potential and customer satisfaction. Operational Excellence & Process Transformation + Implement and continuously improve standardized policies, procedures, and best practices that support consistent, high-quality project delivery. + Track key performance indicators (KPIs) and analyze project data to identify trends, address inefficiencies, and enhance operational effectiveness. + Use data-driven insights to inform decision-making, refine delivery approaches, and recommend process optimizations that reduce complexity, cost, and time-to-market. + Establish clear governance structures and reporting processes, providing stakeholders with real-time visibility into project progress, financial health, and risk status. + Drive continuous improvement initiatives that reinforce Rocket’s commitment to innovation, operational excellence, and delivering transformative customer outcomes. Team Leadership & Development + Mentor and coach project managers to enhance their leadership and delivery capabilities. + Guide project managers in handling customer escalations with a problem-solving mindset, ensuring resolutions align with Rocket’s values and maintain strong customer trust. + Develop and implement career development plans for team members. + Drive a culture of continuous learning, fostering knowledge sharing across teams. + Implement coaching frameworks to support exceptional customer experiences and project outcomes. Cross-Functional Collaboration + Partner with Account Executives during project delivery to keep them informed on progress, collaborate on customer challenges, and seek their support in resolving key issues. + Collaborate with Product Development to align project execution with the product roadmap. + Work closely with Customer Success Management, Product Engineering, and Delivery Engineering to ensure seamless customer engagements. + Facilitate communication between technical and business stakeholders, driving alignment on project goals and priorities. Requirements: Education & Certifications + Bachelor’s degree in Business Administration, Project Management, a related field, or equivalent experience. + Project management certification preferred (e.g., PMP, PgMP). + Additional certifications in Agile methodologies are beneficial. Experience: + 12+ years of progressive project management experience, preferably with enterprise-scale portfolios in a professional services organization of a software company (or equivalent related experience). + 6+ years leading senior-level customer-facing project managers in a strategic or operational leadership role. + Proven track record of driving revenue growth and business transformation through project delivery in a software, SaaS, or enterprise software environment. + Experience in cross-functional collaboration within SaaS companies, enterprise software organizations, or consulting environments, working across teams to align project goals and ensure successful delivery. Skills & Competencies: + Leadership and Collaboration + Executive-level communication skills. + Advanced coaching and mentoring abilities. + Transformational leadership with a focus on operational excellence. + Expertise in cross-functional collaboration and stakeholder management. Project Delivery and Strategy + Resource optimization and portfolio management. + Advanced project planning and risk management. + Process improvement and change management expertise. + Focus on accelerating time-to-value through efficient delivery. Financial and Operational Acumen + Strong understanding of revenue recognition principles. + Experience in financial management, budgeting, and performance monitoring. + Ability to analyze and address complex operational challenges. Collaboration Network + CSE Delivery Management + Sales and Pre-Sales teams + Support & Product Development + Customer Success + Customer stakeholders Communication Requirements + Maintain regular communication with the CSE PMO management team, cross-functional teams, and Functional Leadership. + Provide ad-hoc updates on critical project milestones and revenue recognition status. Information Security Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote . . What Rocket Software can offer you in USA: Unlimited Vacation Time as well as paid holidays and sick time Health and Wellness coverage options for Rocketeers and dependents Life and disability coverage Fidelity 401(k) and Roth Retirement Savings with matching contributions Monthly student debt benefit program Tuition Reimbursement and Certificate Reimbursement Program opportunities Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Rocket Software

Senior Project Manager

Agile Programming Methodologies

Analysis Skills

Background Investigation

Best Practices

Budget Management

Business Administration

Business Processes

Business Transformation

Career Development

Change Management

Cloud Computing

Coaching

Communication Skills

Consulting

Contract Requirements

Cost Control

Customer Escalations

Customer Experience

Customer Satisfaction

Customer Support/Service

Data Analysis

Data Processing

Delivery Management

DevOps

Develop and Maintain Customers

Diversity

Enterprise Applications

Financial Analysis

Financial Management

Financial Operations

Financial Risk

Forecasting

High Tech Industry

Hybrid Cloud

Information/Data Security (InfoSec)

Investment Management

Mainframe Computer

Mentoring

Microservices

Mobile Technology

Operational Strategy

Operations Processes

Performance Analysis

Performance Metrics

Policy Development

Pre-Sales

Procedure Development

Product Development

Product Engineering

Product Planning

Product Support

Professional Services

Project Evaluation

Project Lifecycle

Project Management Certification

Project Management Professional (PMP)

Project Management Software

Project Schedule

Project Tracking

Project/Program Management

Quality Metrics

Reference Verification

Requirements Management

Resource Management

Revenue Growth

Revenue Recognition

Revenue/Sales Reporting

Risk

Safety/Work Safety

Sales

Sales Management

Security Software

Software Engineering

Technical Support

Time Management

Trend Analysis

Rocket Software, Inc.

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role, you will coordinate multi-function, multi-vendor project teams—often spanning multiple regions—to meet aggressive but achievable deadlines while driving meaningful customer outcomes. A strong technical background in one or more focus areas—such as infrastructure modernization, application modernization, process modernization, hybrid cloud deployments, microservices architecture, or enterprise-wide DevOps—is key. You’ll leverage this expertise to define project objectives, outline detailed delivery plans, and ensure alignment with customers business goals. Throughout the project lifecycle, you will collaborate with diverse stakeholders, including consultants, software engineers, end users, sales teams, and senior leadership, while maintaining transparency, accountability, and clear communication. As part of the Rocket team, you will embrace and exemplify our core values of Empathy, Humanity, Trust, and Love, ensuring a customer-centric approach in every interaction. You’ll partner with colleagues to continually refine best practices and methodologies, promoting a culture of innovation and continuous improvement. Ultimately, you will play a pivotal role in delivering high-value solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success. Key Duties and Responsibilities: Project Delivery Excellence & Customer Experience + Oversee the entire project lifecycle for large, high-risk, and often multi-region initiatives—managing timelines, deliverables, and quality standards to meet aggressive yet achievable deadlines. + Define and document clear project scope and objectives, preventing scope creep by continuously aligning all stakeholders with the project’s goals and deliverables. + Utilize Rocket’s project management framework to optimize workflows, accelerate time to value, and ensure customer-centric outcomes. + Coordinate requirement-gathering sessions, project kickoff meetings, status updates, and review meetings, maintaining transparency and alignment between internal teams and external clients. + Act as the primary interface with customers, forging trust-based relationships grounded in Rocket’s core values of Empathy, Humanity, Trust, and Love. + Monitor project risks and proactively address any challenges, conflicts, or schedule deviations to maintain project momentum and a positive customer experience. Revenue Optimization & Portfolio Management + Collaborate with internal and customer stakeholders to match project resources, schedules, and financial parameters with contractual requirements. + Maintain transparent communication to set clear expectations around timelines, scope, and any potential risks affecting delivery or cost. + Provide reliable financial forecasts to management, adjusting as necessary based on evolving project scopes and timelines. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio. + Lead or support early qualification and opportunity assessment for significant modernization projects, ensuring alignment with Rocket’s strategic objectives. + Maintain a well-rounded portfolio of customer engagements, balancing priorities and resource allocations to maximize both revenue potential and customer satisfaction. Operational Excellence & Process Transformation + Implement and continuously improve standardized policies, procedures, and best practices that support consistent, high-quality project delivery. + Track key performance indicators (KPIs) and analyze project data to identify trends, address inefficiencies, and enhance operational effectiveness. + Use data-driven insights to inform decision-making, refine delivery approaches, and recommend process optimizations that reduce complexity, cost, and time-to-market. + Establish clear governance structures and reporting processes, providing stakeholders with real-time visibility into project progress, financial health, and risk status. + Drive continuous improvement initiatives that reinforce Rocket’s commitment to innovation, operational excellence, and delivering transformative customer outcomes. Cross-Functional Collaboration + Partner with Account Executives during project delivery to keep them informed on progress, collaborate on customer challenges, and seek their support in resolving key issues. + Collaborate with Product Development to align project execution with the product roadmap. + Work closely with Customer Success Management, Product Engineering, and Delivery Engineering to ensure seamless customer engagements. + Facilitate communication between technical and business stakeholders, driving alignment on project goals and priorities. Qualifications: Required Qualifications + 12+ years of progressive project management experience, preferably with enterprise-scale portfolios in a professional services organization of a software company (or equivalent related experience). + 6+ years leading senior-level customer-facing project managers in a strategic or operational leadership role. + Proven track record of driving revenue growth and business transformation through project delivery in a software, SaaS, or enterprise software environment. + Experience in cross-functional collaboration within SaaS companies, enterprise software organizations, or consulting environments, working across teams to align project goals and ensure successful delivery. Preferred Qualifications + Additional certifications and/or experience in Agile methodologies helpful but not required. Education: + Bachelor’s degree in Business Administration, Project Management, a related field, or equivalent experience. + Project management certification (PMP, PgMP, PRINCE2). Skills and Competencies: Leadership and Collaboration + Executive-level communication skills. + Transformational leadership with a focus on operational excellence. + Expertise in cross-functional collaboration and stakeholder management. Project Delivery and Strategy + Resource optimization and portfolio management. + Advanced project planning and risk management. + Process improvement and change management expertise. + Focus on accelerating time-to-value through efficient delivery. Financial and Operational Acumen + Strong understanding of revenue recognition principles. + Experience in financial management, budgeting, and performance monitoring. + Ability to analyze and address complex operational challenges. Collaboration Network + Delivery Engineering + Sales and Pre-Sales teams + Support & Product Development + Customer Success + Customer stakeholders Communication Requirements + Maintain regular communication with PMO management and cross-functional teams. + Provide ad-hoc updates on critical project milestones and revenue recognition status. Travel Requirements: <25% Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote . Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Senior Project Manager (Professional Services)

PRINCE2

Willing to Travel

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Hybrid Engineering Jobs in Douglas, AK

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