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Overview:
Are you looking to make a difference in healthcare? Look no further!  MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you.   Facility: Novant Health Imaging Ballantyne Location: 14215 Ballantyne Corporate Pl #140, Charlotte, NC 28277 Position Type: Full TimeWork Schedule Details: 3 days, 12 hour shifts 7am-7pm (Including Saturday, Sunday)

Responsibilities:
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.

Qualifications:
Education:<ul><li dir="auto">High School Diploma or equivalent</li></ul>Prior Experience:<ul><li dir="auto">0 - 2+ years of experience working in a customer support role or hospitality field</li></ul>Special Qualifications:<ul><li dir="auto">Strong customer service background and focus</li><li dir="auto">Professional written and verbal communication skills</li><li dir="auto">Working knowledge and ability to perform accurately and efficiently on computer</li><li dir="auto">Demonstrated ability to multi-task</li><li dir="auto">Ability to work in a fast-paced environment</li></ul>Preferred Skills/Experience:<ul><li dir="auto">Experience working in a physician practice or other type of medical services office</li><li dir="auto">Knowledge of medical terminology</li><li dir="auto">Prior patient collections experience in a medical setting</li><li dir="auto">Medical records experience</li><li dir="auto">Bachelor’s Degree</li></ul>

Company Message:
<div>About MedQuest Imaging  </div><div>Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.  </div><div> </div><div>Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit <a href="https://mqimaging.icims.com/proxy/classic-data/classic-data-spa/export/profile/www.MQImaging.com" target="_blank" rel="noopener">www.MQImaging.com</a>. </div>

MedQuest draws upon its deep operational experience and industry knowledge to deliver high-quality, cost-effective imaging services to patients and increased market share and financial performance for its hospital and health system partners. MedQuest provides full turnkey outpatient imaging center joint venture (JV) and management, including daily operations management, marketing, billing and collections, center development and all financial and other support functions. Having worked with health systems for decades, MedQuest understands how to optimize multi-site imaging networks for success Our Commitment MedQuest strives to provide the best service, quality, care and value in diagnostic imaging, with a deep belief in treating patients exactly how we would like our family and loved ones to be treated. We support our high level of quality with state-of-the-art equipment, expertly trained staff and proven, reliable processes. We work to continually raise the bar in each of these areas to ensure outstanding quality. Our mission is to improve the health of their communities, one person at a time. We seek to fulfill this mission by focusing on our core values: diversity and inclusion, teamwork, personal integrity, courage, compassion, innovation, agility and operational excellence. Our Operations MedQuest is the nation’s leading outpatient imaging partner to hospitals and health systems across the nation. MedQuest owns, operates and/or manages: A network of nearly 50 freestanding outpatient imaging centers A fleet of mobile MRI units, mobile mammography units and mobile ultrasound units

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Patient Coordinator MedQuest Associates LLC

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