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The Administrative Assistant will support Bedrock's leadership team with day-to-day executive operations, including managing schedules, coordinating communications, organizing internal documentation, preparing materials, and supporting the overall administrative needs of leadership. This opportunity is designed for individuals with strong administrative and organizational skills who want to contribute to a healthcare-forward mission while gaining hands-on experience supporting executive-level operations within a regulated nonprofit environment.

<p><strong>Who We Are</strong></p><p>Bedrock Health Group is a 501(c)(3) healthcare organization focused on building stronger administrative, compliance, and operational infrastructure for healthcare providers. Our work is designed to help providers improve readiness, maintain continuity, navigatecomplex administrative environments, and strengthen long-term sustainability. Bedrock supports provider access, ongoing operations, administrative recovery, and mission-aligned support for organizations serving communities with real healthcare access needs. </p><p><strong>What This Position Is For</strong></p><p>Bedrock Health Group is seeking an Administrative Assistant (Volunteer) to support organizational leadership with scheduling, correspondence, internal coordination, and executive operations. This opportunity is designed for individuals with strong administrative and organizational skills who want to contribute to a healthcare-forward mission while gaining hands-on experience supporting executive-level operations within a regulated nonprofit environment. </p><p>This is a structured opportunity for individuals who want real-world exposure to executive operations, organizational administration, and the behind-the-scenes coordination that keeps a mission-driven healthcare organization moving forward. </p><p><strong>Position Summary</strong></p><p>The Administrative Assistant will support Bedrock's leadership team with day-to-day executive operations, including managing schedules, coordinating communications, organizing internal documentation, preparing materials, and supporting the overall administrative needs of leadership. This role requires someone who is highly organized, detail-oriented, discreet, and comfortable managing multiple priorities in a fast-moving environment. </p><p>This role is centered on internal executive support and does not involve direct client, patient, or provider-facing responsibilities, nor access to protected or personally identifiable information. </p><p>This position is ideal for someone who wants to build experience in executive administration, organizational operations, or nonprofit leadership support within a healthcare environment. </p><p><strong>Key Responsibilities</strong></p><ul><li>Support leadership with scheduling, calendar management, and meeting coordination </li><li>Assist with drafting, organizing, and managing internal and external correspondence </li><li>Help prepare meeting agendas, briefing materials, notes, and follow-up action items </li><li>Maintain organized internal files, records, and executive documentation </li><li>Support coordination between leadership and internal teams, volunteers, and external contacts </li><li>Assist with tracking leadership priorities, action items, and key deadlines </li><li>Help prepare presentations, reports, and internal communications for leadership review </li><li>Support the planning and logistics of internal meetings and organizational initiatives </li><li>Assist with special projects and administrative tasks tied to Bedrock's organizational development and growth </li><li>Help ensure that leadership operations run smoothly, efficiently, and in alignment with organizational priorities </li></ul><p><strong>What You Will Gain</strong></p><ul><li>Hands-on administrative operations experience within a healthcare-focused nonprofit </li><li>Exposure to organizational leadership, administration, and executive-level operations in a regulated environment </li><li>Practical experience supporting high-level decision-making and organizational coordination </li><li>Opportunity to strengthen administrative, communication, and organizational management skills </li><li>Resume-building experience relevant to executive administration, healthcare administration, nonprofit management, operations, and organizational leadership </li><li>Mentorship and direct exposure to strategic healthcare development and organizational growth </li><li>Experience that supports preparation for careers in executive administration, operations management, or nonprofit leadership </li></ul><p>Location </p><p><strong>Remote</strong></p><p>This is a remote volunteer opportunity, making it accessible to professionals and early-career individuals seeking meaningful executive operations and administrative experience from anywhere. </p><p>Qualifications </p><p>Required </p><ul><li>Prior experience in administrative support, executive assistance, or organizational coordination </li><li>Exceptional organizational skills with the ability to manage schedules, priorities, and multiple tasks simultaneously </li><li>Strong written and verbal communication skills </li><li>High level of discretion, professionalism, and attention to detail </li><li>Ability to work independently, anticipate needs, and follow through on action items </li><li>Comfortable managing correspondence, documentation, and scheduling on behalf of leadership </li><li>Interest in healthcare administration, nonprofit operations, or organizational development </li></ul><p><strong>Preferred</strong></p><ul><li>Experience supporting senior leadership, executives, or organizational directors </li><li>Current graduate student, recent graduate, or working professional with relevant experience </li><li>Coursework or background in business administration, healthcare administration, public health, public administration, organizational development, or related fields </li><li>Familiarity with scheduling and productivity tools (e.g., Google Calendar, Microsoft Outlook, Zoom, Slack, Asana, or similar) </li><li>Experience preparing briefing materials, agendas, reports, or executive correspondence </li><li>Interest in healthcare operations, nonprofit development, or mission-driven organizational growth </li></ul><p><strong>Time Commitment</strong></p><ul><li>Flexible volunteer schedule with a minimum of 3–5 hours per week based on leadership needs and candidate availability </li><li>Ideal for working professionals, graduate students, or early-career individuals looking to gain experience alongside other commitments </li></ul><p><strong>Who Should Apply</strong></p><p>This opportunity is best suited for individuals who are serious about gaining real exposure to executive operations and organizational administration within a healthcare nonprofit. We encourage applications from: </p><ul><li>working professionals with administrative or executive support experience </li><li>graduate students </li><li>recent graduates </li><li>aspiring executive administrators or operations professionals </li><li>individuals exploring careers in administrative support, healthcare administration, nonprofit management, or organizational leadership </li></ul><p><strong>Application Process</strong></p><p>To apply, please submit: </p><ul><li>your resume </li><li>a short statement of interest explaining why you are interested in this opportunity </li><li>any relevant administrative, writing, or professional samples if available </li></ul><p>Applications will be reviewed on a rolling basis.</p>

Bedrock Health Group

Administrative Assistant (Volunteer)

Administrative Management

Administrative Skills

Business Administration

Calendar Management

Communication Skills

Detail Oriented

Document Management

Documentation

Executive Assistant Skills 

File Maintenance

Follow Through

Google Apps

Healthcare

Healthcare Administration

Healthcare Providers

Leadership

Logistics

Mail Processing

Mentoring

Microsoft Outlook

Multitasking

Nonprofit

Operations Management

Organizational Development/Management

Organizational Skills

Plan Meetings

Presentation/Verbal Skills

Public Administration

Public Health

Schedule Development

Slack

Sustainability

Time Management

Writing Skills

IRecruitee

FULL_TIME

This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: People Programs Lead – People Services</b> </p><p><b>Fully Remote: </b>candidates in Eastern or Central Time Zones<br/><b>Required:</b> Bachelor's Degree and experience in program coordination, talent development, training, and/or education<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p><p> <br/><b>About the Role: </b>The People Programs Lead is responsible for the successful planning, coordination, execution, and measurement of enterprise People Services programs. This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. This position serves as the operational engine behind People Services initiatives ensuring programs are effectively scheduled, communicated, and executed, while continuously improving program quality and participant experience. The People Programs Lead plays a critical role in scaling programs to support organizational growth and foster alignment with IOA’s culture and strategic priorities.</p><p/><p><b>Key Responsibilities: </b></p></div><div><p>Program Planning & Execution </p></div><div><ul><li><p>Successfully manage all aspects of assigned People Services programs, including planning, coordination, execution, and follow-up </p></li></ul></div><div><ul><li><p>Develop, maintain, and execute a master schedule/calendar for all programs, ensuring alignment across initiatives and audiences </p></li></ul></div><div><ul><li><p>Build and manage detailed program project plans, tracking milestones, timelines, and deliverables </p></li></ul></div><div><ul><li><p>Coordinate program logistics including scheduling, participant enrollment, materials, and delivery format (in-person, virtual, hybrid) </p></li></ul></div><div><p>Participant Experience & Program Delivery </p></div><div><ul><li><p>Manage end-to-end participant experience, including communications, registration, confirmations, and follow-up </p></li></ul></div><div><ul><li><p>Ensure consistency and quality across all program experiences, identifying opportunities to enhance engagement and effectiveness </p></li></ul></div><div><ul><li><p>Partner with facilitators and content owners to ensure seamless delivery of programs </p></li></ul></div><div><ul><li><p>Support or lead facilitation for select programs as needed </p></li></ul></div><div><p>Communications & Program Promotion </p></div><div><ul><li><p>Develop and execute communication and marketing plans for programs in partnership with Marketing & Communications </p></li></ul></div><div><ul><li><p>Build awareness and engagement across IOA through timely and effective communication </p></li></ul></div><div><ul><li><p>Create and distribute program-related materials, updates, and resources </p></li></ul><p>Learning Systems & Program Operations </p></div><div><ul><li><p>Execute the setup, coordination, and tracking of programs within our LMS </p></li></ul></div></div><div><div><ul><li><p>Partner with training and development to ensure learning experiences are accurately implemented, delivered and/or reflected within the system </p></li></ul></div><div><ul><li><p>Maintain data accuracy and consistency for all program-related activity and reporting </p></li></ul></div><div><ul><li><p>Collaborate to continuously enhance how systems and tools support scalability, reporting, and participant experience </p></li></ul></div><div><p>Data, Reporting & Continuous Improvement </p></div><div><ul><li><p>Track enrollment, completion, and program effectiveness metrics </p></li></ul></div><div><ul><li><p>Prepare and distribute program reports, dashboards, and insights for stakeholders </p></li></ul></div><div><ul><li><p>Gather participant feedback and evaluate program outcomes </p></li></ul></div><div><ul><li><p>Identify trends and recommend improvements to enhance program impact and scalability </p></li></ul></div><div><p>Partnerships & Stakeholder Collaboration </p></div><div><ul><li><p>Serve as primary point of contact for external vendors related to program delivery and logistics </p></li></ul></div><div><ul><li><p>Coordinate scheduling and delivery expectations </p></li></ul></div><div><ul><li><p>Partner with key stakeholders:  </p></li></ul></div><div><ul><li><p>People Services Leadership & Business Partners </p></li></ul></div><div><ul><li><p>Training & Development </p></li></ul></div><div><ul><li><p>People Analytics </p></li></ul></div><div><ul><li><p>Maintain strong relationships to ensure alignment and successful program execution </p></li></ul></div><div><p>Operational Excellence & Process Improvement </p></div><div><ul><li><p>Standardize processes, tools, and workflows across programs to support efficiency and scalability </p></li></ul></div><div><ul><li><p>Maintain and improve systems used for program tracking, scheduling, and reporting </p></li></ul></div><div><ul><li><p>Proactively identify and implement process improvements to enhance effectiveness and reduce administrative burden </p></li></ul></div></div><div><div><p>Other Responsibilities </p></div><div><ul><li><p>Maintain frequent, transparent communication regarding workload, priorities, and program status </p></li></ul></div><div><ul><li><p>Deliver outstanding service, ensuring responsiveness and proactive support for leaders and participants </p></li></ul></div><div><ul><li><p>Demonstrate a strong alignment with IOA core values and IOA behaviors contributing to a positive team culture </p></li></ul></div><div><ul><li><p>Perform other duties as assigned </p></li></ul></div><div><p/></div><div><p><b>Qualifications and Experience: </b></p></div><div><ul><li><p>Bachelor’s degree (required). Preferred in Human Resources, Organizational Development, Business, Communications, Education or related field</p></li></ul></div><div><ul><li><p>5+ years of experience in program coordination, talent development, training, or related fields </p></li></ul></div><div><ul><li><p>Strong experience managing multiple projects or programs simultaneously </p></li></ul></div><div><ul><li><p>Excellent organizational, project management, and time management skills </p></li></ul></div></div><div><div><ul><li><p>Exceptional interpersonal and communication skills </p></li></ul></div><div><ul><li><p>Experience working with learning management systems (LMS), reporting tools, and Microsoft Office Suite, with experience leveraging Workday to support program execution, tracking, and reporting preferred. </p></li></ul></div><div><ul><li><p>Ability to bring structure, organization, and consistency across multiple programs </p></li></ul></div><div><ul><li><p>Strong attention to detail while managing multiple priorities </p></li></ul></div><div><ul><li><p>Ability to analyze data and translate insights into actionable recommendations </p></li></ul></div><div><ul><li><p>Strong collaboration skills with the ability to work across functions and levels of the organization </p></li></ul></div><div><ul><li><p>Energetic self-starter with a strong work ethic and commitment to excellence </p></li></ul></div><div><ul><li><p>Positive, service-oriented mindset with a focus on continuous improvement </p></li></ul></div><div><p> </p></div><p><b>What We Offer:</b> </p><ul><li><p>Competitive salaries and bonus potential </p></li></ul><ul><li><p>Company-paid health insurance </p></li></ul><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul><ul><li><p>401K with employer match </p></li></ul><ul><li><p>Professional growth and career progression opportunities </p></li></ul><ul><li><p>Respectful culture and work/family life balance </p></li></ul><ul><li><p>Community service commitment </p></li></ul><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul><p> <br/><b>What to Expect (Application Process):</b> </p><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $70,000.00 - $85,000.00 annually, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><p><b>Summary</b></p> The People Programs Lead is responsible for the successful planning, coordination, execution, and measurement of enterprise People Services programs. This role partners closely with leadership, internal teams, and external vendors to deliver high-quality, consistent experiences across talent development, leadership development, culture initiatives, employee engagement, onboarding, and performance management programs. This position serves as the operational engine behind People Services initiatives ensuring programs are effectively scheduled, communicated, and executed, while continuously improving program quality and participant experience. The People Programs Lead plays a critical role in scaling programs to support organizational growth and foster alignment with IOA’s culture and strategic priorities.

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Administrative Assistant (Volunteer) Bedrock Health Group

People Programs Lead - People Services Insurance Office of America

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