SkillRequired / DesiredAmountof ExperienceWindows Active Directory and Azure AD Identity Administration experienceRequired4YearsPowerShell Scripting experienceRequired2YearsMicrosoft Exchange Online Support experienceRequired2YearsMS Teams & OneDrive - troubleshooting user access from the backend - authentication, permissions, licensingRequired2YearsNetworking - DNS, DHCP, IP protocols, troubleshooting access to network resources as it relates to connectivityHighly desired2YearsFile Access and Recovery - Experience recovering files with VSS and and recovering files from backupHighly desired1YearsInformation SecurityHighly desired1YearsDocumentation ProficiencyDesired1YearsExceptional communication skills required as candidate will heavily interact w/technical team and end users for support issuesRequiredBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Under the guidance of DOIT, the resource in this role: Creates and maintains user identities; allocates enterprise licenses, administers secure user access to AD and Azure secured shared resources for Executive Branch agencies; ensures access is compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc.