CONTRACTOR

CRAWL_WRAP

UNKNOWN

The Training Specialist collaborates with internal teams and external participants to assess training needs, create training materials, facilitate virtual and in-person training sessions and provide ongoing support. Responsibilities may also include maintaining training documentation, tracking participation and performance metrics, supporting onboarding initiatives and assisting with process improvement.

TCI has an immediate need for aSystems Training Specialist in Frankfort, KY.This is not a C2C opportunity. This is Contract opportunity with annual renewal potential. NOTE: This position is remote/hybrid traveling to onsite locations throughoutthe Commonwealth of Kentucky. CANDIDATE MUST BE A RESIDENT OF KENTUCKY. SUMMARY The Training Specialist will be responsible for developing, coordinating and delivering training programs. The Training Specialist collaborates with internal teams and external participants to assess training needs, create training materials, facilitate virtual and in-person training sessions and provide ongoing support.Responsibilities may also include maintaining training documentation, tracking participation and performance metrics, supporting onboarding initiatives and assisting with process improvement. RESPONSIBILITIES<ul><li style="margin:0in">Educate healthcare organizations while proactively managing those relationships to ensure long-term value and satisfaction.</li><li style="margin:0in">Develop, coordinate and deliver training programs for healthcare providers and internal team members.</li><li style="margin:0in">Conduct virtual and in-person training sessions, webinars and workshops for new and existing participants.</li><li style="margin:0in">Create and maintain training materials, user guides, presentations and standard operating procedures (SOPs).</li><li style="margin:0in">Assess training needs and identify opportunities to improve user understanding and the adoption of the Client'sservices.</li><li style="margin:0in">Monitor training participation, collect feedback and track performance metrics to evaluate training effectiveness.</li><li style="margin:0in">Ensure training content aligns with organizational policies, HIPAA requirements and data privacy standards.</li><li style="margin:0in">Host educational briefings, product demonstrations, and user engagement sessions tailored to varying stakeholder roles (C-suite, clinical, IT).</li><li style="margin:0in">Produce reports and presentations highlighting training efforts and participant feedback.</li></ul><ul><li style="margin:0in">Support troubleshooting efforts by escalating user issues and coordinating with appropriate internal teams when necessary.</li></ul>REQUIREMENTS<ul><li style="margin:0in">Bachelor’s degree in healthcare administration, public health, business or a related field.</li><li style="margin:0in">Minimum 3 years of experience in training, healthcare operations, customer support or health information technology (IT).</li><li style="margin:0in">Proven ability to explain complex information in a clear and understandable way.</li><li style="margin:0in">Strong verbal and written communication skills.</li><li style="margin:0in">Strong understanding of the healthcare delivery systems in Kentucky.</li><li style="margin:0in">Knowledge of health IT systems, electronic health records (EHRs), and data exchange standards preferred.</li><li style="margin:0in">Ability to work independently in a remote setting with regular in-state travel (valid driver’s license required).</li></ul>

<div>
<h4>Since 1988, Technology Consulting Inc. has provided information systems and consulting services to a variety of organizations across the United States. We concentrate on IT staffing with deep roots in government contract opportunities across all technology platforms. Our team is committed to aligning leading edge knowledge of information systems, processes and people to ensure practical success along with customer satisfaction. Whether you are a skilled professional looking for your next career or an organization in need of experienced talent, we can help!</h4>
</div>

Technology Consulting Inc

Systems Training Specialist

Communication Skills

Customer Acquisition

Customer Escalations

Documentation

Driver's License

HIPAA (Health Insurance Portability and Accountability Act)

Health Education

Health Information Technology

Healthcare

Healthcare Administration

Healthcare Customer Service

Healthcare Providers

Identify Issues

Information Technology & Information Systems

Medical Record System

Needs Assessment

Onboarding

Operational Support

Performance Analysis

Performance Metrics

Presentation/Verbal Skills

Process Improvement

Product Demonstration

Public Health

Relationship Management

Reporting Skills

Standard Operating Procedures (SOP)

Technical Support

Training Program

Training/Teaching

Training/Teaching Materials

User Documentation

Webinar

Willing to Travel

Writing Skills

FEED

Our mission-driven team thrives on service, integrity, and results empowering you to make a meaningful impact while building a successful career. At Compass Business Group, we help protect families, teams, and small businesses through supplemental insurance solutions.

YEAR

<h3>Insurance Sales Representative (Remote/Hybrid | Local Territory)</h3>Company: Compass Business Group Compensation: $75,000$95,000 per year (Draw Pay + Commission + Bonuses) Schedule: MondayFriday, occasional weekends as needed Employment Type: Full-Time | Independent Contractor<hr/><h3>About Us</h3>At Compass Business Group, we help protect families, teams, and small businesses through supplemental insurance solutions. Our mission-driven team thrives on service, integrity, and results empowering you to make a meaningful impact while building a successful career.If you're an EMT, firefighter, or public safety professional, you already know what it means to serve others under pressure. That same courage and commitment can translate into a rewarding new path in insurance sales.<hr/><h3>What You'll Do</h3><ul><li>Build and maintain strong relationships with local business owners and clients </li><li>Conduct in-person consultations and engaging group presentations (1100+ attendees) </li><li>Manage your schedule, appointments, and follow-ups with professionalism </li><li>Collaborate with a supportive team while driving your own success </li><li>Achieve goals through consistent effort, service, and initiative </li></ul><hr/><h3>What We Offer</h3><ul><li>Comprehensive training & mentorship no prior sales experience required </li><li>Weekly draw pay, plus commissions, bonuses, and incentive programs </li><li>Leadership and advancement opportunities for high performers </li><li>Incentive trips, cash bonuses, and stock programs </li><li>Flexible schedule once your client base is established </li><li>A collaborative, purpose-driven culture where your work truly matters </li></ul><hr/><h3>Who You Are</h3><ul><li>Motivated by purpose, performance, and helping others </li><li>Professional, confident, and resilient under pressure </li><li>Excellent communicator comfortable presenting to individuals and groups </li><li>Licensed in Health & Life Insurance (or willing to obtain we reimburse licensing costs!) </li><li>EMT or firefighter experience is a strong plus </li></ul><hr/><h3>Why Join Compass</h3>At Compass Business Group, we believe that courage and compassion are the foundation of great careers. You'll have the freedom to grow your income, the support to master your craft, and the opportunity to make a lasting difference in your community.? Apply today to start protecting families and businesses while building a career that rewards service, purpose, and performance. Learn more:<a href="https://www.compass-fhl.com/" rel="nofollow">https://www.compass-fhl.com/</a><div></div><div></div>

The Compass Business Group

Insurance Sales Representative (Remote/Hybrid | Local Territory)

Calendar Management

EMT-Paramedics

Firefighting

Healthcare Reimbursement

Incentive Programs

Insurance

Insurance Sales

Leadership

Licensing

Public Safety

Schedule Development

Small Business

Team Player

AcquireTM

Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Work From Home

Life Insurance

ADAPTED_NOW

Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.

Position Description & Qualifications The Army PPB BOS program is seeking a 100% Remote Information Specialist to lead documentation and knowledge management for software development teams. The candidate shall own the creation, organization, and maintenance of system documentation, knowledge bases that support developers, testers, and government stakeholders. In this role, you will: + Develop, maintain and continuously improve project documentation, including user guides, admin guides, test plans, release notes, SOP, user acceptance test cases + Work closely with developers, testers, and product owners to capture technical details and translate them into clear, accurate documentation + Design and maintain a structured knowledgebase to ensure project information is easy to find and traceable + Participate as a collaborative team member in Agile lifecycle and activities + Be expected to complete tasks in a fast-paced, results driven environment. To be successful in this role, you will have: + US citizenship + An Active DoD Secret clearance + A Bachelor’s degree in Computer Science, Information Systems, or relevant field + 3 years of documentation and knowledge management experience in supporting software development + Demonstrated experience creating and maintaining technical documentation + Experience organizing and managing large volumes of information, including developing logical structures, file/metadata file, etc. + Strong written and verbal communication skills with attention to details and consistency + The ability to travel up to 10% of the time. Additional desired experience and skills: + Experience supporting Army or DoD programs, especially in budgeting, analytics or business operations environments. + Familiarity with collaboration tools, like Jira and Confluence. + Experience with software development concepts and Agile methodologies + Experience with software testing including developing test cases, conducting software testing, documenting results, and other required testing activities. + Experience creating government acceptance test cases. If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Hybrid IT Jobs in Frankfort, KY

Resume Resources

Get noticed by top employers!

Hybrid IT Jobs in Frankfort, KY

Systems Training Specialist Technology Consulting Inc

Insurance Sales Representative (Remote/Hybrid | Local Territory) The Compass Business Group

Information Specialist Serco

Resume Resources