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jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Technical Support

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Description & Requirements Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC (Centers for Medicare and Medicaid Services Business Operations Support Center) client.

ACTIVE

Description & Requirements Maximus is seeking a talented Tier 1 Help Desk Specialist to provide support to their CMS BOSC (Centers for Medicare and Medicaid Services Business Operations Support Center) client.Essential Duties and Responsibilities: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure, maintain, and support desktops, laptops, printers, scanners, and other PC peripherals and related hardware, as well as remote access devices. - Install and support a variety of PC operating systems. - Diagnose, resolve, and follow up on issues relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom may be at remote offices or home office users. - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s), or on-line documentation repository. - Assist in troubleshooting advanced technical issues within the network and telecommunications environments, especially as they relate to problems at the workstation level. - Serve as a technical liaison to project managers as needed. - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations. - Perform other duties as may be assigned by management.Project Specific Essential Duties and Responsibilities: - Diagnose, resolve, and follow up on issues relating to various user concerns - Provide remote support and resolve issues for users whom may be at remote offices or home office users - Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository - Assist in troubleshooting advanced technical issues within the network and telecommunications environments - Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations - Identify areas deserving attention in the technical support environment, and consult with management - Ensure tickets are accurately documented and resolved in a timely manner - Work within the team framework created by management and work with team members on assigned projects - Work tasks as assigned which include but not limited to email, chat, ticketing system, and all applicable queues. Project Specific Background & Experience Required: - 0-1 years of experience- May have additional training or education in area of specialization - Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies - Experience with and/or ability to use call center telephony equipment - Experience in customer support or call center support - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) - Government experience preferred - Strong verbal and written communication skills - Strong analytical and problem-solving skills - Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences - Highly detail-oriented, organized, timely, and customer service-oriented - Ability to work well independently and in a team setting - Adaptable, flexible and able to deal with ambiguity and change - Excellent oral and written communication and customer service skills - Excellent attention to detail and good analytical skills Minimum Requirements - High School diploma or equivalent with 0-2 years of experience. - May have additional training or education in area of specialization. - Works on assignments that are routine in nature, with responsibilities easily learned on the job. - Acquires job skills and learns applicable policies and procedures to complete routine tasks. - Able to read, understand & perform assignments within prescribed guidelines. - Communicates routine information in a clear and accurate way with internal & external contacts. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 17.75 Maximum Salary $ 21.00 <ul><li/></ul><a href="https://ars2.equest.com/?response_id=880399678a64423668adf2a9e540a111" rel="nofollow"></a>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

IT Help Desk Tier 1 REMOTE

equestftpin

Software Engineer

You have at least 7 years of experience in a technical role supporting and/or designing cloud-based technologies as a senior-level software engineer OR a Bachelor’s Degree in Computer Science, Information Systems, or similar discipline including at least 5 years of similar industry experience. This robust software allows them competitive advantages within the Alternative Investments industry which continues to evolve and provides exciting opportunities for individuals to learn new skills, administer new tools, and grow their career.

Salary

YEAR

, a division of UMB Bank n.a. The UMBAlternative Investments - Support team provides support to the development of the software used by our Fund Accountants, external Alternative Investment client teams, and Investors to manage the investment portfolio. This robust software allows them competitive advantages within the Alternative Investments industry which continues to evolve and provides exciting opportunities for individuals to learn new skills, administer new tools, and grow their career. As a Senior Software Engineer , you will be providing full-stack development support and enhancements for UMB’s Alternative Investments web applications including various other applications. You will work closely with the team to design and build enterprise-level solutions. You will look for ways to assist in improving development efficiency and implementing best practices. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by IT leadership. This role is hybrid (2 days on-site) for candidates in the Kansas City, MO and Ogden, UT metropolitan areas and open to qualified remote candidates outside of the Kansas City/Ogden area but only within the US. _How you’ll spend your time:_ + Assist in the design and implementation of cloud-based architecture including influencing the system architecture and platform design for multiple products/verticals. + Deliver high-availability services and/or create responsive, performant, and maintainable websites including building scalable solutions in a cloud-based infrastructure using common design patterns and principles. + Become a domain expert on the Alternative Investments business and systems. + Assist in driving the team’s technical strategy and direction including implementation of key coding principles. + Provide mentorship to members of the team and help foster a learning environment. _We’re excited to talk with you if:_ + You have at least 7 years of experience in a technical role supporting and/or designing cloud-based technologies as a senior-level software engineer OR a Bachelor’s Degree in Computer Science, Information Systems, or similar discipline including at least 5 years of similar industry experience. + You have at least 2 years of experience in cloud technologies such as AWS or Azure including experience implementing cloud-based solutions using Serverless, Containers, Observability, and Security. + You have in-depth experience using API’s or GraphQL to serve data to a web application utilizing core front-end technologies such as React.js and/or Angular. + You have strong experience with Node.js for back-end development. + You have experience with relational (PostgreSQL) and non-relational databases (DynamoDB), and comfortable with writing SQL and NoSQL queries. + You have working knowledge of Terraform, CI/CD or DevOps. _Bonus Points If:_ + You have experience building microservices applications. + You have worked in an event driven architecture and/or with domain driven design. + You have experience using terraform with GitHub actions. Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position. Deadline to apply: May 7, 2025 Compensation Range: $83,200.00 - $178,800.00 _The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _talentacquisition@umb.com_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy_Notice_for_California_Candidates_Original_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._ _Who we are_ We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB_Tuce_Book_Original_file.pdf) Check out the road to a career at UMB

UMB Bank

Sr. Software Engineer (Remote / Hybrid)

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INTEGRATED

Attorney

It requires managing contested foreclosures, pleadings, hearings, and client communication, making it vital to the firm's litigation services in the state. Senior Associate Attorney who is a motivated self-starter to be responsible handling Indiana foreclosure matters for the firm.

<div><div><div>Sr Associate Attorney / Hybrid RemoteIndianapolis, IN $125,000 – $145,000 + Bonus + Full Benefits + Paid RelocationSenior Associate Attorney who is a motivated self-starter to be responsible handling Indiana foreclosure matters for the firm. Responsibilities will also include management of staff and the office with opportunities for Client Development as well.This role plays a central part in the firm's Indiana foreclosure practice, overseeing legal matters from initiation through resolution. It requires managing contested foreclosures, pleadings, hearings, and client communication, making it vital to the firm's litigation services in the state.Duties & Responsibilities:<ul style="margin-top:0in"><li>Preparation, review, and approval of foreclosure related pleadings.</li><li>Handle all aspects of foreclosure matters including contested foreclosures.</li><li>Participation in mediations, depositions, telephonic hearings, in-person hearings.</li><li>Regular client meetings/updates.</li><li>Other duties and special projects as assigned. </li></ul>Requirements:<ul style="margin-top:0in"><li>Juris Doctorate.</li><li>Member in good standing with of the State of Indiana Bar ­­­­</li><li>8+ years minimum work experience handling Indiana foreclosures</li><li>Ability to manage and prioritize large caseload.</li><li>Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via client systems, e-mail, and phone).</li><li>Provides exceptional client service.</li><li>Identifies and resolves problems in a timely manner.</li><li>Conscientious with respect to work completion, deadlines, time management and attendance.</li><li>Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.</li><li>Excellent problem solving and organizational skills.</li></ul>This position is on-site/hybrid in the Indianapolis metro area.</div></div></div>

Jamie Grayem

Sr Associate Attorney / Hybrid Remote

Top Echelon

IT Procurement

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. The IT Procurement team works closely with the business (IT and non-IT) across the enterprise to optimize the Humana’s bottom line (hard savings, contractual entitlements and restrictions, expiring contracts, software assessments, consolidating the IT supply base, alongside run-the-business initiatives).

Become a part of our caring community and help us put health first The IT Procurement team collaborates closely with the IT organization to drive strategic alignment across categorized spend; focusing on segmenting spend to guide the overall strategy, supported by our sourcing process. The IT Procurement team works closely with the business (IT and non-IT) across the enterprise to optimize the Humana’s bottom line (hard savings, contractual entitlements and restrictions, expiring contracts, software assessments, consolidating the IT supply base, alongside run-the-business initiatives). The Senior Procurement Professional (Category Manager) generates and implements efficient sourcing and category management strategies and manages the company's supply portfolio ensuring transparency of spending. The Senior Procurement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Procurement Professional is also responsible for ensuring strong alignment with, and becoming a trusted advisor to, key functional leaders. The Senior Procurement Professional will also partner with business and sourcing leadership in Humana’s business segments to drive enterprise-wide value. The Senior Procurement Professional - IT Software Category responsibilities may include: + Lead the development of category strategies based on sourcing profession best practices, including supply market analyses, Porter’s Five Forces, should-cost models, process and domain expertise + Develop risk- and probability-adjusted multi-year savings forecasts and annual savings goals + Oversee analysis of qualitative and quantitative supplier characteristics, including supplier capabilities, supplier goals and objectives, risk profile, and supplier's financial position for requisite categories + Develop multi-year sourcing pipelines that drive total value, including cost savings and supplier innovation for Humana + Drive corporate compliance to the preferred-supplier program via end-user change management and communications programs + Work closely with Procurement Operations and Corporate Payables to ensure a seamless end-to-end experience for associates + Develop and implement leading sourcing practices for environmental sustainability and supplier code of conduct + Mitigate legal and commercial risk for Humana + Ability to understand complex IT issues and initiatives and sustain communication on these topics with business and technology-savvy individuals. + Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. + Exercises considerable latitude in determining objectives and approaches to assignments. Use your skills to make an impact Required Qualifications + Bachelor's degree and/or equivalent work experience + 5+ years of IT experience, sourcing/supply chain and/or contracting experience + Outstanding communication (oral and written) and interpersonal skills, including assertiveness, courage, and the ability to influence others + Excellent relationship management skills, demonstrating mature confidence and integrity + Business analysis skills to drive and implement sourcing programs and services aligned with business partners strategies + Demonstrated ability to work autonomously, both as a lead and as a part of a team + Ability to work in a team environment to collate and act upon feedback from all levels within the business and sourcing environments + Demonstrated experience in supplier diversity, supplier code of conduct, environmental concerns, and US/international regulatory requirements + Strong financial and business acumen Preferred Qualifications + 5 years + managing complex IT contracts and relationships, technology sourcing, technology procurement or technology vendor management + Certifications such as CPSM, Six Sigma, and/or PMP + Experience with e-procurement and contract lifecycle management systems such as Coupa Sourcing, Icertis, SFDC Lightning CRM + Experience working in healthcare and /or another highly regulated industry. Additional Information Work-At-Home Requirements: To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Interview Format: As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first-round interview, you will receive an email correspondence inviting you to participate in a HireVue interview. In this interview, you will receive a set of interview questions over your phone, and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 07-31-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Humana

Senior IT Procurement

FULL_TIME

OTHER

Technical Support Representative

Here’s how we help you grow: Career Growth: Gain hands-on experience with diverse industries, platforms, and systems, with mentoring and training to build your career path. Founded in 1995, we serve tens of thousands of customers in over 6,000 locations through phone, email, chat, and social media.

Who We Are At Netfor, we deliver exceptional customer care and technical support to businesses and technology users across the U.S., Canada, Mexico, and Europe. Founded in 1995, we serve tens of thousands of customers in over 6,000 locations through phone, email, chat, and social media. Join our team to make a difference in a fast-paced, supportive environment! Why Join Netfor? This entry-level role is your launchpad to a rewarding career in customer service and technical support. Here’s how we help you grow:   Career Growth: Gain hands-on experience with diverse industries, platforms, and systems, with mentoring and training to build your career path.   Variety & Exposure: Work with over 100 applications across medical, retail, and B2B sectors.   Advancement Opportunities: We promote from within! You may receive opportunities for advancement, promotions, and special client projects.   Supportive Team: Collaborate with a great team in a process-driven environment. What You’ll Do As a Technical Help Desk Representative, you’ll provide friendly, professional support to customers via phone in our call center. You’ll follow our knowledge base articles to troubleshoot and resolve basic technical issues or escalate them to clients when needed. This is not a highly technical role—it’s about clear communication, reliability, and adhering to our proven processes.   Key Responsibilities:  <ul><li>Answer inbound customer calls and provide timely, accurate assistance.  </li><li>Use knowledge base articles to diagnose and resolve basic technical issues (e.g., point-of-sale systems, hardware, software).  </li><li>Follow step-by-step processes to guide customers or escalate issues to clients.  </li><li>Document customer interactions clearly and professionally.  </li><li>Deliver outstanding customer service to earn positive feedback.</li></ul> What We’re Looking For We’re seeking reliable, communicative candidates who thrive in a structured, process-driven role. No advanced technical expertise is required—we provide full training!   Skills & Qualifications:  <ul><li>Strong verbal and written communication skills.  </li><li>Ability to type at least 35 words per minute.  </li><li>Comfortable multitasking (talking, typing, and navigating systems).  </li><li>Reliable, punctual, and professional under pressure.  </li><li>Basic familiarity with Windows operating systems and Microsoft Office 365.  </li><li>Experience troubleshooting Windows, printers, or networking is a plus, but not required.  </li></ul>Preferred: At least one technical or customer service certification (e.g., A+, CompTIA) if other qualifications are limited. Personal Attributes:  <ul><li>Motivated and eager to learn.  </li><li>Comfortable following processes without deviation.  </li><li>Positive attitude and a team player.</li></ul>Hours & Location:  <ul><li>100% Remote (Work from Home). You must reside in a state where we are hiring (confirm on application, we will verify during onboarding should we move forward with you as a candidate).  </li><li>Dedicated work space, free from distractions and background noise. </li><li>Hours: 32–40 hours/week, 1st or 2nd shift, 5 days/week (weekends required after training).  </li><li>Training: 2–3 weeks, Monday–Friday, training is conducted on the 1st shift.  </li><li>Netfor operates 24/7, so flexibility is key!</li></ul>Computer Requirements: You must own a Windows desktop or laptop (Mac, Chromebooks, tablets, etc., are not compatible) with:  <ul><li>Operating System: Windows 10 or higher.  </li><li>RAM: 8GB or higher. 16GB or higher preferred</li><li>Processor: Intel i5 9500, Ryzen 3 3100, or better.  </li><li>Storage: SSD with 256 GB+ and at least 100GB free for updates.</li><li>USB Headset for call taking </li></ul>Strongly recommended accessories:<ul><li>Multiple screens </li><li>Keyboard and Mouse if using a laptop</li></ul>We will verify specs before any job offer. Compensation & Benefits   Starting Pay: $16.00/hour (based on experience, technical aptitude, and typing skills).   Benefits: Generous PTO (up to 76.96 hours/year in year one), 401(k), health, dental, and vision insurance. Why This Role is Perfect for You This is an entry-level opportunity for dependable individuals who excel at communication and enjoy helping others. You’ll answer calls, follow clear processes, and use our knowledge base to solve problems—no cold calling or sales involved. If you’re reliable, eager to learn, and want to kickstart a career with a growing company, we’ll train you to succeed!   How to Apply Ready to join a team that values your growth? Apply today and confirm your state of residence. We can’t wait to meet you!   Netfor is an equal opportunity employer. We currently hire in select states only (See application).  DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Netfor, Inc. participates in E-Verify.Netfor, Inc. will not sponsor applicants for work visas.Powered by JazzHR

Netfor, Inc.

Technical Help Desk Representative August 2025

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Hybrid IT Jobs in Indianapolis, IN

Maximus

UMB Bank

Jamie Grayem

Humana

Netfor, Inc.