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The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

HOUR

<p><strong>Position:</strong> US - Staffing - IT Help Desk Agent<br/><strong>Location:</strong> Portsmouth, New Hampshire and Plano TX <br/><strong>Duration:</strong> Contract<br/><strong>Job ID:</strong> LMJP00009700<br/><br/><strong>Job Overview:</strong><br/>
We are seeking up to 10 IT Help Desk Agents to join our team on a contract basis. This role involves providing technical support and assistance to end-users, ensuring smooth IT operations. The position offers a hybrid work model with some in-office presence required for specific shifts, while off-hours shifts are fully remote. Candidates must live within 50 miles of the Portsmouth, NH office and be willing to commute as needed. A strong, stable internet connection is required, with the ability to connect via Ethernet. This is a 12-month contract with the potential to extend up to 24 months based on business needs and individual performance.<br/><br/><strong>Responsibilities:</strong></p><ul><li>Provide IT support and troubleshooting for end-users.</li><li>Participate in a mandatory 3-week instructor-led training program.</li><li>Adhere to assigned shifts and maintain reliability and performance standards.</li><li>Ensure compliance with hybrid work requirements, including in-office presence for certain shifts.</li><li>Maintain a strong and stable internet connection for remote work.</li></ul><br/><strong>Qualifications:</strong><ul><li>Strong technical aptitude and problem-solving skills.</li><li>Ability to work assigned shifts, including off-hours and weekends.</li><li>Reliable internet connection with Ethernet capability.</li><li>Willingness to commute to the Portsmouth, NH office as required.</li><li>Flexibility to adapt to changing business needs and schedules.</li></ul><p><strong>About PTR Global:</strong> PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com</p><p>At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:</p><ul><li>Pay any fee to be considered for, submitted to, or selected for any opportunity.</li><li>Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.</li><li>Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.</li></ul><p><strong>Pay Range:</strong> $20/hr</p><p>The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.</p><p>If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com<br/><br/><strong>#LI-AK4</strong><br/>
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US - Staffing - IT Help Desk Agent

Banking Services

Ethernet

Help Desk

Information Systems/Technology IS/IT Administration

Information Technology & Information Systems

Interviewing Skills

Maintain Compliance

Onboarding

Privacy Controls

Problem Solving Skills

Professional Services

Technical Support

Training Program

Training/Teaching

Work From Home

YEAR

We are seeking a highly motivated and experienced Drinking Water Project Manager to lead and deliver complex water infrastructure projects that support safe, reliable, and sustainable drinking water systems. Oversee planning and design efforts for water storage infrastructure, including elevated tanks, ground storage reservoirs, and clearwells, ensuring operational efficiency and long-term reliability .

<h3>Description</h3><br/><div>Creativity. Innovation. A desire to effect positive change. That’s what it takes to work at Fuss & O’Neill – because that’s what we do for the communities in which we work: we create, innovate, and design long-lasting improvements that improve quality of life. Quality of life is also important on the job, so we’ve prioritized work-life balance by offering flexible/remote work opportunities, part-time benefits, and generous PTO. We believe that each day is an opportunity to support one another, to support our clients, and to support our communities. If you feel the same, then you’ve found your future.<br/><br/>We are seeking a highly motivated and experienced <strong>Drinking Water Project Manager</strong> to lead and deliver complex water infrastructure projects that support safe, reliable, and sustainable drinking water systems. This role is ideal for a technically strong and client-focused professional with expertise in potable water systems, water storage infrastructure, and emerging contaminants such as PFAS.<br/><br/></div><div>In this position, you will play a key role in planning, evaluating, and designing water distribution and treatment systems for municipal and industrial clients. You will help address evolving water quality challenges, navigate regulatory requirements, and implement innovative, resilient solutions that protect public health and strengthen community infrastructure. Your work will span the full project lifecycle—from source water evaluation and hydraulic modeling through design, permitting, construction, and project closeout—offering a dynamic and impactful career path.<br/><br/></div><div>This is also an opportunity to contribute to the continued growth of our drinking water practice. You will collaborate with multidisciplinary teams, mentor junior staff, and engage directly with clients and stakeholders, helping to drive both technical excellence and business development initiatives.</div><br/><h3>Key Responsibilities</h3><br/><ul><li>Lead and manage the full lifecycle of drinking water projects, including water distribution systems, storage facilities (tanks and reservoirs), booster pump stations, and treatment plants </li><li>Oversee planning and design efforts for water storage infrastructure, including elevated tanks, ground storage reservoirs, and clearwells, ensuring operational efficiency and long-term reliability </li><li>Evaluate and design treatment solutions for PFAS and other emerging contaminants, incorporating technologies such as granular activated carbon (GAC), ion exchange, and membrane systems </li><li>Conduct and supervise hydraulic modeling, system capacity analyses, water distribution master planning, and lead service line inventory and replacement programs </li><li>Perform water quality assessments and support compliance with federal and state drinking water regulations </li><li>Manage project teams, including internal staff and subconsultants, while maintaining responsibility for scope, schedule, budget, and quality </li><li>Prepare and present technical reports, plans and specifications, cost estimates, and client-facing deliverables </li><li>Coordinate with regulatory agencies and support permitting efforts, including engagement with environmental and public health stakeholders </li><li>Provide construction-phase services such as submittal review, RFIs, field observations, and startup/commissioning support </li><li>Mentor and develop junior engineering staff, fostering technical growth and knowledge sharing across the team </li><li>Build and maintain strong client relationships while supporting proposal development and strategic </li></ul><br/><h3>Skills, Knowledge and Expertise</h3><br/><ul><li>Bachelor’s degree in civil, Environmental, or related Engineering discipline </li><li>Professional Engineer (PE) license required, or ability to obtain within 6 months </li><li>8+ years of progressive experience in drinking water system planning, design, and infrastructure projects </li><li>Strong expertise in water distribution hydraulics and modeling tools (e.g., WaterGEMS, InfoWater, EPANET) </li><li>Demonstrated experience with water storage system design, including coordination with structural and operational considerations </li><li>Familiarity with PFAS treatment technologies and evolving regulatory frameworks is highly desirable </li><li>Comprehensive knowledge of water treatment processes, including filtration, disinfection, and advanced treatment systems </li><li>Proven ability to manage multiple projects simultaneously while delivering high-quality results on time and within budget </li><li>Proficiency with engineering and design tools such as AutoCAD and GIS preferred </li><li>Experience with funding programs (e.g., State Revolving Fund, USDA Rural Development) is a plus </li><li>Excellent communication, leadership, and organizational skills, with the ability to engage effectively with clients, regulators, and team members </li></ul><div><br/><br/>This is a <strong>hybrid role</strong>, offering the best of both worlds—collaborate in-office with a high-performing team and enjoy the flexibility of working remotely part of the week. We're committed to supporting work-life balance while maintaining strong team connection and project delivery.</div><br/><h3>Why You’ll Love Working with Us</h3><br/><ul><li><strong>Schedule Flexibility</strong>: Customize your work schedule to fit your life.</li><li> <strong>Health & Wellness</strong>: Comprehensive health benefits to keep you and your family healthy.</li><li> <strong>Continuous Learning</strong>: Access to online courses, conferences, and learning materials to fuel your professional growth.</li><li><strong> Paid Time Off</strong>: Take the time you need to recharge with our generous paid time off policy.</li><li> <strong>Career Advancement</strong>: Clear paths for promotions and the opportunity to take on new challenges.</li><li> <strong>Fun Team Culture</strong>: Regular team-building activities, happy hours, and company outings.</li></ul><div><br/><br/></div><div><strong>Visa sponsorship is NOT available for this position</strong><br/><br/>All offers are contingent upon a successful criminal background check. Fuss & O'Neill, Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. Fuss & O’Neill participates in the Federal e-Verify program.<br/><br/>#LI-AS1</div>

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US - Staffing - IT Help Desk Agent Pinnacle Technical Resources

Drinking Water Project Manager Fuss & O'Neill

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