CONTRACTOR

FEED

UNKNOWN

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

HOUR

Position: US - Staffing - IT Help Desk Agent Location: Portsmouth, New Hampshire and Plano TX Duration: Contract Job ID: LMJP00009700 Job Overview: 
We are seeking up to 10 IT Help Desk Agents to join our team on a contract basis. This role involves providing technical support and assistance to end-users, ensuring smooth IT operations. The position offers a hybrid work model with some in-office presence required for specific shifts, while off-hours shifts are fully remote. Candidates must live within 50 miles of the Portsmouth, NH office and be willing to commute as needed. A strong, stable internet connection is required, with the ability to connect via Ethernet. This is a 12-month contract with the potential to extend up to 24 months based on business needs and individual performance. Responsibilities:<ul><li>Provide IT support and troubleshooting for end-users.</li><li>Participate in a mandatory 3-week instructor-led training program.</li><li>Adhere to assigned shifts and maintain reliability and performance standards.</li><li>Ensure compliance with hybrid work requirements, including in-office presence for certain shifts.</li><li>Maintain a strong and stable internet connection for remote work.</li></ul> Qualifications:<ul><li>Strong technical aptitude and problem-solving skills.</li><li>Ability to work assigned shifts, including off-hours and weekends.</li><li>Reliable internet connection with Ethernet capability.</li><li>Willingness to commute to the Portsmouth, NH office as required.</li><li>Flexibility to adapt to changing business needs and schedules.</li></ul>About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.comAt PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:<ul><li>Pay any fee to be considered for, submitted to, or selected for any opportunity.</li><li>Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.</li><li>Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.</li></ul>Pay Range: $20/hrThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com #LI-AK4

Pinnacle Technical Resources

US - Staffing - IT Help Desk Agent

Banking Services

Ethernet

Help Desk

Information Systems/Technology IS/IT Administration

Information Technology & Information Systems

Interviewing Skills

Maintain Compliance

Onboarding

Privacy Controls

Problem Solving Skills

Professional Services

Technical Support

Training Program

Training/Teaching

Work From Home

ADAPTED_NOW

Position: US - Staffing - IT Help Desk Agent Location: Portsmouth, New Hampshire andPlano TX Duration: Contract Job ID:LMJP00009700 Job Overview: We are seeking up to 10 IT Help Desk Agents to join our team on a contract basis. This role involves providing technical support and assistance to end-users, ensuring smooth IT operations. The position offers a hybrid work model with some in-office presence required for specific shifts, while off-hours shifts are fully remote. Candidates must live within 50 miles of the Portsmouth, NH office and be willing to commute as needed. A strong, stable internet connection is required, with the ability to connect via Ethernet. This is a 12-month contract with the potential to extend up to 24 months based on business needs and individual performance. Responsibilities:<ul><li>Provide IT support and troubleshooting for end-users.</li><li>Participate in a mandatory 3-week instructor-led training program.</li><li>Adhere to assigned shifts and maintain reliability and performance standards.</li><li>Ensure compliance with hybrid work requirements, including in-office presence for certain shifts.</li><li>Maintain a strong and stable internet connection for remote work.</li></ul> Qualifications:<ul><li>Strong technical aptitude and problem-solving skills.</li><li>Ability to work assigned shifts, including off-hours and weekends.</li><li>Reliable internet connection with Ethernet capability.</li><li>Willingness to commute to the Portsmouth, NH office as required.</li><li>Flexibility to adapt to changing business needs and schedules.</li></ul>About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.comAt PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:<ul><li>Pay any fee to be considered for, submitted to, or selected for any opportunity.</li><li>Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.</li><li>Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.</li></ul>Pay Range: $20/hrThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com #LI-AK4

Pinnacle

Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Life Insurance

Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.

Position Description & Qualifications The Army PPB BOS program is seeking a 100% Remote Information Specialist to lead documentation and knowledge management for software development teams. The candidate shall own the creation, organization, and maintenance of system documentation, knowledge bases that support developers, testers, and government stakeholders. In this role, you will: + Develop, maintain and continuously improve project documentation, including user guides, admin guides, test plans, release notes, SOP, user acceptance test cases + Work closely with developers, testers, and product owners to capture technical details and translate them into clear, accurate documentation + Design and maintain a structured knowledgebase to ensure project information is easy to find and traceable + Participate as a collaborative team member in Agile lifecycle and activities + Be expected to complete tasks in a fast-paced, results driven environment. To be successful in this role, you will have: + US citizenship + An Active DoD Secret clearance + A Bachelor’s degree in Computer Science, Information Systems, or relevant field + 3 years of documentation and knowledge management experience in supporting software development + Demonstrated experience creating and maintaining technical documentation + Experience organizing and managing large volumes of information, including developing logical structures, file/metadata file, etc. + Strong written and verbal communication skills with attention to details and consistency + The ability to travel up to 10% of the time. Additional desired experience and skills: + Experience supporting Army or DoD programs, especially in budgeting, analytics or business operations environments. + Familiarity with collaboration tools, like Jira and Confluence. + Experience with software development concepts and Agile methodologies + Experience with software testing including developing test cases, conducting software testing, documenting results, and other required testing activities. + Experience creating government acceptance test cases. If you are interested in supporting and working with our military and a passionate Serco team. Submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Serco

Information Specialist

Acceptance Testing

Agile Programming Methodologies

Atlassian JIRA

Budgeting

Business Operations

Communication Skills

Computer Science

Continuous Improvement

Detail Oriented

DoD Secret Clearance

Documentation

Employee Assistance Plan

Federal Government

Government

Intelligence Community

Knowledge Base

Knowledge Management

Knowledge Management Software

Local Government

Metadata

Military

Operational Audit

Presentation/Verbal Skills

Product Testing

Provincial Government

Release Notes

Service Delivery

Software Administration

Software Development

Software Testing

Standard Operating Procedures (SOP)

State Government

Systems Maintenance

Team Player

Technical Writing

Test Case

Test Plan/Schedule

United States Citizen

United States Department of Defense (DoD)

United States Military

User Documentation

Willing to Travel

Writing Skills

YEAR

We are seeking a highly motivated and experienced Drinking Water Project Manager to lead and deliver complex water infrastructure projects that support safe, reliable, and sustainable drinking water systems. Oversee planning and design efforts for water storage infrastructure, including elevated tanks, ground storage reservoirs, and clearwells, ensuring operational efficiency and long-term reliability .

<h3>Description</h3> <div>Creativity. Innovation. A desire to effect positive change. That’s what it takes to work at Fuss & O’Neill – because that’s what we do for the communities in which we work: we create, innovate, and design long-lasting improvements that improve quality of life. Quality of life is also important on the job, so we’ve prioritized work-life balance by offering flexible/remote work opportunities, part-time benefits, and generous PTO. We believe that each day is an opportunity to support one another, to support our clients, and to support our communities. If you feel the same, then you’ve found your future. We are seeking a highly motivated and experienced Drinking Water Project Manager to lead and deliver complex water infrastructure projects that support safe, reliable, and sustainable drinking water systems. This role is ideal for a technically strong and client-focused professional with expertise in potable water systems, water storage infrastructure, and emerging contaminants such as PFAS. </div><div>In this position, you will play a key role in planning, evaluating, and designing water distribution and treatment systems for municipal and industrial clients. You will help address evolving water quality challenges, navigate regulatory requirements, and implement innovative, resilient solutions that protect public health and strengthen community infrastructure. Your work will span the full project lifecycle—from source water evaluation and hydraulic modeling through design, permitting, construction, and project closeout—offering a dynamic and impactful career path. </div><div>This is also an opportunity to contribute to the continued growth of our drinking water practice. You will collaborate with multidisciplinary teams, mentor junior staff, and engage directly with clients and stakeholders, helping to drive both technical excellence and business development initiatives.</div> <h3>Key Responsibilities</h3> <ul><li>Lead and manage the full lifecycle of drinking water projects, including water distribution systems, storage facilities (tanks and reservoirs), booster pump stations, and treatment plants </li><li>Oversee planning and design efforts for water storage infrastructure, including elevated tanks, ground storage reservoirs, and clearwells, ensuring operational efficiency and long-term reliability </li><li>Evaluate and design treatment solutions for PFAS and other emerging contaminants, incorporating technologies such as granular activated carbon (GAC), ion exchange, and membrane systems </li><li>Conduct and supervise hydraulic modeling, system capacity analyses, water distribution master planning, and lead service line inventory and replacement programs </li><li>Perform water quality assessments and support compliance with federal and state drinking water regulations </li><li>Manage project teams, including internal staff and subconsultants, while maintaining responsibility for scope, schedule, budget, and quality </li><li>Prepare and present technical reports, plans and specifications, cost estimates, and client-facing deliverables </li><li>Coordinate with regulatory agencies and support permitting efforts, including engagement with environmental and public health stakeholders </li><li>Provide construction-phase services such as submittal review, RFIs, field observations, and startup/commissioning support </li><li>Mentor and develop junior engineering staff, fostering technical growth and knowledge sharing across the team </li><li>Build and maintain strong client relationships while supporting proposal development and strategic </li></ul> <h3>Skills, Knowledge and Expertise</h3> <ul><li>Bachelor’s degree in civil, Environmental, or related Engineering discipline </li><li>Professional Engineer (PE) license required, or ability to obtain within 6 months </li><li>8+ years of progressive experience in drinking water system planning, design, and infrastructure projects </li><li>Strong expertise in water distribution hydraulics and modeling tools (e.g., WaterGEMS, InfoWater, EPANET) </li><li>Demonstrated experience with water storage system design, including coordination with structural and operational considerations </li><li>Familiarity with PFAS treatment technologies and evolving regulatory frameworks is highly desirable </li><li>Comprehensive knowledge of water treatment processes, including filtration, disinfection, and advanced treatment systems </li><li>Proven ability to manage multiple projects simultaneously while delivering high-quality results on time and within budget </li><li>Proficiency with engineering and design tools such as AutoCAD and GIS preferred </li><li>Experience with funding programs (e.g., State Revolving Fund, USDA Rural Development) is a plus </li><li>Excellent communication, leadership, and organizational skills, with the ability to engage effectively with clients, regulators, and team members </li></ul><div> This is a hybrid role, offering the best of both worlds—collaborate in-office with a high-performing team and enjoy the flexibility of working remotely part of the week. We're committed to supporting work-life balance while maintaining strong team connection and project delivery.</div> <h3>Why You’ll Love Working with Us</h3> <ul><li>Schedule Flexibility: Customize your work schedule to fit your life.</li><li> Health & Wellness: Comprehensive health benefits to keep you and your family healthy.</li><li> Continuous Learning: Access to online courses, conferences, and learning materials to fuel your professional growth.</li><li> Paid Time Off: Take the time you need to recharge with our generous paid time off policy.</li><li> Career Advancement: Clear paths for promotions and the opportunity to take on new challenges.</li><li> Fun Team Culture: Regular team-building activities, happy hours, and company outings.</li></ul><div> </div><div>Visa sponsorship is NOT available for this position All offers are contingent upon a successful criminal background check. Fuss & O'Neill, Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. Fuss & O’Neill participates in the Federal e-Verify program. #LI-AS1</div>

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Hybrid IT Jobs in Rochester, NH

US - Staffing - IT Help Desk Agent Pinnacle Technical Resources

US - Staffing - IT Help Desk Agent Pinnacle

Information Specialist Serco

Drinking Water Project Manager Fuss & O'Neill

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