Farmers Insurance GroupNewCustomer Care Representative (Hybrid - Kansas City, KS) Farmers Insurance GroupCustomer Care Representative (Hybrid - Kansas City, KS)Kansas City, KSRemoteThroughout this paid training, you'll experience a blend of instructor led skills training, peer mentoring, and coaching in a live, real-world environment designed to ease you into live work with our agents and/or customers. You will be the first point of contact for our customers, supporting inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews.