UNKNOWN

ADAPTED_NOW

The Diabetes Care Phone Specialist's primary role is to serve and create satisfied customers who will retain Edwards Health Care Services, Inc. for future healthcare product purchases, ensuring excellent customer service throughout entire from start to finish. This role will effectively communicate via telephone and email with customers and patients; an outgoing personality and eye for detail is vital.

GEMCORE’s continued success has earned us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer as a Top Workplace six years running! We are looking for qualified candidates who share our enthusiasm and drive for winning and want to be part of our caring culture! Are you looking to begin or further your career in the medical supply industry where you are able to contribute to the success of the business, and build lasting relationships? All while allowing for personal time every evening, weekend, and holiday? Edwards Health Care Services (EHCS), a division of GEMCORE, is a well-established and growing national direct-to home medical supply provider. We are seeking a highly motivated Diabetes Care Phone Specialist to join our high energy team. The Diabetes Care Phone Specialist's primary role is to serve and create satisfied customers who will retain Edwards Health Care Services, Inc. for future healthcare product purchases, ensuring excellent customer service throughout entire from start to finish. This role will effectively communicate via telephone and email with customers and patients; an outgoing personality and eye for detail is vital. <ul><li>This is a hybrid remote position. The office is located in North Attleborough, MA.</li><li>This is a full-time, non-exempt position.</li><li>Schedule is 8:15am - 5:00pm, Monday through Friday.</li><li>Employer paid vacation.</li><li>Benefits available included medical/dental/vision, life, short and long-term disability insurances, and 401K Retirement Savings Plan.</li><li>Ongoing training and development.</li></ul>Key Responsibilities<ul><li>Treat both new and existing customers like a family member.</li><li>Serve as inbound and/or outbound phone specialist for the Diabetes Care department.</li><li>Set-up new customer accounts for medical products service, such as diabetes supplies. Support customers with concerns or questions to include training delays, warranties, and supply ordering issues.</li><li>Obtain insurance, referral, physician, and patient demographic information.</li><li>Effectively communicate with peers and other department personnel to make a positive impact.</li><li>The exercise of discretion and judgement in obtaining prior authorization/pre-certification/pre-determination and Certificates of Medical</li><li>Necessity per insurance requirements to determine shipment and billing.</li></ul>

GEMCORE

Diabetes Care Phone Specialist - In Onsite/hybrid position

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. 2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position supports BILH Pharmacy in Westwood and is (Hybrid / Remote). Job Summary: Key team player in financial management of BILH Pharmacy Inc. Responsibilities include variance analysis, budgeting, forecasting and financial analysis. This position will have exposure to senior leaders and the CFO on a regular basis. Job Description: Essential Responsibilities: 1. Prepares and supports the accurate and timely distribution of both corporate and individual revenue and expense statements. 2. Oversees/prepares the monthly input of financial information into the general ledger system, and makes any corrections necessary. Inaccurate information could negatively impact financial performance and decision making ability. 3. Review accounting systems and procedures and makes suggestions on how to improve on current methods. 4. Reconciles all balance sheet accounts, maintains various schedules, and meets with year end auditors, providing materials as requested. 5. Supervises /prepares the invoicing of outside entities and the deposit of cash receipts. Required Qualifications: 1. Bachelor's degree in Accounting, Finance, or Related Field required. 2. 3-5 years related work experience required. 3. Work requires verbal, analytical and interpersonal skills as well as three years of progressive experience, preferably within a health care setting. 4. Must be able to work well in a team-focused environment and communicate well with physicians. 5. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases. Competencies: 1. Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. 2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. 3. Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager. 4. Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers. 5. Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers. 6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations. 7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. 8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations. Physical Nature of the Job: Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal OpportunityEmployer/Veterans/Disabled

Beth Israel Lahey Health

Financial Analyst - Sr BILH Pharmacy Westwood MA (Hybrid / Remote)

Lahey Health

Your one-stop-shop for Hybrid jobs in Johnston, RI. Apply to exciting opportunities today on Monster.

Hybrid Jobs in Johnston, RI

Jobs

Resume Resources

Get noticed by top employers!

Hybrid Jobs in Johnston, RI

Jobs

Diabetes Care Phone Specialist - In Onsite/hybrid positionGEMCORE

Financial Analyst - Sr BILH Pharmacy Westwood MA (Hybrid / Remote)Beth Israel Lahey Health

Resume Resources