PERMANENT

FULL_TIME

ADAPTED_NOW

HOUR

On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.

CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:<ul><li>LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.</li><li>HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.</li><li>TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.</li></ul> Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Work Shift: Monday - Friday 8:30 am - 5 pm West Coast or Monday - Friday 9:30 am - 6 pm ESTJob SummaryThe Patient Services Representative Coordinator will be responsible for maintaining positive internal and external customer relationships while providing superior customer service. This position supports the sales force and Support Services Teams in coordinating PSR recruiting, including contract additions and terminations, throughout the country. The incumbent will be responsible for leading and/or managing multiple projects simultaneously and will be required to re-prioritize workload as needed. From a contract status and training standpoint, this role acts as a liaison between ZOLL and the Patient Service Representative.Essential Functions <ul><li>Build sustainable relationships with internal and external customers through open and interactive communication regarding all PSR related recruiting and training activities</li><li>Initiate, organize, lead and facilitate internal and country-wide PSR related projects and meetings, including creating the agendas and preparing discussion materials</li><li>Drive quality improvement through tracking, monitoring results and implementing quality improvement initiatives</li><li>Develop and deliver all PSR training materials, memos and communications to insure comprehensive training sessions are conducted</li><li>Manage knowledge base in SharePoint for Customer Support and PSRC Teams</li><li>Provide train-the-trainer support to new PSR trainers and provide ongoing support and education to existing PSRs</li><li>Create and maintain functional guidelines and training material, related to patient installation and PSRC recruiting</li><li>Assure quality and timely patient fittings and follow up visits by analyzing metric data and following all pro-active PSR recruiting processes and guidelines</li><li>Develop and lead process improvement initiatives and maintain reference library of all PSR process documents</li><li>Schedule PSR training classes, which includes handling logistics such as travel arrangements and equipment delivery</li><li>Serve as a resource for various departments within the organization (i.e. Marketing, Clinical, Support Services, Finance, Engineering, Legal, etc.) regarding PSR related training, processes, communications, credentialing, etc.</li><li>Limited travel required to assist and/or review PSR training sessions, fits and follow ups</li><li>Perform all functions associated with country-wide recruiting, vetting and training efforts for all new PSRs</li></ul>Required/Preferred Education and Experience<ul><li>Bachelor's Degree preferred</li><li>Associate's Degree In Business, Nursing or a related field preferred</li><li>Equivalent work experiencerequired</li><li>2-3 Years customer service experience required</li><li>SharePoint knowledge base management experience preferred</li><li>Experience in developing, implementing and delivering training curriculumrequired</li><li>Project management experience preferred</li></ul>Knowledge, Skills and Abilities<ul><li>Superior communication and customer service skills</li><li>Proficient in Microsoft Office Suite</li><li>Excellent time-management and organizational skills</li></ul>Physical Demands<ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.</li></ul>Working Conditions<ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>The noise level in the work environment is usually quiet.</li><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>The noise level in the work environment is usually quiet.</li></ul>ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.#LI-KH1 The hourly pay rate for this position is:$23.00 to $29.00 Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.ZOLL LifeVest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.

ZOLL Services LLC

Patient Service Representative Coordinator - Hybrid (Pittsburgh) or Remote (West

Cardiology

Cardiovascular Disease

Clinical Support

Communication Skills

Compensation and Benefits

Congestive Heart Failure

Customer Relations

Customer Support/Service

Data Analysis

Defibrillator

Disease

Establish Priorities

FDA (Food and Drug Administration)

Finance

Healthcare Software

Knowledge Base

Legal

Logistics

Medical Diagnosis

Medical Equipment

Medical Treatment

Metrics

Microsoft Office

Microsoft SharePoint

Multitasking

Myocardial Infarction

Nursing

Online Marketing

Organizational Skills

Patient Care

Patient Follow-up

Physical Demands

Process Improvement

Project/Program Management

Public/Media/Press/Analyst Relations

Pulmonary Disease

Quality Assurance

Quality Management

Risk

Sales Support

Single Sign-On (SSO)

Software Patches

Technical Delivery

Time Management

Train-the-Trainer

Training/Teaching

Travel Planning

Willing to Travel

monster

UNKNOWN

The estimated total cash compensation range for this role is: $100,000-$120,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Datavant's Client Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills.

YEAR

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The Client Success Manager is part of the Datavant organization and is responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers in support of custom risk adjustment projects and reports on project status to all stakeholders. Datavant's Client Success Managers are hybrid project management and consulting resources that have strong healthcare industry knowledge combined with communications and project management skills. They are key to successful customer retention and project success.

**You will:**

+ Lead the Datavant relationship with the customer ensuring that they receive the best possible result delivery, service and support.

+ Manage coordination, tracking and reporting of all things related to customer projects.

+ Lead (coordinate, motivate and facilitate) the efforts of associated project resources working closely with all internal teams including: data integrations, coding management, engineering, sales, and executive teams.

+ Ensure smooth communication channels between internal stakeholders via regular reporting and info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.).

+ Own customer operations project management processes, tools, reference materials and cross functional usage.

+ Monitor project status and success throughout the entire project lifecycle.

+ Identify, analyze and resolve customer problems as they arise; coordinating escalation and resolution with sales and other internal stakeholders.

+ Prepare final reports and presentations for customers; calculate project results summaries, coordinate results delivery with the Sales team.

+ Identify, define and execute process improvements in line with department needs and organizational goals.

+ Partner with the engineering team to identify, prevent, and resolve software issues affecting customer projects.

**What you will bring to the table:**

+ 3-5 years of Account Management experience

+ Project management experience preferred

+ BS degree in business, technology or related field

+ Knowledge of healthcare industry, payment models, risk adjustment, medical coding, physician workflow, and/or electronic health record systems

+ Familiarity with Healthcare data systems, data formats and processes with the ability to converse at a technical level

+ Advanced Excel skills, some knowledge of sql queries preferred

+ Excellent written and oral communication skills

+ Strong bias for action and collaboration and well developed sense of urgency

+ Strong curiosity and ability to correlate data from many sources

+ Professional and respectful demeanor in a relaxed work environment

+ Detail oriented, self-starter with proven track record of execution and results

+ Team player with a desire to learn and take on new responsibilities in a fast paced, innovative environment

+ Advanced presentation skills; comfortable presenting to multiple audiences

+ Ability to establish rapport with multiple client stakeholders

+ Excellent meeting leadership skills, including meeting logistics, agendas, and meeting notes.

+ Demonstrated ability to conceptualize, manage and prioritize multiple projects

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:

$100,000-$120,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (https://www.datavant.com/eeo-commitment-statement) . Know Your Rights (https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal) , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (https://peopleteam.datavant.com/portal/en/newticket?departmentId=248697000248790029&layoutId=248697000248795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (https://app.tango.us/app/workflow/Greenhouse--Locating-Requisition-ID-2c7d618c8a8a423da4330ff12330695e) . Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy (https://www.datavant.com/privacy-policy) .

Datavant

Client Success Manager - Payer - Remote

Analysis Skills

Artificial Intelligence (AI)

Biology

Cross-Functional

Customer Retention/Renewal

Data Formats

Detail Oriented

Diversity

Ecosystems

Health Plan

Healthcare

Healthcare Providers

Human Resources

Inside Sales

Leadership

Management Consulting

Medical Coding

Medical Conditions

Medical Record System

Medical Records

Meeting Minutes

Operations Management

Operations Processes

Presentation/Verbal Skills

Project Lifecycle

Project Management Software

Project Tracking

Reporting Skills

Resolve Customer Issues

Risk Modeling

SQL (Structured Query Language)

Safety/Work Safety

Sales

Sales Management

Scientific Research

Status Reports

Team Building

Team Lead/Manager

Team Player

Writing Skills

FEED

What We Are Looking For: • Bachelor's degree in Engineering, Business, Finance, Supply Chain, or equivalent with 10-12 years' experience of Tier 1 and OEM Strategic Account Sales experience in semiconductor, logistics, software, supply chain services, or related industries developing complex and compelling solutions. • Develop relationships with key personnel in sourcing, marketing, product development, manufacturing, purchasing, and engineering at the client(s) to uncover additional opportunities to service the client(s) and referenced suppliers.

Position: Key Account Executive - Arrow Global Supply Chain ServicesJob Description:Arrow Global Supply Chain Services offers a compelling suite of supply chain services to clients ultimately to optimize, bring back control, and streamline their flow of goods. Supply-Chain-as-a-Service is an entire suite of capabilities brought together and served to customers as a customized solution. Based on Arrow's track record of managing the world's largest electronics supply chain for 90 years, Arrow GSCS has built up a competency that is unparalleled.The Key Account Executive will lead account management and business development initiatives for some of the world's largest companies. Reporting into the Global Sales Director, this person will grow profit and maximizes margins by selling value-added, long-term solutions, including the ability to "go wide" within complex organizations.What You'll Be Doing:• Demonstrated ability to deliver compelling value-based proposals to C-level/senior management decision makers selling Arrow's value proposition and vast capabilities.
• Have an in-depth, comprehensive understanding of Arrow's market share at the account, the top competitor's market share in the account, and can identify the type of business each competitor is supporting and why.
• Execute account strategies to meet or exceed annual and quarterly targets, along with major business objectives.
• Establish funnel of opportunities both with the customer themselves and/or suppliers that are servicing this customer and looking for optimization of flow of goods. Articulate status of opportunities at all times, while also being able to identify size and scope of opportunities.
• Have a thorough understanding of the client's needs, client's design and production partners, and the client's decision-making hierarchy to proactively assess, clarify, and validate customer needs on an ongoing basis.
• Lead a strategic account planning process that develops and manages mutual performance objectives, financial targets, and critical milestones.
• Utilize relationships within distribution/Rep/supplier community to grow sales and profits within assigned account(s).
• Build strong relationships with suppliers' account managers, in orders to best service the OEM client(s).
• Develop relationships with key personnel in sourcing, marketing, product development, manufacturing, purchasing, and engineering at the client(s) to uncover additional opportunities to service the client(s) and referenced suppliers.
• Plan, manage and oversee all the RFQ's including delivery of proposal to client(s).
• Ensure that all RFQ activities and strategies are well established, communicated, addressed, and agreed upon within Arrow guidelines, policies, and procedures.
• Directly participate in the review and negotiation of significant contracts.
• Clearly articulate (and escalate real-time, as needed) client(s) needs and objectives, along with industry supply chain trends to Arrow leadership.Target Accounts and Requirements:The target accounts that this KAE will need to manage are the top 100 global companies. The individuals who are successful in this role have 15-20+ years of sales and leadership experience, along with many connections. They must be able to get to the decision-makers in the C-suite at these accounts, and then influence and negotiate.This is a global account management position.What We Are Looking For:• Bachelor's degree in Engineering, Business, Finance, Supply Chain, or equivalent with 10-12 years' experience of Tier 1 and OEM Strategic Account Sales experience in semiconductor, logistics, software, supply chain services, or related industries developing complex and compelling solutions.
• Demonstrated experience selling into Top 100 global companies is required.
• A thorough knowledge of the electronic components distribution and global supply chain industries is required.
• Strong existing relationships deep and wide inside the industry.
• The ability to build and leverage relationships and identify key decision makers.
• Expert consultative sales skills and the ability to convert leads into opportunities.
• Ability to work with a team to develop a customized solution.
• Deep, in-depth knowledge of Cloud/Hyperscaler, semiconductor, and consumer accounts and decision-making process are required.
• Excellent verbal, written communication, and presentation skills, with demonstrated ability to develop and deliver engaging, complex proposals.
• Ability to work cross-functionally in a fast-paced team environment, with excellent relationship and team building skills to develop a customized solution.Work Arrangement:Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. Ability to travel up to 30% required.What's In It For You:At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Growth Opportunities
• Short-Term/Long-Term Disability Insurance
• And more!Annual Hiring Range/Hourly Rate:$208,700.00 - $275,000.00Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:US-CA-California (Remote Employees)Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.Time Type:Full timeJob Category: SalesEEO Statement:Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Hybrid Logistics Jobs in Olympia, WA

Resume Resources

Get noticed by top employers!

Hybrid Logistics Jobs in Olympia, WA

Patient Service Representative Coordinator - Hybrid (Pittsburgh) or Remote (West ZOLL Services LLC

Client Success Manager - Payer - Remote Datavant

Key Account Executive - Arrow Global Supply Chain Services Arrow Electronics Inc

Resume Resources