Rating & Marketing Support - Commercial Lines Insurance Office of AmericaRating & Marketing Support - Commercial LinesAugusta, MERemote$60,000–$75,000 / yearFull timei>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Support Agents and Teams: Deliver rating and marketing support to agents and account teams across IOA locations.
Salesforce.com Administrator (Hybrid/Remote) The Hanover Insurance Group IncSalesforce.com Administrator (Hybrid/Remote)Augusta, MERemote1-2+ years hands on experience administering Salesforce.com to include Flows, Approval Processes, Email Alerts, Tabs, List Views, Record Types, Page Layouts, Buttons, Links, Actions, Custom Fields, Validation Rules, User Roles, User Profiles, Reports, Dashboards, and Data Loader (or equivalent) required. Key Measures of Success (should align with goals): User Support/Case Management success would include: Provides high degree of customer satisfaction with timely responses to all support requests; delivers resolutions via appropriate solutions.