Experience supporting highly regulated (PCI-DSS, GDPR, CCPA) financial service environments.7+ years of experience troubleshooting distributed systems in zero-access, air-gapped, or highly restricted self-hosted environments, relying on sanitized logs, CLI diagnostic outputs, and asynchronous screen-shares.5+ years of experience acting as a P1 Incident Commander, with the ability to lead high-stakes \"War Rooms\", manage executive communications, and navigate Shared Responsibility Model disputes with enterprise Infosec teams. At least 5 years of experience with AWS (Multi-AZ, EKS, KMS, Secrets Manager)At least 5 years of experience in security and networking, including knowledge of mTLS, JWT, OAuth, and Data Loss Prevention (DLP) configurations in restricted VPC environments.