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The ideal candidate would have client relationships with government and private sector clients in the Southeast U.S. This senior-level role will lead technical delivery, client engagement, and business development for HMMH’s transportation planning and environmental practice, particularly across the Southeast. The Principal Consultant will manage large, complex projects; mentor project managers and technical staff; and serve as a technical and strategic leader in transportation noise and vibration analysis.

<p>Harris Miller Miller & Hanson Inc. (HMMH) is a trusted leader in the study, assessment, and mitigation of environmental impacts from major infrastructure projects. Since 1981, we have supported government and private sector clients across aviation, highway, rail, transit, industrial, energy, construction, and military sectors. HMMH is nationally recognized for its expertise in noise and vibration analysis. </p><p>HMMH is seeking a Principal Consultant to join our Surface Transportation Group, based remotely in or in a hybrid capacity from one of our offices in Burlington, MA, Washington DC, Dallas, TX, Lake Oswego, OR, or Anaheim, CA. The ideal candidate would have client relationships with government and private sector clients in the Southeast U.S. </p><p>This senior-level role will lead technical delivery, client engagement, and business development for HMMH’s transportation planning and environmental practice, particularly across the Southeast. The Principal Consultant will manage large, complex projects; mentor project managers and technical staff; and serve as a technical and strategic leader in transportation noise and vibration analysis. </p><p>The position will also drive market growth with state DOTs (AR, GA, TX, LA, AL), major transit agencies (Atlanta, Austin, Dallas, Houston), and energy and infrastructure clients.  Travel of approximately one week per month is expected for client and project activities.  </p><p><strong>Key Responsibilities</strong> </p><ul><li>Serve as a senior technical expert in noise and vibration analysis for highway, rail, and transit projects. </li><li>Oversee analyses using FHWA’s Traffic Noise Model (TNM) and FTA’s Noise and Vibration Assessment Guidance Manual. </li><li>Ensure the technical quality and accuracy of analyses, designs, and reports across multiple projects. </li><li>Manage large, multidisciplinary projects from initiation through completion, maintaining scope, budget, and schedule. </li><li>Mentor and coach project managers and staff on project execution and professional growth. </li><li>Supervise staff and subconsultants, providing strategic direction and quality oversight. </li><li>Lead business development and client relationship management efforts in the Southeastern U.S. and support other business development efforts across the country. </li><li>Develop proposals, cost estimates, and pursuit strategies for new and existing clients. </li><li>Represent HMMH in industry organizations such as ACEC, APTA, AREMA, NAEP, TRB, INCE and others, through participation, presentations, and publications. </li><li>Advance HMMH’s technical leadership through innovation, training, and research initiatives. </li><li>Other duties as assigned. </li></ul><p/><p><strong>Minimum Qualifications</strong> </p><ul><li>Bachelor’s degree or higher in acoustics, engineering, physics, mathematics, or environmental sciences. </li><li>12+ years of progressively responsible experience in transportation noise and vibration analysis or related environmental work. </li><li>Extensive experience developing new business with government and private sector clients. </li><li>Expertise with FHWA’s TNM and commercial noise modeling software (e.g., SoundPLAN). </li><li>Proven success managing large, complex, multidisciplinary projects. </li><li>Strong quantitative, analytical, and communication skills. </li><li>Demonstrated business development and client relationship success. </li><li>Ability to lead and mentor project teams. </li><li>Willingness to travel up to 25%. </li></ul><p><strong>Preferred Qualifications</strong> </p><ul><li>Advanced degree in a related field. </li><li>Experience supervising and developing multidisciplinary teams. </li><li>Knowledge of NEPA and related environmental regulatory programs. </li><li>Experience with ArcGIS, data management, and programming tools. </li><li>Proficiency with noise and vibration measurement instruments and program design. </li><li>Familiarity with air quality models (e.g., MOVES, AERMOD). </li><li>Active participation in ACEC, APTA, AREMA, NAEP, TRB, and INCE , or similar professional associations. </li></ul><p/><p><strong>Location: </strong>  Remote in Southeast U.S. or hybrid from one of our offices in Burlington, MA, Washington DC, Dallas, TX, Lake Oswego, OR, or Anaheim, CA.  </p><p>HMMH offers competitive salaries, a comprehensive benefits package, and a positive work atmosphere. Our firm provides opportunities for professional development and career growth for dedicated and strong performers. HMMH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, national origin, veteran status, genetic information, or any other status protected by applicable law. HMMH is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities and other protected needs in employment, its services, programs, and activities. To requestreasonable accommodation, contact us through our website at https://hmmh.com/contact/.  </p><p> </p>

HARRIS MILLER MILLER & HANSON INC.

Principal Consultant - Surface Transportation Noise

Accounts Receivable

Acoustics

Air Quality

Analysis Skills

ArcGIS

Aviation Industry

Budgeting

Business Development

Coaching

Communication Skills

Construction

Consulting

Cost Estimates

Cross-Functional

Customer Relations

Customer Relationship Management (CRM)

Data Management

Environmental Impact

Environmental Regulations

Environmental Sciences

Environmental Work

Government

Leadership

Mathematics

Mentoring

Military Industry

Multitasking

Noise Analysis

Noise Modeling

People Management

Physics

Programming Tools

Project Execution

Project/Program Management

Proposal Development

Publications

Quantitative Analysis

Sales Management

Strategic Planning

Technical Delivery

Technical Leadership

Technical Strategy

Transportation Planning

Willing to Travel

HiringThing

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Manager - Commercial Lines</b> <br/><b>Work Mode: </b>Remote, Eastern or Central Time Zones only<b> | Location/Supporting: </b>St Petersburg, FL<b> | Book Focus: </b>Transportation <br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence:</b> Maintain a high degree of technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Direct daily activities and workflow of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service:</b> Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of account management experience, or 7+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><div><div><p> <i>The expected pay range for this position is 90-100K annually, depending on experience, relevant skills, and geographic location.</i></p></div></div><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Senior Account Manager- Commercial Insurance (Transportation)

Aged Care

Best Practices

Billing

Brokerage

Business Support

Childcare

Continuous Improvement

Corporate Policies

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Data Quality

Diversity

Health Insurance

Insurance

Insurance Sales

Licensing

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Negotiation Skills

Organizational Skills

Past Due Accounts

Policy Development

Problem Solving Skills

Research Skills

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

Work From Home

Jobvite Talemetry Organic Easy Apply

Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Associate - Commercial Lines</b> <br/><b>Work Mode: </b>Remote, Eastern and Central Times Zones Only<b> | Location/Supporting: </b>St. Petersburg, FL<b> | Book Focus: </b>Transportation <br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Team Leadership:</b> Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. </p></li></ul></div><div><ul><li><p><b>Task Processing:</b> Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. </p></li></ul></div><div><ul><li><p><b>New and Renewal Business Support:</b> Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. </p></li></ul></div><div><ul><li><p><b>Contract Review:</b> Assist in reviewing contracts to ensure proper coverages are included. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> </p></div><div><p><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of customer service experience in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing, professional designation (CISR) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p><i>The expected pay range for this position is 60-70K annually, depending on experience, relevant skills, and geographic location.</i></p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

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Principal Consultant - Surface Transportation Noise HARRIS MILLER MILLER & HANSON INC.

Senior Account Manager- Commercial Insurance (Transportation) Insurance Office of America

Senior Account Associate- Commercial Insurance (Transportation) Insurance Office of America

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