FULL_TIME

FEED

UNKNOWN

About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity.

YEAR

DescriptionJob Description:Title: Claims Advocate – Risk ServicesFully remote | Experience/Book Focus: Commercial Auto, Trucking, Transportation, Property Cargo   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: <a href="https://ioausa.com/locations/" rel="nofollow noopener noreferrer" target="_blank">ioausa.com/locations</a> About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication.   Key Responsibilities: <ul><li>Performance Standards: Meet all production, quality, and service expectations. </li></ul><ul><li>Client Service Excellence: Deliver outstanding service by anticipating client needs and responding promptly. </li></ul><ul><li>Client Advocacy: Serve as a dedicated advocate, providing high levels of ongoing support and consultation. </li></ul><ul><li>Problem Claim Resolution: Manage complex or delayed claims to ensure timely and favorable outcomes. </li></ul><ul><li>Loss Report Analysis: Review aggravated inequity loss reports and take appropriate corrective actions. </li></ul><ul><li>Activity Monitoring: Track triggered claim activities and implement necessary follow-up actions. </li></ul><ul><li>Claims Review & Auditing: Conduct and participate in formal claims reviews and audits. </li></ul><ul><li>Workers Compensation Oversight: Monitor workers compensation claims via the IOA Claims Portal and drive them to closure. </li></ul><ul><li>Reserve Accuracy: Perform reserve analysis to ensure timely and accurate case reserves in line with best practices. </li></ul><ul><li>Carrier Relationship Management: Build and maintain strong relationships with carriers to influence positive claim outcomes. </li></ul><ul><li>Claims Mediation: Act as an intermediary between clients and carriers to facilitate effective and timely resolutions. </li></ul><ul><li>Client Education: Provide ongoing education on statute changes, state-specific procedures, and claims best practices. </li></ul><ul><li>Trend Identification & Risk Mitigation: Identify claims trends, recommend risk mitigation strategies, and collaborate with Risk Advocates. </li></ul><ul><li>Sales Support: Assist with Producer presentations and contribute to sales efforts through claims insights. </li></ul><ul><li>Reporting & Documentation: Prepare and deliver stewardship and unit stat reporting in accordance with departmental standards. </li></ul>  Ideal Candidate Qualifications: <ul><li>5+ years of claims handling experience; preferred experience in an agency advocate or liaison role </li></ul><ul><li>Licensed Insurance Adjuster or state equivalent </li></ul><ul><li>Exceptional customer service, communication, multi-tasking, organizational, delegation, and decision-making skills </li></ul><ul><li>Ability to perform large work volumes with high accuracy </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Employee stock plan participation </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul>Salary Rangehe expected pay range for this position is $70,000 to $95,000 per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Claims Advocate - Risk Services (Trucking/Transportation)

Analysis Skills

Auditing

Best Practices

Cargo/Freight

Claims Management

Claims Processing

Consulting

Corporate Policies

Corrective Action

Customer Support/Service

Data Analysis

Data Entry

Data Management

Data Processing

Diversity

Documentation

Health Insurance

Insurance

Insurance Claims

Litigation

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Onboarding

Problem Solving Skills

Process Management

Relationship Management

Risk

Risk Analysis

Risk Management

Sales

Sales Management

Sales Support

Service Delivery

Stewardship

Stock Purchase Plans

Time Management

Trend Analysis

Trucking

Worker's Compensation

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If you’re a BCBA looking for a flexible, high-paying hybrid role in Raleigh, apply now to join a supportive and growing ABA team. We are hiring a Board Certified Behavior Analyst (BCBA) to provide high-quality ABA services to children in the Raleigh, NC area.

Job TitleBCBA – Board Certified Behavior Analyst | Hybrid Remote | Raleigh, NCLocation / Pay / Job TypeRaleigh, NC I Hybrid I Growing CompanyJob SummaryWe are hiring a Board Certified Behavior Analyst (BCBA) to provide high-quality ABA services to children in the Raleigh, NC area. This hybrid BCBA role offers 50% remote work with limited in-person sessions in homes and schools.This position is ideal for a BCBA seeking flexibility, strong compensation, and reduced burnout, while still making a meaningful impact.What We Offer<ul><li>$95k-110k Salary compensation</li><li>Flexible schedule</li><li>Hybrid model: 50% remote / 50% in-person</li></ul>Full-Time Benefits <ul><li>6 Paid Holidays</li><li>60 Hours PTO annually</li><li>Medical, Dental, Vision Insurance</li><li>401(k)</li><li>Benefits start after 90 days</li></ul>Responsibilities<ul><li>Conduct Functional Behavior Assessments (FBA) and reassessments</li><li>Develop and supervise ABA treatment plans</li><li>Provide supervision to RBTs/Behavior Technicians (primarily remote)</li><li>Deliver in-person sessions (50%) in home and/or school settings</li><li>Monitor progress through data analysis and program adjustments</li><li>Collaborate with parents, caregivers, and school teams</li><li>Complete clinical documentation in a timely manner</li><li>Ensure compliance with BACB standards and ethical guidelines</li></ul>Qualifications<ul><li>Active BCBA certification required</li><li>Experience working with children with autism preferred</li><li>Strong clinical and organizational skills</li><li>Ability to work independently in a remote setting</li><li>Reliable transportation for local in-person visits</li></ul>Schedule<ul><li>Monday–Friday (optional weekends available) </li></ul>Work Setting<ul><li>Hybrid (Remote + In-Home + School-Based)</li><li>Telehealth supervision and programming</li></ul>Why This Job Stands Out<ul><li>High-paying BCBA role (95k-110k)</li><li>Majority remote work (50%)</li><li>Flexible schedule with work-life balance </li></ul>Apply TodayIf you’re a BCBA looking for a flexible, high-paying hybrid role in Raleigh, apply now to join a supportive and growing ABA team.Please apply HERE or send your resume directly to the hiring manager Emilee Coil at Emilee@prosperityplacement.com or call 941-340-3688

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Claims Advocate - Risk Services (Trucking/Transportation) Insurance Office of America

BCBA – Board Certified Behavior Analyst | Hybrid Remote | Raleigh, NC Prosperity Placement Solutions

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