Be an expert in the government contact center markets and build market requirements documents, and solution business cases, Represent the agency at conferences, workshops, and public forums to communicate TU's unique value proposition and how it relates to an agency's strategic goals, Contribute to go-to-market planning for existing or new solutions and, in conjunction with marketing, build assets and thought leadership pieces, Work closely with sales and marketing to design go-to-market plans that will drive revenue. What You''ll Bring: 8+ years of experience in market development, strategic government engagement, or business development in Federal, or State/Local/Education markets, Experience with Federal and State/Local/Education governments markets, ideally in a role familiar with, or responsible for contact center operations, including fraud mitigation tactics.