NewManager, Incident Response KPMGManager, Incident ResponseChicago, ILLead and coordinate incident response engagements, including client communications, executive briefings, war-room facilitation, and cross functional stakeholder management (legal, forensics, privacy, communications, and leadership) during high impact events. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewSafety Manager - Federal/Government JobotSafety Manager - Federal/GovernmentDes Plaines, IL$90,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewMgr Master Data Medline IndustriesMgr Master DataNorthbrook, IL$134,000–$201,000 / yearFull timeSolution Design and Implementation: Drive the design, development, and implementation of MDM solutions using Informatica MDM, including data modeling, data integration, data quality rules, and matching/merging logic. We are seeking a highly experienced and driven manager to lead our Master Data Management (MDM) program, focusing on Informatica P360.
NewProgram Manager Best Buddies InternationalProgram ManagerSpringfield, IL$43,000–$45,000 / yearThis includes hosting virtual and in-person trainings, and engagement activities, communicating Best Buddies deadlines and expectations using online platforms, and ensuring participation from chapter advisors and student leaders in the Annual Leadership Conference. Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
NewManager, Job Dev. & Transitions Program Best Buddies InternationalManager, Job Dev. & Transitions ProgramChicago, IL$46,000–$48,000 / yearBest Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD). Complete required paperwork in a timely and organized manner, including but not limited to Individual Written Program Plan (IWPP), intake/annual paperwork; safety exercises, incident and grievance reports and reports required by local funding agencies.
Mgr, Security Operations Medline IndustriesMgr, Security OperationsNorthfield, IL$92,000–$138,000 / yearFull timeA minimum of 5 years of experience overseeing the below areas at an enterprise-level: Enterprise Physical Security Systems Expertise: Extensive experience administering and optimizing access control (badging, credential lifecycle, RBAC, mobile and biometric credentials), video management systems (deployment strategy, retention, health monitoring, investigations), intrusion detection, alarm monitoring, and visitor management platforms within integrated security ecosystems. Governance, Cybersecurity & Vendor Management: Deep understanding of cybersecurity considerations for physical security systems (network segmentation, secure configurations, vulnerability management), regulatory and compliance requirements, and experience managing third-party integrators, monitoring centers, and technology vendors.
Senior Manager, Food Safety & Quality Compliance Treehouse FoodsSenior Manager, Food Safety & Quality ComplianceOak Brook, IL$124,800–$187,200 / yearAn employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. Provide technical guidance to facility and warehouse personnel in developing systems, knowledge, and practices to ensure compliance with food safety regulations, company policies, and external audits (including customer, certification, GFSI, and regulatory).
NewPlant Manager Vaco LLCPlant ManagerBolingbrook, IL$115,000–$140,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Manager AI Platform Architecture ECLAROSenior Manager AI Platform ArchitectureBolingbrook, ILResponsibilities: Strategic Platform Leadership: Translate enterprise AI strategy defined by the AI Architect Principal, Enterprise Architecture, Enterprise AI Tech Leaders (AI Engineering, DS / ML Engineering, AI Emerging Tech), AI Product Teams into actionable platform roadmaps and technical priorities. In this role, will manage a team of skilled engineers and architects, collaborate with cross-functional stakeholders, and help set the strategic direction of platform architecture to ensure scalability, performance, and reliability across our systems.
NewManager, Cyber Defense KPMGManager, Cyber DefenseChicago, ILConfigure security controls and technologies, including Log Management (LM), Security Information and Event Management (SIEM) systems, firewalls, intrusion prevention systems, Anti-Virus (AV), and Data Loss Prevention (DLP) tools. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewManager, Forensic Technology KPMGManager, Forensic TechnologyChicago, IL$103,265–$206,540 / yearBachelor's degree in computer science, engineering, digital forensics, or equivalent from an accredited college or university is required; relevant training or certifications in the field, such as GIAC (GIME, GCFE, GCFA, GASF), IACIS (CFCE), Magnet (MCME), 13Cubed (IME Gold, ILD Gold), Cellebrite (CCME, CAAF, CAFF, CAIF), or Hexordia (HMAC). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Store Manager - Building Materials / Lumberyard Charles Kirchner And Son IncStore Manager - Building Materials / LumberyardMattoon, IL$50,000–$75,000 / yearRequirements: Customer Service: Streamline processes throughout the lumberyard to ensure customer satisfaction; lead by example in providing exceptional customer service; accurately figure material list and pricing on estimates/orders for customers; coordinate schedules and materials needed for daily customer deliveries; understanding of all aspects of lumberyard operations and ability to perform all functions at any time; professionally and effectively handle customer complaints; assist customers in the lumberyard for deliveries and/or pickups. Employee Development: Supervise all team members at the lumberyard; provide training and ensure certifications are valid and in place; promote a culture of expanding job knowledge to continually educate and motivate the team; conduct annual evaluations to highlight accomplishments, address areas for improvement and set goals for moving forward; hold team members accountable for their designated responsibilities; conduct reviews for new hires in the designated time frame.
NewSr. Manager, Global Demand Planning VantiveSr. Manager, Global Demand PlanningDeerfield, IL$136,000–$180,000 / yearThis role ensures high‑quality demand signals, drives global process consistency, and enables strong integration with supply planning to support optimal inventory, service levels, and business results. Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.
Sr Dir Marketing Technology Systems Medline IndustriesSr Dir Marketing Technology SystemsNorthbrook, IL$203,000–$305,000 / yearFull timeEnsure that the strategy spans the entire supply chain of modern marketing, from data and asset collection, organization and management, to automated marketing experience delivery (on- and off-site) to behavioral data capture and analysis. Ensure seamless and resilient integrations across customer, product, order, and behavioral data sources, our content assets/DAM, and our experience delivery capabilities.
Lead Analysts Systems IT Medline IndustriesLead Analysts Systems ITNorthbrook, IL$168,838–$174,000 / yearFull time5) Practicing in one or more technology domains: Cloud, Java and working cross-domain; creating technology solutions addressing high impact business priorities; and experience analyzing, designing, coding, testing, and deploying solutions and product features with high quality to production. ALTERNATIVE REQUIREMENTS : Master’s degree in computer science, Information Technology, Business Administration, Electronics Engineering, or related field, and 6 years of relevant work experience.
NewSenior Specialist, IAM, SailPoint KPMGSenior Specialist, IAM, SailPointChicago, IL$95,855–$208,265 / yearMinimum three years of recent experience in Identity and Access Management (IAM) with minimum one year of recent experience in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an Information Technology Infrastructure Library (ITIL) managed services context. Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels and restoring normal operations; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous.
Danville 24hr Paramedic Carle HealthDanville 24hr ParamedicDanville, IL$21.25–$35.49 / hourAt Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.
NewLead Specialist, Third Party Risk Management KPMGLead Specialist, Third Party Risk ManagementChicago, IL$114,095–$268,180 / yearQualifications: Minimum five years of recent information security governance, privacy and compliance and security assessment experience, with a focus on IT and IS Risk Assessments and program reviews / establishment; prior consulting experience with big 4 or large clientele is preferable, and CISA/ CISSP/ CISM/ CIPP/ ISO 27001 is preferable. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
NewDanville 24hr Paramedic ConfidentialDanville 24hr ParamedicDanville, ILWe’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities.
Paramedic 24hr Carle HealthParamedic 24hrChampaign, ILAt Carle Health, we‘re committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.
Paramedic 12hr Carle HealthParamedic 12hrChampaign, ILAt Carle Health, we‘re committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.
Customer Success Incident Manager Okta IncCustomer Success Incident ManagerChicago, ILJob Duties and Responsibilities: Work with a global mindset as part of a team of Escalation Managers and Incident Managers Collaborate with Auth0 on-call engineers and monitor online activity data for multiple Auth0 Services to identify service disruptions Effectively communicate critical issue status (both verbally and written) to executive staff, sales teams, and other involved parties Utilize business and technical skills to effectively manage incidents, coordinate meetings, calls, and deliverables, and interpret trend/regression patterns Manage customer-facing communications for Incidents (status page posts, RCA's etc), explaining the details of disruption, the impact on customer applications and how we are working towards resolution Create and execute a data-driven incident get-well plan Work with Engineering and Product Management on the resolution of specific issues that may arise as blockers for customer progress Develop strong partnerships internally with Sales, Services, Support and Engineering View problems and solutions holistically, from multiple viewpoints, and create a plan of action to best satisfy the needs of all stakeholders Partner with engineering on the timely completion of all RCAs related to trust events Manage and track schedules and rotations for trust events Develop and manage trust event drills for support personnel Take ownership of training and engagement of staff involved, including mentoring new staff engaged in either trust communications or P1 communications Be an advocate within the organization to help ensure focus and execution of both trust and P1 case handling. Minimum Knowledge, Skills, and Abilities: Demonstrated experience in managing Trust and P1 case handling processes 3+ years in enterprise technical support incident management in the SaaS industry Excellent relationship management, customer service and communication skills (verbal and written) Experience in managing and rolling out large scale processes Experience in trend analysis and presentation Passion for solving customer issues and advocating for their success, in a fast-paced, highly technical environment Ability to work independently with little direct supervision and as a part of a team Able to work cross functionally in proposing solutions for the betterment of the customer experience Ability to work a flexible schedule as needed given the range of time zones covered (NAM, JP, AP, EMEA).
Incident Manager Q1 Technologies, IncIncident ManagerAurora, ILRole Descriptions: Required skillsets include deep expertise in incident command| SRE and operations engineering| reliability architecture| automation and observability| executive communication| and the ability to lead cross functional teams through high impact outages| systemic problem resolution| and largescale change events. *** Please disregard this email if you feel you received it in error or are not looking for a new opportunity.
Senior Incident Manager Relativity ODA LLCSenior Incident ManagerIL$101,000–$151,000 / yearRequired Skills: Business Analysis, Customer Service, Documentations, Process Improvements, Project Management, Risk Management, Services Management, SLA Management, Technical Support, Vendor Management. Strong interpersonal and communication skills with ability to effectively communicate, build advocacy and negotiate at all levels and translate technical terms into business impact with both internal and external customers.
Senior Incident Manager RelativitySenior Incident ManagerIllinoisBusiness Analysis, Customer Service, Documentations, Process Improvements, Project Management, Risk Management, Services Management, SLA Management, Technical Support, Vendor Management Strong interpersonal and communication skills with ability to effectively communicate, build advocacy and negotiate at all levels and translate technical terms into business impact with both internal and external customers.
Incident and Problem Manager Balyasny Asset Management LPIncident and Problem ManagerChicago, ILThe successful candidate will work closely with the ITSM lead and broader technology teams to drive high-quality operational processes, improve reporting and governance, identify recurring themes and service pain points, and help prioritize improvements that enhance user experience and service reliability. Reporting to the lead for the function, this role will act as a second IT Service Manager within the team, helping to run and continuously improve key ITSM disciplines across a fast-paced trading environment.
Incident/Problem Manager Iron Mountain IncIncident/Problem ManagerChicago, IL$107,500–$143,300 / yearIron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. In this role, you will be responsible for overseeing the stability and integrity of services supporting highly sensitive United States Government contracts while leading the end-to-end integration of Incident, Problem, and Change Management.
Cyber Incident Response Business Development Senior Manager Booz Allen Hamilton IncCyber Incident Response Business Development Senior ManagerIL$142,900–$266,000 / yearContribute to the development of innovative principles and ideas, work on complex problems across matrixed teams, provide creative solutions, and act as a leader on large projects or programs to enable Booz Allen to meet its long-term goals and objectives. The Opportunity: Join a team to contribute to Booz Allen's growth efforts for its Incident Response business, applying business development, strategic sales expertise and knowledge of Incident Response, including the insurance, legal, brokerage, partners, retainers and vendor ecosystems.
Senior Manager Cybersecurity Incident Response & Security Operations IDEX CorpSenior Manager Cybersecurity Incident Response & Security OperationsNorthbrook, IL$141,800–$212,800 / yearThe role partners closely with IT, infrastructure, and external SOC providers to align on detection capabilities and operational processes, while supporting Cybersecurity leadership in coordinating high-impact incidents and driving continuous improvement in response effectiveness. This role oversees the execution and continuous improvement of incident response processes and security operations (SOC) functions across multiple internal and external providers, ensuring consistent, high-quality monitoring, escalation, and response.
Senior Manager, Cybersecurity Incident Response & Security Operations IDEXSenior Manager, Cybersecurity Incident Response & Security OperationsNorthbrook, IL$141,800–$212,800 / yearBachelor’s degree in Information Systems, Computer Science, Information Security, or equivalent experience + 10+ years of experience in cybersecurity with a focus on security operations, incident response, or SOC leadership + Demonstrated experience leading enterprise incident response and security operations programs + Strong expertise in SIEM platforms, detection engineering concepts, and monitoring operations + Experience in complex enterprise or regulated environments + Proven ability to lead cross-functional initiatives in matrixed organizations + Strong communication skills with the ability to engage both technical and executive stakeholders + Experience supporting Microsoft 365 GCC High (GCCH) environments + Experience managing MSSPs or external SOC/forensic partners + Familiarity with NIST CSF, NIST 800-53, and NIST 800-171 + Relevant certifications preferred (e.g., CISSP, GCIH, GCFA, CISM) + Experience implementing automation, orchestration, and AI-enabled security operations capabilities Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? . + Own and evolve security operations technologies, including security information & event monitoring (SIEM) and detection and response platforms + Define and govern how multiple SOCs (internal and external) operate together, ensuring clear roles, responsibilities, and coordination models + Establish IDEX Cybersecurity as the lead authority for major incident response, with external SOCs supporting detection and escalation + Manage relationships with external SOC providers, including performance oversight, metrics, and participation in QBRs + Improve detection fidelity through alert tuning, use case development, and false positive reduction + Drive enhancements in detection coverage, response speed (MTTR), and overall operational effectiveness + Partner with cybersecurity leadership to define operational roadmap, priorities, and maturity targets .
Senior Incident Management Advisor - PTAN GHD Group Pty LtdSenior Incident Management Advisor - PTANILRemote$40–$100 / hourProject Team Management: Lead large project and program teams (or multiple small- to medium-sized teams); define the project/program vision, communicate the necessary outcomes, and provide guidance to achieve these outcomes; manage resources across projects/programs; negotiate the flow of additional team members on and off the team, as needed; and build the capability of the team through training, coaching, and mentoring. Project Assurance: Manage the delivery of assurance reviews within a project, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified, to give senior stakeholders confidence that the project can deliver according to time, budget, and quality.
Traffic Incident Management (TIM) Coordinator AECOMTraffic Incident Management (TIM) CoordinatorChicago, ILWe invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Collaborate with data scientists (AECOM or client) to develop real-time dashboards that present events and incidents, including their associated key data points such as incident response and clear times, public notification, hotspot proximity, and severity levels.
Lead Incident Management Tata Consultancy Services LtdLead Incident ManagementChicago, IL$100,000–$120,000 / yearDevelop and maintain Azure-specific incident playbooks covering platform scenarios: AKS node/pod failures, Azure SQL failover events, ExpressRoute circuit drops, Azure Active Directory (Entra ID) authentication outages, and Azure region-wide service incidents. Proven ability to command high-pressure P1 incidents involving 20+ stakeholders across technical and executive levels simultaneously Expert-level proficiency in ServiceNow ITSM, including Incident, Problem, Change modules and dashboard/report building.
Incident Management Lead Tata Consultancy Services LtdIncident Management LeadDeerfield, IL$100,000–$130,000 / yearGeneric Managerial Skills, If any Define and govern the incident severity classification matrix and escalation decision tree; ensure consistent adoption across all IT towers and managed service partners Maintain and test the enterprise crisis communication framework, including stakeholder notification trees, bridge protocols, and executive communication templates. Convene and chair live incident bridge calls and virtual war rooms using Microsoft Teams, coordinating across 10+ internal technical resolver groups, managed service partners, and Microsoft Azure Support (Unified Support escalations).
Incident Response Team Lead III MindlanceIncident Response Team Lead IIIArlington Heights, ILRole and Responsibilities : Seeking a highly skilled and experienced Incident Response Analyst, the candidate will play a critical role in detecting, responding to, and mitigating security incidents. Lead or assist in responding to security incidents, coordinating with clients and internal teams to contain, eradicate, and recover from security breaches.
Senior Investigator Digital Forensics, Incident Response (DFIR) Accenture PlcSenior Investigator Digital Forensics, Incident Response (DFIR)Chicago, ILWe deliver around-the-clock incident response services to our expanding portfolio of enterprise customers across the globe, providing expertise to multinational clients and shaping thought leadership inside and outside the firm. We Are: Accenture Security is one of the fastest growing areas of our business, and our global Cyber Investigation and Forensic Response (CIFR) practice is at the heart of how we help clients prepare for, respond to, and recover from the most consequential cyber incidents.
IT Service Desk Manager Tempus AIIT Service Desk ManagerChicago, IllinoisAI Integration: Evaluate and implement AI-driven solutions, such as intelligent virtual agents (IVAs), predictive sentiment analysis, and AI-powered ticket routing to enhance self-service and reduce MTTR (Mean Time to Resolve). Workflow Automation: Identify opportunities to automate repetitive tasks and manual processes (e.g., user onboarding/offboarding, password resets, software provisioning) using ITSM tools and orchestration platforms.
Service Desk Manager Green Thumb Industries IncService Desk ManagerChicago, ILRemote$100,000–$125,000 / yearThe Service Desk Manager will manage a team of Service Desk Analysts and IT support personnel, ensuring efficient resolution of technical issues, optimal user experience, and adherence to ITIL best practices for GTI staff across all locations, including retail, cultivation, office environments and the HQ office. This role will oversee IT support operations, ensuring high-quality service delivery and continuous improvement in IT service management.
Service Desk Manager Tempus AI IncService Desk ManagerChicago, IL$120,000–$145,000 / yearAI Integration: Evaluate and implement AI-driven solutions, such as intelligent virtual agents (IVAs), predictive sentiment analysis, and AI-powered ticket routing to enhance self-service and reduce MTTR (Mean Time to Resolve). Workflow Automation: Identify opportunities to automate repetitive tasks and manual processes (e.g., user onboarding/offboarding, password resets, software provisioning) using ITSM tools and orchestration platforms.
Global Service Desk Manager FormerraGlobal Service Desk ManagerRomeoville, IllinoisFormerra leads in the market with the following key capabilities: Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility. This position requires a hands-on, execution-oriented leader who thrives in a structured corporate environment and effectively balances day-to-day operations, vendor accountability, process discipline, and clear communication with IT leadership and business stakeholders.
NewSenior Manager - Enterprise Identity & Access Management Ops (Remote) United Airlines IncSenior Manager - Enterprise Identity & Access Management Ops (Remote)Chicago, ILRemote$140,600–$183,108 / yearThe Senior Manager- Enterprise Identity and Access Management Operations is a technical leader responsible for implementing transformative capabilities for our workforce and enterprise Identity and Access Management (IAM). 5 years in Identity and Access Management technologies, processes, and capabilities and including at least 3 years of leadership experience leading and coaching teams/people to their highest potential.
Senior Manager - IT Operations Oncourse Home SolutionsSenior Manager - IT OperationsNaperville, IllinoisDeveloping Direct Reports & Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; is a people builder. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
Senior Manager - IT Operations American Water Resources LLCSenior Manager - IT OperationsNaperville, IL$128,240–$192,360 / yearPart timeDeveloping Direct Reports & Others - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; is a people builder. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
Service Delivery Manager Transdev North America IncService Delivery ManagerLombard, IL$84,000–$105,000 / yearThe role will also drive continuous improvement efforts, including a shift-left strategy-to optimize operations, improve end-user experience, and ensure consistent communication during incidents and outages. This includes implementing and enforcing ITIL best practices, leading the Level II support team, managing vendor relationships, and ensuring services meet defined SLAs.
Onsite Manager – Workplace Services Onsite Manager _ IL SOMERSET STAFFINGOnsite Manager – Workplace Services Onsite Manager _ ILChicago, ILBase Salary - USD $100,000 to $115,000 *** Never repost *** Full-time Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No Candidate Details 10+ to 15 years experience Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Screening Questions . This role oversees Desktop Engineering, White Glove Support, Service Desk ITSM Tools, Microsoft Teams, SharePoint, OneDrive, and collaboration platforms, with strong ownership of service reporting, analytics, and performance insights.
Senior Manager of Systems Administration Cooper's Hawk Winery & Restaurants, Inc.Senior Manager of Systems AdministrationDowners Grove, ILThe Senior Manager of Systems Administration at Cooper's Hawk is a hands-on technical leader who directs a high performing team of system administrators, engineers and endpoint specialists who are responsible for reliability, performance, security, and lifecycle of all compute environments-restaurant systems, cloud platforms, corporate servers, end‑user devices, and mobility technologies. the Cooper''s Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences.
Program Manager DecisionPoint | CortekProgram ManagerScott Air Force Base, IllinoisFull timeOverview: DecisionPoint seeks a Program Manager to provide leadership, oversight, and delivery management for Global Information Technology Support Services supporting the Military Surface Deployment and Distribution Command (SDDC) Deputy Chief of Staff for Information Management (G6). However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Residential Services Manager YWCA Evanston/North ShoreResidential Services ManagerEvanston, IL$51,555–$57,283 / yearEnsures Residential and Crisis Support Specialist staff maintain continuous, on-site availability during scheduled Crisis Line shifts in accordance with agency protocols, including adherence to step-away, communication, and supervisory approval requirements to ensure uninterrupted coverage and timely response. Creates and maintains scheduling and staffing of the 24-Hour Crisis Line and ensures staff are fully trained, engaging with callers in accordance with agency protocol, and regularly coordinates with the domestic violence team to ensure smooth operation of the 24-Hour Crisis Line.
NewSenior Manager - Collaboration Platforms United Airlines IncSenior Manager - Collaboration PlatformsChicago, IL$140,600–$183,108 / yearStrategy, Roadmap & Platform Ownership: Define and execute the enterprise collaboration roadmap across M365 platforms, including cloud migration, platform consolidation, retirement of legacy systems, and adoption of emerging technologies (e.g., Copilot, AI agents) aligned to business priorities and productivity outcomes. Governance, Risk & Compliance: Establish and enforce governance frameworks across collaboration platforms including data protection, external sharing, lifecycle management, AI governance, and regulatory compliance in partnership with Security and Legal teams.