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Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations; good public relations skills, including listening, providing clear explanations, accurate directions, displays a helpful attitude and answers questions in a cheerful professional manner. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   .

Overview:
The Security Officer provides a safe and secure environment for all UnityPoint Health properties. This role monitors hospital buildings and premises to prevent theft, vandalism, unauthorized intruders, and protects patients, team members, and visitors. The Security Officer provides input in developing security procedures, which address the day-to-day physical security needs of the Unity Point Health System.

Why UnityPoint Health?:
At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:     • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.  With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.    And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.  Join our team of experts and make a difference with UnityPoint Health. 

Responsibilities:
Essential Duties and Responsibilities<ul><li>The Security Officer is to provide a safe and secure environment for all of UnityPoint Health-St. Luke’s Hospital properties.  </li><li>Provide input in developing security procedures, which address the day to day physical security needs of the hospital.  </li><li>Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations; good public relations skills, including listening, providing clear explanations, accurate directions, displays a helpful attitude and answers questions in a cheerful professional manner. </li><li>Builds and maintains professional customer relations with patients, visitors, staff and physicians.  </li><li>Work closely with and maintain good relationships with outside law enforcement agencies.  </li><li>Patrols the campus grounds and buildings on foot or on mobile patrol in all weather and climate conditions. </li><li>Monitors persons accessing St. Luke’s property and buildings to determine whether they are present for legitimate reasons. </li><li>Communicates daily security on-duty activity to the Emergency Communications Center (ECC) for proper documentation. </li><li>May be required to work as a dispatcher in the ECC if needed.  Responds to emergency and routine requests for service.  </li><li>Documents relevant incidents, conducts investigations as appropriate, monitors security cameras and other equipment as directed. </li><li>Successful completion of these duties on a regular basis contributes to the UnityPoint Health- St. Luke’s Hospital goal of quality patient care, helping to provide for a safe and secure environment for patients, visitors and staff.  </li><li>Must maintain complete confidentiality of patient/hospital information.</li></ul>

Qualifications:
<ul><li>High School Diploma / GED</li><li>Valid driver’s license when driving any vehicle for work-related reasons.</li><li>Writes, reads, comprehends and speaks fluent English</li><li>Must possess excellent communication skills</li><li>Must be able to work with all customers (associates, patients, physicians, public)</li><li>Must be able to perform duties in a multi-task environment with multiple priorities.</li><li>Must be able to communicate effectively with people of diverse professional, educational, cultural and lifestyle backgrounds.</li></ul>

UnityPoint Health

Security Officer I

Cisco Unity

Communication Skills

Customer Relations

Customer Support/Service

Develop and Maintain Customers

Documentation

Driver's License

Emergency Response

English Language

Healthcare

High School Diploma

Hospital

Law Enforcement

Medical Records

Multitasking

Patient Care

Patient Confidentiality

Physical Security

Procedure Development

Public/Media/Press/Analyst Relations

Quality Assurance

Quality Management

Security Monitoring

Tuition Reimbursement

Vehicle Driving

[AW]-iCims

Overview:
The Security Officer provides a safe and secure environment for all UnityPoint Health properties. This role monitors hospital buildings and premises to prevent theft, vandalism, unauthorized intruders, and protects patients, team members, and visitors. The Security Officer provides input in developing security procedures, which address the day-to-day physical security needs of the Unity Point Health System.

Why UnityPoint Health?:
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">Expect paid time off, parental leave, 401K matching and an employee recognition program.   </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 12pt; font-family: Verdana, Verdana_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   </li></ul>With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities:
The Security Officer I is to provide a safe and secure environment for all of UnityPoint Health-JRMC Hospital properties. Provide input in developing security procedures, which address the day to day physical security needs of the hospital. Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations; good public relations skills, including listening, providing clear explanations, accurate directions, displays a helpful attitude and answers questions in a cheerful professional manner. Builds and maintains professional customer relations with patients, visitors, staff and physicians. Work closely with and maintain good relationships with outside law enforcement agencies. Patrols the campus grounds and buildings on foot or on mobile patrol in all weather and climate conditions. Monitors persons accessing JRMC property and buildings to determine whether they are present for legitimate reasons. Communicates daily security on-duty activity to the Emergency Communications Center (ECC) for proper documentation. May be required to work as a dispatcher in the ECC if needed. Responds to emergency and routine requests for service. Documents relevant incidents, conducts investigations as appropriate, monitors security cameras and other equipment as directed. Successful completion of these duties on a regular basis contributes to the UnityPoint Health- JRMC Hospital goal of quality patient care, helping to provide for a safe and secure environment for patients, visitors and staff. Must maintain complete confidentiality of patient/hospital information. <ul><li>Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.</li><li>Demonstrates ability to meet business needs of department with regular, reliable attendance.</li><li>Employee maintains current licenses and/or certifications required for the position.</li><li>Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.</li><li>Completes all annual education and competency requirements within the calendar year.</li><li>Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.</li></ul>

Qualifications:
<ul><li>High School Diploma/GED</li><li>Valid Driver's License when dirving any vehicle for work-related reasons</li><li>Excellent communication skills</li><li>Knowledge of applicable federal, state and local laws/reguations</li><li>Knowledge of Federal Communication guidelines regarding radio traffic etiquette</li><li>Security Officer Experiece preferred</li></ul>

Security Officer (Full Time Night/Evening)

Business Skills

Federal Laws and Regulations

HIPAA (Health Insurance Portability and Accountability Act)

Hospital Administration

Medicaid

Medicare

OSHA

Regulatory Compliance

Safety Process

State Laws and Regulations

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Security Officer I UnityPoint Health

Security Officer (Full Time Night/Evening) UnityPoint Health

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